UCO Bank Customer Care

Solve complaint against UCO Bank in Consumer Court.

Expert advice from experienced lawyer to solve your consumer complaints with UCO Bank

UCO Bank Customer Care Details.

UCO Bank 24×7 customer care ensures customers receive assistance on their UCO Bank account. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to UCO Bank Customer Care.
If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the Consumer Forum, collect all the relevant document to prove the deficiency in services.

UCO Bank Toll Free Number : 1800 103 0123

UCO Bank Email : customercare.calcutta@ucobank.co.in

UCO Bank Head Office Address
2nd Floor, Customer Services Cell, Strategic Planning Deptt, 10 BTM Sarani Kolkata 700001

About Us

We provide 24/7 online help to Indian consumer in filing their case in the Consumer Forum. We have the team of experienced lawyers to provide you with the best solution at very affordable price.

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Who can file a complaint in Consumer Court.
Anyone holding relationship with UCO Bank , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

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Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against UCO Bank

STEP 1

Dial 1800 103 0123 from your registered mobile no. to contact UCO Bank customer care helpline. You can also email your complaint at customercare.calcutta@ucobank.co.in from your personal Email ID which is registered with UCO Bank. Please note down the complaint reference number given by the UCO Bank executive at the end of the for future reference. For general complaints, you can call UCO Bank between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the UCO Bank customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact UCO Bank Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the UCO Bank Principal Nodal Officer at:

2nd Floor, Customer Services Cell, Strategic Planning Deptt, 10 BTM Sarani Kolkata 700001

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the UCO Bank. Reserve Bank of India appoints officers to solve the customer complaints if the UCO Bank fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the UCO Bank in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About UCO Bank

About UCO Bank customer support center and list of customer care number

The additional information to contact UCO Bank branch office, nodal officer via email or through postal communication. Contacting to the UCO Bank nodal officer is the second step to redress your grievances.

