Nainital Bank Customer Care

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Nainital Bank Customer Care Details.

Nainital Bank 24×7 customer care ensures customers receive assistance on their Nainital Bank account round the clock. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to Nainital Bank Customer Care through call 18001804031 , email operations@nainitalbank.co.in or SMS. If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the court, you need to furnish all the relevant document to prove in the deficiency in service.
Please Note: Timings of Nainital Bank customer care may vary.

Nainital Bank Toll Free No

18001804031

Nainital Bank Email

operations@nainitalbank.co.in

Head Office Address
GB Pant Road, Malli Tal, Naini Tal-263001

About Us

We provide 24/7 online help to Indian consumer in filing their case in the Consumer Forum. We have the team of experienced lawyers to provide you with the best solution at very affordable price.

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Who can file a complaint in Consumer Court.
Anyone holding relationship with Nainital Bank , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

Happy Clients

Successfull Cases

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Phone Number

Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against Nainital Bank

STEP 1

Dial 18001804031 from your registered mobile no. to contact Nainital Bank customer care helpline. You can also email your complaint at operations@nainitalbank.co.in from your personal Email ID which is registered with Nainital Bank. Please note down the complaint reference number given by the Nainital Bank executive at the end of the for future reference. For general complaints, you can call Nainital Bank between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the Nainital Bank customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact Nainital Bank Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the Nainital Bank Principal Nodal Officer at:

GB Pant Road, Malli Tal, Naini Tal-263001

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the Nainital Bank. Reserve Bank of India appoints officers to solve the customer complaints if the Nainital Bank fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the Nainital Bank in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About Nainital Bank

About Nainital Bank customer support center and list of customer care number

The additional information to contact Nainital Bank branch office, nodal officer via email or through postal communication. Contacting to the Nainital Bank nodal officer is the second step to redress your grievances.

Nainital Bank Office Details

Registered Office :
The Nainital Bank Limited
Registered Office –
GB Pant Road
Malli Tal
Naini Tal-263001

Naini Business Center
THE NAINITAL BANK LIMITED
4th Floor, UPRNN Building
C-20 / 1A / 7
Sector 62, Noida
Uttar Pradesh – 201309
Ph:-120-2401083

Regional Office (Garhwal Region)
THE NAINITAL BANK LIMITED
REGIONAL OFFICE
First Floor,Commercial Complex-49
Indira Nagar, Vasant Vihar Dehradun
Uttarakhand – 248 001
Ph:- 0135-2761103
Fax:- 0135-2761802

Head Office :
THE NAINITAL BANK LIMITED
HEAD OFFICE
Seven Oaks Building
Mallital, Nainital
Uttarakhand – 263001
Ph:-05942- ;
Fax:- 05942-236939

Regional Office (Delhi/NCR)
THE NAINITAL BANK LIMITED
4th Floor, UPRNN Building
C-20 / 1A / 7
Sector 62, Noida
Uttar Pradesh – 201309
Ph:-120-2401083

Central Internal Audit Division
THE NAINITAL BANK LIMITED
4th Floor, UPRNN Building
C-20 / 1A / 7
Sector 62, Noida
Uttar Pradesh – 201309
Ph:-120-2401083

Regional Office (Kumaon Region)
THE NAINITAL BANK LIMITED
REGIONAL OFFICE
Nainital Bank Building
Railway Bazaar , Haldwani
Uttarakhand- 263 139
Ph:-05946-250321
Fax:- 05946-250387

Nainital Bank Nodal Officers

For the respective branches under the jurisdiction of Dehradun Region
The Regional Head, The Nainital Bank Ltd., Regional Office, Dehradun.
Contact No. Landline : 0135-2761103
Email address: avp.ddn@nainitalbank.co.in

For the respective branches under the jurisdiction of Haldwani Region
The Regional Head ,The Nainital Bank Ltd., Regional Office, Railway Bazar, Haldwani .
Contact No. Landline : 05946-250321.
Email address :rohaldwani@nainitalbank.co.in

For the respective branches under the jurisdiction of Delhi Region
The Regional Head,The Nainital Bank Ltd., Regional Office, 04th Floor,C-
20/1A/7,UPRNN Building,Sector-62 Noida,Distt Gautam Budh Nagar,Uttar Pradesh-
201307 Contact No. 01202401082
Email address : rodelhi@nainitalbank.co.in.