Saraswat Bank Customer Care

Solve complaint against Saraswat Bank in Consumer Court.

Expert advice from experienced lawyer to solve your consumer complaints with Saraswat Bank

Saraswat Bank Customer Care Details.

Saraswat Bank 24×7 customer care ensures customers receive assistance on their Saraswat Bank account. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to Saraswat Bank Customer Care.
If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the Consumer Forum, collect all the relevant document to prove the deficiency in services.

Saraswat Bank Toll Free Number : 1800229999

Saraswat Bank Email : corporatecenter@saraswatbank.com

Saraswat Bank Head Office Address
Ekanath Thakur Bhawan 953, Appasaheb Marathe Marg, Prabhadevi. Mumbai- 400 025

Customer Care Number List

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We provide 24/7 online help to Indian consumer in filing their case in the Consumer Forum. We have the team of experienced lawyers to provide you with the best solution at very affordable price.

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Who can file a complaint in Consumer Court.
Anyone holding relationship with Saraswat Bank , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

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Consumer Court | Delhi High Court | Dwarka Court
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Phone Number
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Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against Saraswat Bank

STEP 1

Dial 1800229999 from your registered mobile no. to contact Saraswat Bank customer care helpline. You can also email your complaint at corporatecenter@saraswatbank.com from your personal Email ID which is registered with Saraswat Bank. Please note down the complaint reference number given by the Saraswat Bank executive at the end of the for future reference. For general complaints, you can call Saraswat Bank between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the Saraswat Bank customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact Saraswat Bank Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the Saraswat Bank Principal Nodal Officer at:

Ekanath Thakur Bhawan 953, Appasaheb Marathe Marg, Prabhadevi. Mumbai- 400 025

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the Saraswat Bank. Reserve Bank of India appoints officers to solve the customer complaints if the Saraswat Bank fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the Saraswat Bank in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About Saraswat Bank

About Saraswat Bank customer support center and list of customer care number

The additional information to contact Saraswat Bank branch office, nodal officer via email or through postal communication. Contacting to the Saraswat Bank nodal officer is the second step to redress your grievances.

Saraswat Co-operative Bank Limited
Saraswat Bank Ekanath Thakur Bhawan 953,
Appasaheb Marathe Marg Prabhadevi, Mumbai- 400 025
Tel: 022-6600 5555
Email:corporatecenter@saraswatbank.com

For queries related to Visa Debit Card/Internet Banking/Mobile Banking Contact Help Desk (24 – hour): 022 41572070

24/7 Phone Banking Service
Toll Free No.: 1800229999 / 18002665555
Services: Card Hotlisting
A/c Balance
Cheque Book Request
Cheque Status
Cheque stop payment
Information on Debit card/Internet Banking/mobile Banking/SMS Banking
Information on loan and Deposit products
Information on Branch and ATM NetworkFeedback

Saraswat Bank enters into its 103rd year of service to the people. After established in 1918,  the Bank has witnessed important world events like the First World War, Second World War, India’s freedom struggle and the glorious post independence era. Standing the test of time, it has grown to be a pioneer in the urban co-operative banking sector in India, offering unparalleled financial services.