UCO Bank Appellate Authorities

General Manager,
Operations & Services Department
Head office
Appellate Authority & GM
Operations & Services Department, Head Office
 10 BTM Sarani  Kolkata-700001
CPIOs at Head Office  Strategic Planning Dept &
 Human Resource Management Dept
Kolkata
033-44558424hosp.cscell@ucobank.co.in
Zonal Office
Ahmedabad
Deputy General Manager & Appellate Authority
UCO Bhawan,
 Near Sanyas Ashram, Ashram Road, Ahmedabad 380009
PIO at Zonal Office
Ahmedabad 
079-26574808
Fax 079-26579450
zo.ahmedabad@ucobank.co.in
Zonal Office
Agartala
Assistant General Manager & Appellate Authority
UCO Bank, Zonal Office Agartala, Central Road, Agartala -799001
PIO at Zonal Office
  Agartala
0381-2385475  Fax 0381- 2385250 zo.agartala@ucobank.co.in
Zonal Office AjmerDeputy General Manager & Appellate Authority
UCO Bank Zonal Office, Commercial Centre, Khailand Market, Ajmer 315001 
PIO at Zonal Office Ajmer0145-2632660
Fax 0145-2429552
zo.ajmer@ucobank.co.in
Zonal Office BalasoreDeputy General Manager & Appellate Authority
UCO Bank Zonal Office, Police Line, Chakha , O.T. Road Balasore, Dist. Balasore Pin 756001
PIO at Zonal Office Balasore06782-240111zo.balasore@ucobank.co.in
Zonal Office BangaloreDeputy General Manager & Appellate Authority
UCO Bank Zonal Office, UCO Bank Building, 2nd Floor, 13/22, Kempegowda Road, Bangalore-560009
PIO at Zonal Office Bangalore080-43472727
Fax 080-43472777
zo.blr@ucobank.co.in
Zonal Office BegusaraiDeputy General Manager & Appellate Authority
UCO Bank Zonal Office, Sona Jageshwar Complex, Traffic Chowk, Begusarai 851101 (Bihar)
PIO at Zonal Office Begusarai06243-220123
Fax 06243-220495
zo.begusarai@ucobank.co.in
Zonal Office BhagalpurDeputy General Manager & Appellate Authority
UCO Bank Zonal Office S.K Tarafdar Road, Koilaghat, Adampur Chowk, Bhagalpur- 812001
PIO at Zonal Office Bhagalpur0641-2301759
Fax 0641-2301758
zo.bhagalpur@ucobank.co.in
Zonal Office BhopalDeputy General Manager & Appellate Authority
UCO Bank Zonal Office plot No. 22, Jail Road, Arera Hills, Bhopal 462016 
PIO at Zonal Office Bhopal0755-4046000
Fax 0755-4046010
zo.bhopal@ucobank.co.in
Zonal Office BhubaneshwarGeneral Manager & Appellate Authority
UCO Bank Zonal Office, UCO Bank Building, C/2 Ashok Nagar, Unit 2 Bhubaneshwar 751009
PIO at Zonal Office Bhubaneshwar0674-2532226
Fax 0674-2532890
zo.bbsr@ucobank.co.in
Zonal Office
Burdwan
General Manager & Appellate Authority
UCO Bank Zonal Office, UCO Bank Building, C/2 Ashok Nagar, Unit 2 Bhubaneshwar 751009
PIO at Zonal Office Bhubaneshwar0674-2532226
Fax 0674-2532890
zo.bbsr@ucobank.co.in
Zonal Office
Burdwan
Deputy General Manager & Appellate Authority
UCO Bank Zonal Office, SR Complex, Police Line Bazar, G.T. Road, Burdwan -713103
PIO at Zonal Office
  Burdwan
0342-2645272
Fax 0342-2647979
zo.burdwan@ucobank.co.in
Zonal Office ChandigarhDeputy General Manager & Appellate Authority
UCO Bank Zonal Office UCO Bank Building, 55,56,57, Bank Square, Sector 17B Chandigarh 160017
PIO at Zonal Office
Chandigarh
0172- 5037356 Fax 0172-2703016zo.chng@ucobank.co.in
Zonal Office ChennaiDeputy General Manager & Appellate Authority
UCO Bank Zonal Office, 22, Vijay Towers,1st Flootr Father Randy Street, R.S. Puram Coimbatore 641002 
PIO at Zonal Office
Coimbatore
0422-4509977
Fax 0422-4509988
zo.coimbatore@ucobank.co.in
Zonal Office DehradunAssistant General Manager & Appellate Authority
