South Indian Bank Customer Care

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South Indian Bank Customer Care Details.

South Indian Bank 24×7 customer care ensures customers receive assistance on their South Indian Bank account round the clock. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to South Indian Bank Customer Care through call 1800 4251809 , email sibcorporate@sib.co.in or SMS. If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the court, you need to furnish all the relevant document to prove in the deficiency in service.
Please Note: Timings of South Indian Bank customer care may vary.

South Indian Bank Toll Free No

1800 4251809

South Indian Bank Email

sibcorporate@sib.co.in

Head Office Address
T.B Road, Mission Quarters, Thrissur 680 001,Kerala, India

About Us

We provide 24/7 online help to Indian consumer in filing their case in the Consumer Forum. We have the team of experienced lawyers to provide you with the best solution at very affordable price.

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Who can file a complaint in Consumer Court.
Anyone holding relationship with South Indian Bank , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

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Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against South Indian Bank

STEP 1

Dial 1800 4251809 from your registered mobile no. to contact South Indian Bank customer care helpline. You can also email your complaint at sibcorporate@sib.co.in from your personal Email ID which is registered with South Indian Bank. Please note down the complaint reference number given by the South Indian Bank executive at the end of the for future reference. For general complaints, you can call South Indian Bank between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the South Indian Bank customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact South Indian Bank Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the South Indian Bank Principal Nodal Officer at:

T.B Road, Mission Quarters, Thrissur 680 001,Kerala, India

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the South Indian Bank. Reserve Bank of India appoints officers to solve the customer complaints if the South Indian Bank fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the South Indian Bank in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About South Indian Bank

About South Indian Bank customer support center and list of customer care number

The additional information to contact South Indian Bank branch office, nodal officer via email or through postal communication. Contacting to the South Indian Bank nodal officer is the second step to redress your grievances.

1800 425 1809 (Toll Free India)
1800 102 9408 (Toll Free India)
91 – 484 – 2388555 (For NRIs)

Suspected Fraud Risk Reporting
Email:fmcell@sib.co.in,Ph:0487-2421297,Dept.:HO Inspection & Vigilance
customercare@sib.co.in  

South Indian Bank Regional Offices

AHMEDABAD
Shop No:415, Ward No:2, SAKAR VII,
4th Floor, Nehru Bridge Corner,
Ashram Road, Ahmedabad,
Gujarat – 380009
Ph: 079-26585600, 26585700

COIMBATORE
PB No. 3868, 1084/1-5, Trichy Road,
Sungam, Coimbatore – 641 018
Ph: 0422 2303618, 2302398
E-mail: ro1002@sib.co.in

HYDERABAD
Door No.157/6, 1st Floor,
CHAI Complex, 157/6, Staff Road,
Gunrock Enclave, Sikh Village,
Diamond Point, Manovikas Nagar
P.O., Secunderabad – 500 009.
Ph : 040 – 27848404, 27848405
(Fax). 040 – 27848406 (DGM – Direct).
E-mail : ro1014@sib.co.in

KOLKATA
Door No: 20A, Ward No:63, Ist Floor,
Flat No.1, Park Street, Kolkata.
PIn – 700 016.
Ph : 033-40031212,22650050
E-mail : ro1013@sib.co.in

MADURAI
Madurai Regional Office,
First floor, YMCA Building,
Opposite Astoria Hotels,
70 Feet Road, Ellis Nagar, Madurai,
Tamilnadu, Pincode-625016
Ph: 0452-2300205, 2300206, 2300207
E-mail: ro1015@sib.co.in

THIRUVALLA
TMJ Complex,2nd Floor,
M.C.Road,Ramanchira ,Muthoor.P.O,
Tiruvalla – 689107.
Ph:0469-2603205
Ph (DGM):0469-2603203
E-mail : ro1012@sib.co.in

BANGALORE
‘ SIB Arcade ‘ , No. 61- Wheeler Road ,
Cox Town, BANGALORE – 560005
Karnataka State.
Ph : 080 25479091,25479092,(DGM Direct : 25479090)

DELHI
3rd Floor, Plot No.21, 21/1,
Pusa Road, Karol Bagh,
New Delhi -110005
Ph : 011 42331664, 45128661
E-mail: ro1008@sib.co.in

IRINJALAKUDA
Christ Nagar, AKP Junction.,
Irinjalakuda, PIN-680 125 .
Ph: 0480 2829236 .
E mail : ro1017@sib.co.in

KOTTAYAM
1st Floor, Regency Square, KK Road,
Collectorate P.O, Kottayam – 686 002
Ph : 0481 2567927, 2567929
E-mail : ro1009@sib.co.in

MUMBAI
Mumbai Regional Office
804, Parinee Crescenzo,
“G Block”, Bandra Kurla Complex
Bandra(East), Mumbai-400051
Ph : 022-6786-8888, 022-6786-8844
(Fax), DGM: 022-6786-8811, AGM: 022-6786-8822
E-mail : ro1001@sib.co.in

THIRUVANANTHAPURAM
TC 31/151, YWCA Buildings,3rd Floor,
M G Road, Statue Junction, GPO, 695 001
Thiruvananthapuram, Kerala
Ph: 0471 2469584, 2469558,(DGM): 0471-2465640
E-mail : ro1007@sib.co.in

CHENNAI
No. 14, Ground Floor, Hameediya Centre,
Haddows Road, Nungambakkam,
Chennai – 600 006
Ph: 044 28281109,28271075,28238250
E-mail: ro1005@sib.co.in

ERNAKULAM
Door No. 9/839/A1 to A9,
South Indian Bank Building,
Infopark Road, Kakkanad, Rajagiri Valley, Pin Code : 682 039
Ph : 0484 2771361, 2771363, 2771369.
Email: ro1003@sib.co.in

KANNUR
KVR Tower, Pampan Madhavan Road,
Talap , Kannur, Pin – 670 002
Ph: 0497 2713236.
E-mail : ro1016@sib.co.in

KOZHIKODE
Door No:7/1164 O, P, Q, R, S,
Ward No:7, “Happy Towers” ,
Vaikom Mohammed Basheer Road ,
Manachira Kozhikode-673001.
Ph : 0495 2726725,26 & 27,
E-mail : ro1004@sib.co.in

PALAKKAD
Regional Office – Palakkad
D&D Arcade, Chittur Road,
Near Manapullikavu.,
Kunnathurmedu,
Palakkad -678013
Ph : 0491 2504083,2504084
E-mail : ro1011@sib.co.in

THRISSUR
Ward No. 50, 2nd Floor,
Platinum Jubilee Building,
P.B. No. 603 Civil Line Road,
Near Children’s Park,
Ayyanthole, Thrissur, Kerala-680003
Ph : 0487-2965100
E-mail : ro1006@sib.co.in