Punjab & Sind Bank Customer Care

Solve complaint against Punjab & Sind Bank in Consumer Court.

Expert advice from experienced lawyer to solve your consumer complaints with Punjab & Sind Bank

Punjab & Sind Bank Customer Care Details.

Punjab & Sind Bank 24×7 customer care ensures customers receive assistance on their Punjab & Sind Bank account. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to Punjab & Sind Bank Customer Care.
If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the Consumer Forum, collect all the relevant document to prove the deficiency in services.

Punjab & Sind Bank Toll Free Number : 1800-419-8300

Punjab & Sind Bank Email : ho.accts@psb.co.in

Punjab & Sind Bank Head Office Address
1st Floor, 21, Rajendra Place, New Delhi-110008

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We provide 24/7 online help to Indian consumer in filing their case in the Consumer Forum. We have the team of experienced lawyers to provide you with the best solution at very affordable price.

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Who can file a complaint in Consumer Court.
Anyone holding relationship with Punjab & Sind Bank , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

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Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against Punjab & Sind Bank

STEP 1

Dial 1800-419-8300 from your registered mobile no. to contact Punjab & Sind Bank customer care helpline. You can also email your complaint at ho.accts@psb.co.in from your personal Email ID which is registered with Punjab & Sind Bank. Please note down the complaint reference number given by the Punjab & Sind Bank executive at the end of the for future reference. For general complaints, you can call Punjab & Sind Bank between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the Punjab & Sind Bank customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact Punjab & Sind Bank Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the Punjab & Sind Bank Principal Nodal Officer at:

1st Floor, 21, Rajendra Place, New Delhi-110008

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the Punjab & Sind Bank. Reserve Bank of India appoints officers to solve the customer complaints if the Punjab & Sind Bank fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the Punjab & Sind Bank in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About Punjab & Sind Bank

About Punjab & Sind Bank customer support center and list of customer care number

The additional information to contact Punjab & Sind Bank branch office, nodal officer via email or through postal communication. Contacting to the Punjab & Sind Bank nodal officer is the second step to redress your grievances.

Punjab & Sind Bank Card Block Facility

For Hot Listing (Blocking) : ATM/Rupay Cards :SMS to 9223815844 eg., LOST last 4 digits of your card number or LOST your 14 digits account number(through regd mobile no)

Queries Regarding Remittance from abroad: 011-25728462,25850059

For Hotlisting (Permanent Blocking) your Punjab & Sind Bank Debit Card in case LOST/ STOLEN by simple sending an SMS. To block your Debit Card, all you need is to type the following text and send an SMS to 9223815844 from your registered mobile number –

LOST last 4 digits of your card number
eg: LOST 1234

You will receive an acknowledgement on your registered mobile number confirming you the status of the request. Please note that this service is available only for Punjab & Sind Bank cardholders who have registered their mobile number with the Bank. Kindly register/update your mobile number with the Bank for more services and SMS alerts.

For Permanent Blocking ATM/Debit Card you may also Call 1800-419-8300

Temporary Blocking/Unblocking:
Further In order to provide ease and convenience to our Bank’s card holders for temporary blocking their ATM Debit Cards when not in use, Service for blocking of Debit Card through SMS is available.

To Temporary block & Unblock Debit Card, Cardholder need to type the following respective text and send an SMS to 9223815844 from his/her registered mobile number. –
TBLOCK last 4 digits of your Debit Card number (eg: TBLOCK 1234)

For unblocking:
UBLOCK last 4 digits of your Debit Card number (eg: UBLOCK 1234)

