SBI Credit Card Customer Care

Solve complaint against SBI Credit Card in Consumer Court.

Expert advice from experienced lawyer to solve your consumer complaints with SBI Credit Card

SBI Credit Card Customer Care Details.

SBI Credit Card 24×7 customer care ensures customers receive assistance on their SBI Credit Card account. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to SBI Credit Card Customer Care.
If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the Consumer Forum, collect all the relevant document to prove the deficiency in services.

SBI Credit Card Toll Free Number : 18601801290

SBI Credit Card Email : customercare@sbi.co.in

SBI Credit Card Head Office Address
SBI Card, Correspondence Department, DLF Infinity Towers, Tower C, 10-12 Floor, Block 2, Bldg 3, DLF Cyber City, Gurgaon – 122002, Haryana, India

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We provide 24/7 online help to Indian consumer in filing their case in the Consumer Forum. We have the team of experienced lawyers to provide you with the best solution at very affordable price.

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Who can file a complaint in Consumer Court.
Anyone holding relationship with SBI Credit Card , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

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Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against SBI Credit Card

STEP 1

Dial 18601801290 from your registered mobile no. to contact SBI Credit Card customer care helpline. You can also email your complaint at customercare@sbi.co.in from your personal Email ID which is registered with SBI Credit Card. Please note down the complaint reference number given by the SBI Credit Card executive at the end of the for future reference. For general complaints, you can call SBI Credit Card between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the SBI Credit Card customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact SBI Credit Card Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the SBI Credit Card Principal Nodal Officer at:

SBI Card, Correspondence Department, DLF Infinity Towers, Tower C, 10-12 Floor, Block 2, Bldg 3, DLF Cyber City, Gurgaon – 122002, Haryana, India

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the SBI Credit Card. Reserve Bank of India appoints officers to solve the customer complaints if the SBI Credit Card fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the SBI Credit Card in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About SBI Credit Card

About SBI Credit Card customer support center and list of customer care number

The additional information to contact SBI Credit Card branch office, nodal officer via email or through postal communication. Contacting to the SBI Credit Card nodal officer is the second step to redress your grievances.

SBI Credit Card Missed Call Service

Kind of information neededVirtual mobile number
Balance EnquiryGive a missed call at 8422845512
Available Credit and Cash LimitGive a missed call at 8422845513
Reward Point SummaryGive a missed call at 8422845514
Last Payment StatusGive a missed call at 8422845515
Subscribe to WhatsApp ServiceGive a missed call at 8080945040
With SBI Credit Card missed call service, you can get details of your SBI Credit Card account on your registered mobile number via SMS. Just give a missed call on dedicated virtual mobile numbers.

SBI All India Credit Card Customer Care Numbers

18601801290
18605001290
39020202  (prefix local STD code) 
18001801290

IRCTC SBI Credit Card Helpline
18605001295
39 02 12 12 (prefix local STD code)
18001801295 

SBI SMS Service

Kind of information neededSend an SMS to 5676791
Balance enquiryBAL XXXX
Available credit and cash limitAVAIL XXXX
Block your lost or stolen cardBLOCK XXXX
Last payment statusPAYMENT XXXX
Reward point summaryREWARD XXXX
Subscribe to e-statementESTMT XXXX
Request for duplicate statementDSTMT XXXX MM
(Statement Month in MM)
XXXX = Last four digits of your SBI Card

