Shamrao Vithal Bank Customer Care

Expert Lawyers near you to solve the complaint with Shamrao Vithal Bank in Consumer Court.

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Shamrao Vithal Bank Customer Care Details.

Shamrao Vithal Bank 24×7 customer care ensures customers receive assistance on their Shamrao Vithal Bank account round the clock. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to Shamrao Vithal Bank Customer Care through call 1800 313 2120 , email custgrievance@svcbank.com or SMS. If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the court, you need to furnish all the relevant document to prove in the deficiency in service.
Please Note: Timings of Shamrao Vithal Bank customer care may vary.

Shamrao Vithal Bank Toll Free No

1800 313 2120

Shamrao Vithal Bank Email

custgrievance@svcbank.com

Head Office Address
SVC Tower, Nehru Road, Vakola Santacruz (E), Mumbai – 400 055

About Us

We provide 24/7 online help to Indian consumer in filing their case in the Consumer Forum. We have the team of experienced lawyers to provide you with the best solution at very affordable price.

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Who can file a complaint in Consumer Court.
Anyone holding relationship with Shamrao Vithal Bank , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

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Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against Shamrao Vithal Bank

STEP 1

Dial 1800 313 2120 from your registered mobile no. to contact Shamrao Vithal Bank customer care helpline. You can also email your complaint at custgrievance@svcbank.com from your personal Email ID which is registered with Shamrao Vithal Bank. Please note down the complaint reference number given by the Shamrao Vithal Bank executive at the end of the for future reference. For general complaints, you can call Shamrao Vithal Bank between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the Shamrao Vithal Bank customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact Shamrao Vithal Bank Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the Shamrao Vithal Bank Principal Nodal Officer at:

SVC Tower, Nehru Road, Vakola Santacruz (E), Mumbai – 400 055

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the Shamrao Vithal Bank. Reserve Bank of India appoints officers to solve the customer complaints if the Shamrao Vithal Bank fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the Shamrao Vithal Bank in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About Shamrao Vithal Bank

About Shamrao Vithal Bank customer support center and list of customer care number

The additional information to contact Shamrao Vithal Bank branch office, nodal officer via email or through postal communication. Contacting to the Shamrao Vithal Bank nodal officer is the second step to redress your grievances.

Shamrao Vithal Bank Zonal Office Details

Zone NameBranches CoveredSecond Level ContactThird Level contactContact No.
MumbaiMumbai, Navi Mumbai, ThaneDivisional Manager, Retail Distribution, MumbaiAsst. General Manager, Retail Banking, Mumbai022-71991000
MumbaiBranches in GujaratDivisional Manager, Corporate BankingAsst. General Manager, Retail Banking, Mumbai079-26871143/42/40
MumbaiBranches in NashikDivisional Manager, Corporate BankingAsst. General Manager, Retail Banking, Mumbai0253-2353553/554
PuneBranches in Pune area, Ahmednagar, SolapurDivisional Manager, Retail Distribution, PuneAsst. General Manager, Retail Distribution, Pune-Kolhapur-Aurangabad020– 60606071
KolhapurBranches in Kolhapur area, Icchalkaranji, Jaisingpur, Karad, Sangli, Belgaum , GoaDivisional Manager, Retail Distribution, KolhapurGeneral Manager, Retail Distribution, Pune-Kolhapur-Aurangabad0231-2659527
MarathwadBranches in Aurangabad, Nagpur, Akola, Amravati, Jalna, Jalgaon, Khamgaon, Latur, Nanded, WalujDivisional Manager, Corporate Banking, MarathwadaAsst. General Manager, Retail Distribution, Pune-Kolhapur-Aurangabad0240-2324931/4929
BengaluruBranches in Bengaluru, Mangalore, Shirali, Hubli, Dharwad, Chennai, Hyderabad, Secunderabad, Mysore, CoimbatoreDivisional Manager, Retail Distribution, BengaluruAsst. General Manager, Bengaluru Region080-26604785
New DelhiBranches in New DelhiAsst. General Manager, Corporate Banking, DelhiGeneral Manager, Retail Distribution, Mumbai011-25753869

Shamrao Vithal Bank Regional Office Details

Regional Offices:AddressTelephone No
D.G.M.’s Office, Bengaluru1, Central Bank Road Chamrajpet, Bengaluru – 560018080-2667 6305 / 080-7123 1000 
GM’s Office, Pune303, Chintamani Pride, Near City Pride Kothrud Theatre, Kothrud, Pune – 411038020-6060 6071 / 8237046072 / 8237006073
A.G.M.’s Office, KolhapurUnit No. O-2, Mahavir Chambers, C.S.NO. 681 B, E ward Shahupuri, 2nd lane, Kolhapur – 416 0010231-265 9527 / 0231-266 7938
Regional Office, Aurangabad3rd Floor, Sai Trade Center, Opp Railway Station, Aurangabad – 431001 0240-2970038 / 2970040
Regional Office, NashikDev’s Arcade, Samarth Nagar, Near Tanishq Showroom, Mahatma Nagar Road, Nashik 4220050253-2353554
 D.M.’s Office, Gujarat Unit No. 18, Primate Complex, Cross Road,Satellite, Ahmedabad – 380015 79-26871143 / 42 / 40

For queries related to Loans & Advances – SME & Large Borrowers
Head – Corporate Banking
SVC Co-operative Bank Ltd.
SVC Tower, J. Nehru Road
Vakola, Santacruz (East)
Mumbai – 400 055
Contact: 022 66999999

For queries related to Retail Banking
Head–Retail Banking
SVC Co-operative Bank Ltd.
6th Floor, Dosti Pinnacle, Plot No. E-7,
Road No.: 22,
Wagle Estate, Thane 400604
Contact: 022 71991000