Punjab & Sind Bank Zonal Officer

ZoneManagerAddressPhoneEmail ID
AMRITSARSH. KARAMJIT SINGH- DGMHall Bazar , Chowk Phawara, Amritsar0183-5057500, 2545097zo.amritsar@psb.co.in
BAREILLYSH.VIJAY KUMAR-DGMGagandeep Complex, 148 Civil Lines, Bareilly0581-2510513zo.bareilly@psb.co.in
BHATINDASH. SATBIR SINGH-AGM100 Ft Road, Civil Station. Bhatinda-Punjab Pin Code: 1510010164-5011901zo.bhatinda@psb.co.in
BHOPALSH. BALDEV RAJ -DGMPunjab & Sind Bank Zonal Office 2nd Floor, Behind SBI, Kolar Road, Akbarpur, Bhopal Pin-4620420755-4243700/ 0755-4249988/0755-4203836zo.bhopal@psb.co.in
CHANDIGARHSH. JATINDER KUMAR – DGMSCO 79-81, Bank Square, Sec-17B, Chandigarh0172-5006780zo.chandigarh@psb.co.in
CHENNAISH KANWAR LAL-DGMIst Floor, 770A, Anna Salai, Chennai044 28492888, 04428491935zo.chennai@psb.co.in
DEHRADUNMANOJ SINGH-AGM30, I & s Building, Mohabbewala, Saharanpur road, Dehradun – 2480020135-2642490zo.dehradun@psb.co.in
Delhi ISH.CHAMAN LAL-DGMSidhartha Enclave,Ashram Ckowk, New Delhi – 110014011-26346434zo.delhi1@psb.co.in
Delhi IISH.VINOD KUMAR PANDEY-DGMSecond floor, 38 / 39 Industrial Area, Naraina- Phase – I New Delhi 110028011 25897833, 65980621zo.delhi2@psb.co.in
FARIDKOTSH. RAJIV KUMAR BANSAL – AGMRed Cross Bhawan, Sadiq Chowk, Faridkot – 151203.01639-250375zo.faridkot@psb.co.in
Gandhi NagarSh.SURENDER KUMAR-AGMZ.O.Gandhi Nagar,Unit No.4, 3rd Floor, Gift Tower One, Gift City, Gandhinagar, Gujarat 3823550796-6740208zo.gandhinagar@psb.co.in
GURDASPURSH.ARVIND KUMAR – AGM435/7,Civil Lines, Gurdaspur – 14352101874-500379zo.gurdaspur@psb.co.in
GURGAONSH.RAJENDRA PAL SAINI -AGMZonal Office Gurgaon , Punjab and Sind Bank Institutional Plot 151, Sector -44 , Gurgaon, Haryana – 122003 Phone Number: 0124-2544153,154, 1560124-2544157ZO.GURGAON@psb.co.in
GUWAHATISH.NITAI CHANDRA DAS – AGM42, MG Road, Uzan Bazar, Guwahati -7810013612604627, 03612512186zo.guwahati@psb.co.in
HOSHIARPURSH.AVDHESH NARAIN SINGHSCO-23 1st & 2nd Floor, Sant Harchand Singh Longowal Nagar, Chandigarh Road, Hoshiarpur, Punjab – 146 00101882-502372zo.hoshiarpur@psb.co.in
JAIPURSH. ASHNI KUMAR – AGM30-31, Mohan Tower, Prince Road, Vidyut Nagar, Ajmer Road, Jaipur, Rajasthan- 302021141-2358628zo.jaipur@psb.co.in
JALANDHARSH. LALIT KUMAR SHARMA – AGMModel Town, Jalandhar -1440020181-5015600/ 0181-5015614zo.jalandhar@psb.co.in
KOLKATASH.RAJENDRA KUMAR RAIGAR – DGM14/15, Old Court House Street, Kolkata – 700001033-22101673zo.kolkata@psb.co.in
LUCKNOWSH.GAJRAJ DEVI SINGH THAKUR-DGM1st Floor,Plot No-CP/47A, Satguru Tower, Sitapur Road Yojana,Sector-E,Janakipuram,Lucknow-226021522-4012833zo.lucknow@psb.co.in
LUDHIANAMS.RASMITA KWATRA – DGMBhai Bala Chowk, 5th floor, Noble Enclave, Ludhiana – 1410010161-5068000zo.ludhiana@psb.co.in
MUMBAISH.D. Kannan -DGMPunjab & Sind Bank Mumbai Zonal Office 27/29 Ambalal Doshi Marg Fort Mumbai 400 001022-22626121zo.mumbai@psb.co.in
NOIDASH. VARINDER PAL SINGH – AGMFirst Floor 1-A , Block C ,Sector 63 Noida(U.P) Pin 2013070120-4314044zo.noida@psb.co.in
PANCHKULASH. SAMINDER SINGH – AGMPunjab & Sind Bank SCO 76,First & Second Floor, Sector 5, Panchkula Haryana -1341090184 2269202zo.panchkula@psb.co.in
PATIALASH. RAJESH MALHOTRA – AGMRajbaha Road, Patiala – 147001.0175-5030800zo.patiala@psb.co.in
VIJAYAWADASh. SANTOSH KUMAR NEERAJ-DGMZonal Office, Punjab & Sind Bank, HNo. 54 -15-4C, 4th Floor, RK Galleria, Ring Road, Srinivasanagar Bank Colony, Near Health University, Vijayawada -5200108662974191/92zo.vijayawada@psb.co.in