SBI Credit Card Grievances Redressal Cell

AHMEDABAD
State Bank of India,
Local Head Office,
Lal Darwaja,
Ahmedabad-380 001
E-mail: agmcustomer.lhoahm@sbi.co.in
Grievance Cell Tel no. :
(079) 25506050, 25509103
AMARAVATI
State Bank of India,
Local Head Office(Andhra),
Amaravati Circle,
Hybank Towers,
Gun Foundary,
Hyderbad-500 001
E-mail: agmcustomer.lhoand@sbi.co.in
Grievance Cell Tel no. :
(040) 23387350, 23387268
BANGALORE
State Bank of India,
Local Head Office,
65, St. Mark’s Road,
Bangalore-560 001.
E-mail: agmcustomer.lhoban@sbi.co.in
Grievance Cell Tel no. :
(080) 25943126
BHOPAL
State Bank of India,
Local Head Office,
Hoshangabad Road,
Bhopal-462 011.
E-mail: agmcustomer.lhobho@sbi.co.in
Grievance Cell Tel no. :
(0755) 2575226, 2575229
BHUBANESWAR
State Bank of India,
Local Head Office ,
111/1, Pandit Jawaharlal Nehru Marg,
Bhubaneswar – 751 001.
E-mail: agmcustomer.lhobhu@sbi.co.in
Grievance Cell Tel no. :
(0674)2600554, 2600682
CHANDIGARH
State Bank of India,
Local Head Office,
Sector-17-A, Chandigarh-160 017.
E-mail: agmcustomer.lhocha@sbi.co.in
Grievance Cell Tel no. : (0172)4567120, 4567075
CHENNAI
State Bank of India,
Local Head Office,
Circletop House,
Aparna Complex,
16 , College Lane,
Chennai-600 006.
E-mail: agmcustomer.lhoche@sbi.co.in
Grievance Cell Tel no. :
(044) 28308409, 28308488
DELHI
State Bank of India,
Local Head Office,
11, Parliament Street,
New Delhi-110 001.
E-mail: agmcustomer.lhodel@sbi.co.in
Grievance Cell Tel no. :
(011)23407121, 23407227
GUWAHATI
State Bank of India,
Local Head Office,
Opp. Assam Sachivalay,
G S Road, Dispur,
Guwahati – 781006
E-mail: agmcustomer.lhoguw@sbi.co.in
Grievance Cell Tel no. :
(0361)2237663, 2237513
HYDERABAD
State Bank of India,
Local Head Office,
Bank Street, Koti,
Hyderabad – 500 095.
E-mail: agmcustomer.lhohyd@sbi.co.in
Grievance Cell Tel no. :
(040)23466513,24751010
JAIPUR
State Bank of India,
Local Head Office,
Near Udyog Bhavan,
Tilak Marg, C-Scheme,
Jaipur – 302 005.
E-mail: agmcustomer.lhojai@sbi.co.in
Grievance Cell Tel no. :
(0141)2256326
KOLKATA
State Bank of India,
Local Head Office,
‘Samriddhi Bhavan,
1, Strand Road ,
Kolkata-700 001.
Email : agmcustomer.lhokol@sbi.co.in
Grievance Cell Tel no.
91 3322489333, 9674710403
LUCKNOW
State Bank of India,
Local Head Office,
Motimahal Marg,
Hazratganj,
Lucknow-226 001.
E-mail: agmcustomer.lholuc@sbi.co.in
Grievance Cell Tel no. :
(0522) 2295391, 2295392, 2295395
MAHARASHTRA
State Bank of India,
Local Head Office,
“Synergy”, B.K.C.,
Mumbai-400 051.
E-mail: agmcustomer.lhomah@sbi.co.in
Grievance Cell Tel no. :
(022) 26445626, 67514142, 67514137
MUMBAI (Metro)
State Bank of India ,
Mumbai Metro (A&BU),
“Synergy”, B.K.C.,
Mumbai-400 051.
E-mail: agmcustomer.lhomum@sbi.co.in
Grievance Cell Tel no. :
(022) 26445863, 26445864
PATNA
State Bank of India,
Local Head Office,
West of Gandhi Maidan,
Patna-800 001.
E-mail: agmcustomer.lhopat@sbi.co.in
Grievance Cell Tel no. :
(0612) 2219469
THIRUVANANTHAPURAM
State Bank of India,
Local Head Office,
Poojappura
Thiruvananthapuram, Pin-695 012
E-mail: agmcustomer.lhotri@sbi.co.in
Grievance Cell Tel no. :
(0471)2192666, 91 945701600

SBI Credit Card Customer Care for NRI’s

Australia1800-012-473
Bahrain80-801-724
Belgium80-076-562
Canada1866-3284-209
France800-740-849
Germany800-183-0736
Hong Kong800-932-045
India1800 425 3800 or 1800 11 2211 or +91-80-26599990 (chargeable)
Italy800-789-407
Japan006-633-812-439
Netherlands800-022-3031
New Zealand800-449-909
Oman800-757-92
Qatar00800-100-157
Russia810-800-293-010-12
Saudi Arabia800-814-4209
Singapore800-101-2333
South Africa800-982-360
UAE800-091-190-05
UK808-101-7633
USA1866-328-4209

SBI Credit Card Nodal Officer details for NRI’s

Arunachal Pradesh
Assam
Manipur
Meghalaya
Mizoram
Nagaland
Tripura
nridesk.guwahati@sbi.co.in0361-2237595
Telangananridesk.hyderabad@sbi.co.in040-23466316
040-23466294
Bihar
Jharkhand
nridesk.patna@sbi.co.in0612-2219077
Chandigarh
Haryana
Himachal Pradesh
Jammu & Kashmir
Punjab
nridesk.chandigarh@sbi.co.in0172-4567535
Chhattisgarh
Madhya Pradesh
nridesk.bhopal@sbi.co.in0755-2575974
Delhi
Haryana (Sonipat/ Faridabad/Gurgaon)
Uttrakhand
Western Uttar Pradesh
nridesk.delhi@sbi.co.in011-23407397 / 23407141
Eastern Uttar Pradeshnridesk.lucknow@sbi.co.in0522-2295499 / 2295494
Gujaratnridesk.ahmedabad@sbi.co.in079-25506476
Karnatakanridesk.bangalore@sbi.co.in080-25943152
Keralanridesk.kerala@sbi.co.in0471-2192355/2351836
Maharashtra
Goa

nridesk.abumum@sbi.co.in
nridesk.mumbai@sbi.co.in
022-67514147
022-67514151
Orissanridesk.bhubaneswar@sbi.co.in0674-2392050
0674-2392963
Pondicherry
Tamil Nadu
nridesk.chennai@sbi.co.in044-28308768
West Bengalnridesk.kolkata@sbi.co.in033-22131707
Rajasthannridesk.jaipur@sbi.co.in0141-2256280
Andhra Pradeshnridesk.lhoand@sbi.co.in040-23387491

Contact Details of SBI Relationship Mangers at Representative Offices (ROs)

State Bank of India, Representative Office, Dubai,UAE
Representative Office,
P.O. Box – 126959
Room No. 110, 1st Floor,
The Business Center,
Khalid Bin Walid Road (Bur Juman Metro Station Exit 4), Bur Dubai,
Tel: +971 43537336
Fax: +971 43536199
cro.rodubai@sbi.co.in
dubai@sbi.co.in

State Bank of India, Representative Office, Abu Dhabi, UAE
Representative Office,
P.O. Box – 111783,
Office 2303, Commercial Tower (Tower A),
Behind City Seasons Hotel /
Honda Showroom, Electra Road,
Abu Dhabi, UAE
Tel: +971 24469488
Fax: +971 24469489
sbi.roabudhabi@statebank.com