UCO Bank Zonal Office 24A, 2nd Floor, NCR Plaza, New Cantt Road Dehradun- 248001
PIO at Zonal Office Dehradun0135- 6518904
Fax 0135-2742868
zo.dehradun@ucobank.co.in
Zonal Office DharamshalaDeputy  General Manager & Appellate Authority
UCO BANK Zonal Office,  ShyamNagar, Dharamsala-176215,
PIO at Zonal Office
 Dharamshala
01892-222086
Fax 01892-222104
zo.drmshala@ucobank.co.in
Zonal Office ErnakulamDeputy  General Manager & Appellate Authority
UCO BANK Zonal Office,  ShyamNagar, Dharamsala-176215,
PIO at Zonal Office
 Dharamshala
01892-222086
Fax 01892-222104
zo.drmshala@ucobank.co.in
Zonal Office ErnakulamDeputy  General Manager & Appellate Authority
UCO BANK Zonal Office,  ShyamNagar, Dharamsala-176215,
PIO at Zonal Office
 Dharamshala
01892-222086
Fax 01892-222104
zo.drmshala@ucobank.co.in
Zonal Office ErnakulamDeputy General Manager & Appellate Authority
UCO Bank Zonal Office, 39/3720 F S R Complex, Ravipuram Road Ernakulam (Kerala) 682016
Pio at Zonal Office
Ernakulam
0484-2356640
Fax  0484-2356644 
zo.tvpuram@ucobank.co.in
Zonal Office
Guwahati
Assistant General Manager & Appellate Authority
UCO Bank Zonal office, M.R.D Road Silpukhuri, Guwahati-781003 Assam
PIO at Zonal Office
  Guwahati
0361-2665665  Fax 0361-2663779zo.guwahati@ucobank.co.in
Zonal Office HaryanaDeputy General Manager & Appellate Authority
UCO Bank Zonal Office, Bank Square Sector-17-B  Chandigarh 
PIO at Zonal Office
 Harayana
0172-5037302
Fax 0172-5037343
zo.haryana@ucobank.co.in
Zonal Office
Hooghly
Assistant General Manager & Appellate Authority
UCO Bank Zonal office, 21, New G T Road, Uttarpara, Dist Hooghly.
PIO at Zonal Office
Hooghly
033-26640198  Fax 033-26640187zo.hooghly@ucobank.co.in
Zonal Office
Hyderabad
Deputy General Manager & Appellate Authority
UCO Bank Zonal office, 8-2-624, Ground Floor, Road No. 10, Banjara  Hills, Hyderabad 500034
Pio at Zonal Office
Hyderabad
044-23322345
Fax 040-23305555
zo.hybd@ucobank.co.in
Zonal Office IndoreDeputy General Manager & Appellate Authority
UCO Bank Zonal Office, 2nd Floor, 380, Saket Nagar, Indore 452 018
PIO at Zonal Office Indore0731-2438335
Fax 0731-2438304
zo.indore@ucobank.co.in
Zonal Office JaipurGeneral Manager & Appellate Authority
UCO Bank Zonal Office, Arcade International (Orbit Mall) Civil Lines Ajmer Road Jaipur 302006
PIO at Zonal Office Jaipur0141-2225617
Fax 0141-2226163
zo.jaipur@ucobank.co.in
Zonal Office JalandharDeputy General Manager & Appellate Authority
UCO Bank Zonal office, Opp: D C office, Master Tara Singh Nagar, Jalandhar 144001
 PIO at Zonal Office Jalandhar0181- 2455454
Fax 0181-5064061
zo.jlndhar@ucobank.co.in
Zonal Office JodhpurAssistant General Manager & Appellate Authority
UCO Bank Zonal Office, T.N.Sharma Path, Nehru Park, Jorhat 785001 (Assam)
PIO at Zonal Office
Jorhat
0376-2309222
Fax 0376-5300838
zo.jorahat@ucobank.co.in
Zonal Office KanpurAssistant General Manager & Appellate Authority
UCO Bank Zonal Office, 75/4, Siddhi Sadan, Halsey Road Kanpur. 208001
PIO at Zonal Office Kanpur0512-2390400zo.kanpur@ucobank.co.in
Zonal Office
Kolkata
Deputy  General Manager & Appellate Authority
UCO Bank Zonal office, 3 & 4 DD Block, 1st Floor, Sector I, Saltlake, Kolkata, West Bengal, Pin 700064
PIO at Zonal Office
Kolkata
033-44558349/79
Fax 033-44558399
zo.calcutta@ucobank.co.in
Zonal Office LucknowDeputy General Manager & Appellate Authority