Punjab & Sind Bank Zonal Officer

Head OfficeAddressPhoneE-Mail
HO Account and Audit Department1st Floor, 21, Rajendra Place, New Delhi-110008011-25765519, 25817353, 25728987, 25728930ho.accts@psb.co.in
HO ATM Cell2nd Floor, Plot No. 151, Sec 44, Gurgaon-1220030124-2544106,0124-2544105,0124-2544107atmcell@psb.co.in
HO Board Department2nd Floor, 21, Rajendra Place, New Delhi-110008011-25769674, 25718308ho.brd@psb.co.in
HO Compliance Department7th Floor, 21, Bank Houuse, Rajendra Place, New Delhi-110008011-25812927cmplcell@psb.co.in
HO Credit Department7th Floor, 21, Rajendra Place, New Delhi-110008011-25719088ho.adv@psb.co.in
HO Credit Monitoring Department7th floor, 21 Rajendra Place, New Delhi-110008011-25814037, 25814039ho.cm@psb.co.in
HO Foreign Exchange Department3 rd Floor, 21, Rajendra Place, New Delhi-110008011- 25728462,25850059ho.fex@psb.co.in
HO Fraud Monitoring Department2nd Floor, Bank House, 21 Rajendra Place,New Delhi-110008011-25815305, 25860693ho.fmd@psb.co.in
HO General Administration DepartmentHO GA DEPARTMENT, 2nd Floor, Bank House Building, 21, Rajendra Place, New Delhi011 25862474ho.ga@psb.co.in
HO Government Business Department1st Floor, Bank House, 21 Rajendra Place, New Delhi-110008011-25722231, 25711120ho.govtbusiness@psb.co.in
HO Human Resources Development Department5th Floor, 21, Rajendra Place, New Delhi-110008011-25716407ho.hrd@psb.co.in
HO Industrial Relation Department5th Floor, 21, Rajendra Place, New Delhi-110008011-25734016ho.ir@psb.co.in
HO Information Technology Department2nd Floor, Plot No. 151, Sec 44, Gurgaon-122003ho.it@psb.co.in
HO Inspection Department2nd Floor, Plot No. 151, Sec 44, Gurgaon-1220030124-2544100ho.complaint@psb.co.in
HO Law & Recovery Department4th Floor, 21, Rajendra Place, New Delhi-110008011-25786502, 25744659ho.lr@psb.co.in
HO Marketing and Insurance Division5th Floor, 21 Rajendra Place, New Delhi-110 008011-25823251ho.mktg@psb.co.in
HO Marketing and Insurance Division5th Floor, 21 Rajendra Place, New Delhi-110 008011-25823251ho.mktg@psb.co.in
HO PF DepartmentCommercial Complex, Siddhartha Enclave, Near Ashram Chowk, New Delhi-110014011-26346638, 26346639ho.pf@psb.co.in
HO Planning & Development Department1st Floor, 21, Rajendra Place, New Delhi-110008011-25765886, 25719254ho.pd@psb.co.in
HO PRINTING & STATIONERY DepartmentC-7, New Subzi Mandi, Azadpur, Delhi-110033.011-27672429ho.stationery@psb.co.in
HO Priority Sector Advances Department5th Floor,21 Rajendra Place,New Delhi-110008011-25716801,25715809, 2,571,302,625,737,910ho.ps@psb.co.in
HO Public Relation DepartmentHO Public Relation Department , 2nd floor, 21 Rajendra Place, New Delhi-110008011-25719082ho.pr@psb.co.in
HO Rajbhasha Vibhag1st Floor, 21, Rajendra Place New Delhi-110125011-25818988ho.rajbhasha@psb.co.in
HO Reconciliation DepartmentA-25, 2nd Floor, Community Centre, Jwala Heri, Paschim Vihar, New Delhi-110063011-25279451,52, 7827720288, 7827726629ho.reconcilation@psb.co.in
HO Retail Lending Department5th floor, 21 Rajendra Place, New Delhi-110008011-25716351ho.retail-lending@psb.co.in
HO Risk Management Department2nd Floor, 21, Rajendra Place, New Delhi-110008011-25736542ho.rmd@psb.co.in
HO Security Department1st Floor, Bank House, 21 Rajendra Place,New Delhi-110008011-28113698ho.security@psb.co.in
HO Treasury Department3rd Floor, 21, Rajendra Place, New Delhi-110008011-25781611, 25788401, 25788396imdrtgs@psb.co.in
HO VIGILANCE DEPARTMENT4th Floor, Bank House, 21 Rajendra Place,New Delhi-110008011-25781291, 25737321hovig@psb.co.in