UCO Bank Zonal Office 1st Floor, B-1/122, Vineet Khand, Opp : Jaipuria College, Gomti Nagar Lucknow
 Pin 226010
PIO at Zonal Office Lucknow0522-4937652
Fax 0522-4937659
zo.lucknow@ucobank.co.in
Zonal Office MeerutDeputy General Manager & Appellate Authority
UCO Bank Zonal Office, C-2/6, Krishna Plaza D- Block, Ganga Nagar, Meerut
PIN 250001
PIO at Zonal Office Meerut0121-2622269
Fax 0121-2622293
zo.meerut@ucobank.co.in
Zonal Office
Mumbai
Deputy General Manager & Appellate Authority
UCO Bank Zonal Office UCO Bank Building Plot No. 359, Opp: Siddharth College D N Road Fort Mumbai
PIO at Zonal Office Mumbai022-40544301
Fax 022-22821187
zo.mumbai@ucobank.co.in
Zonal Office
Nagpur
General Manager & Appellate Authority
UCO Bank Zonal Office, Jaika Motors Building, Commercial Road, Civil Lines Nagpur 440001 (Maharashtra) 
PIO at Zonal Office Nagpur0712-2530442zo.nagpur@ucobank.co.in
Zonal Office New DelhiDeputy General Manager & Appellate Authority
UCO Bank, Zonal Office, 5 Parliament Street New Delhi
PIO at Zonal Office New Delhi011-23739553
Fax 011-23721345
zo.newdelhi@ucobank.co.in
Zonal Office PatnaAssistant General Manager & Appellate Authority
UCO Bank Zonal Office 4th Floor, Block-A Maurya Lok Complex, New Dak Bungloe Road Patna 800001 
PIO at Zonal Office Patna0612-2204874
Fax 0612-2220489
zo.patna@ucobank.co.in
Zonal Office PuneDeputy General Manager & Appellate Authority
UCO Bank Zonal Office, 2091/2191, Sanskrit Vidya Mandir Sports Complex, Sahakar Nagar Pune 411016
PIO at Zonal Office Pune020-24210226
Fax 020-2544318
zo.pune@ucobank.co.in
Zonal Office RaipurDeputy General Manager & Appellate Authority
UCO Bank Zonal Office 1st Floor, C G Eye Hospital Campus, Telebandha Dist Raipur
PIO at Zonal Office Raipur0771-4233101
Fax 0771-4233107
zo.raipur@ucobank.co.in
Zonal Office RanchiAssistant General Manager & Appellate Authority
UCO Bank Zonal Office, Rajendra Jawan Bhawan cum Sainik Bazar. Main Road, Ranchi-834001
PIO at Zonal Office Ranchi0651-2330428zo.ranchi@ucobank.co.in
Zonal Office
Salt Lake
Assistant General Manager & Appellate Authority
UCO Bank Zonal Office, DD Block 3 & 4, Salt lake, City Centre, Kolkata
PIO at Zonal Office
  Salt Lake Kolkata
033-44559113/11
Fax 033-44559138
zo.saltlake@ucobank.co.in
Zonal Office
Sambalpur
Assistant General Manager & Appellate Authority
UCO Bank Zonal Office, 18/1, Ainthapali Road, Sambalpur, (Odisha) 768004
PIO at Zonal Office
Sambalpur
0663-2541412zo.sblpur@ucobank.co.in
Zonal Office ShimlaDeputy General Manager & Appellate Authority
UCO Bank Zonal office, Himland Hotel Annex Circular Road Shimla 171001 Himachal Pradesh
PIO at Zonal Office Shimla0177 2625956
Fax 0177-2625061
zo.shimla@ucobank.co.in
Zonal Office
Surat
Deputy General Manager & Appellate Authority
UCO Bank Zonal Office, 2nd Floor Riddhi Shopper Plaza, Adajan Hazira Road, Opp Star Bazar Surat 395009
PIO at Zonal Office Surat0261-2794100zo.surat@ucobank.co.in
Zonal Office
Suri
Assistant General Manager & Appellate Authority
UCO Bank Zonal Office, Suri Dumka Road, Post Suri, Dist Birbhum
PIO at Zonal Office
Suri
03462-257302  Fax 03462-255718zo.suri@ucobank.co.in
Zonal Office VaranasDeputy General Manager & Appellate Authority
UCO Bank Zonal Office, Dhan Shri Complex, Behind Mukesh Automobile Mahmoor Ganj Varanasi
PIO at Zonal Office Varanasi0542-2223323
Fax 0542-2221723
zo.varanasi@ucobank.co.in