Kerala Gramin Bank Customer Care

Solve complaint against Kerala Gramin Bank in Consumer Court.

Expert advice from experienced lawyer to solve your consumer complaints with Kerala Gramin Bank

Kerala Gramin Bank Customer Care Details.

Kerala Gramin Bank 24×7 customer care ensures customers receive assistance on their Kerala Gramin Bank account. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to Kerala Gramin Bank Customer Care.
If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the Consumer Forum, collect all the relevant document to prove the deficiency in services.

Kerala Gramin Bank Toll Free Number : 0484 2912 400

Kerala Gramin Bank Email : kgbho@keralagbank.com

Kerala Gramin Bank Head Office Address
KGB Towers, AK Road, Uphill, PB No. 10, Malappuram, Kerala, India, PIN. 676 505.

Customer Care Number List

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We provide 24/7 online help to Indian consumer in filing their case in the Consumer Forum. We have the team of experienced lawyers to provide you with the best solution at very affordable price.

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Who can file a complaint in Consumer Court.
Anyone holding relationship with Kerala Gramin Bank , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

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Expertise
Accident Case | Arbitration | Bail Application | Case Drafting | Cheque Bounce
Practising Courts
Consumer Court | Delhi High Court | Dwarka Court
187, Nawada, Uttam Nagar Allahabad Bank Road, Delhi 110059, India
Phone Number
9899454503
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Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against Kerala Gramin Bank

STEP 1

Dial 0484 2912 400 from your registered mobile no. to contact Kerala Gramin Bank customer care helpline. You can also email your complaint at kgbho@keralagbank.com from your personal Email ID which is registered with Kerala Gramin Bank. Please note down the complaint reference number given by the Kerala Gramin Bank executive at the end of the for future reference. For general complaints, you can call Kerala Gramin Bank between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the Kerala Gramin Bank customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact Kerala Gramin Bank Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the Kerala Gramin Bank Principal Nodal Officer at:

KGB Towers, AK Road, Uphill, PB No. 10, Malappuram, Kerala, India, PIN. 676 505.

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the Kerala Gramin Bank. Reserve Bank of India appoints officers to solve the customer complaints if the Kerala Gramin Bank fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the Kerala Gramin Bank in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About Kerala Gramin Bank

About Kerala Gramin Bank customer support center and list of customer care number

The additional information to contact Kerala Gramin Bank branch office, nodal officer via email or through postal communication. Contacting to the Kerala Gramin Bank nodal officer is the second step to redress your grievances.

Kerala Gramin Bank Regional Offices

Ernakulam
Coastal Towers (Karithatt),
Near Samskara Jn.,
Pipe Line Road,
Palarivattom, Ernakulam – 682025.
0484-2536302, 9400999392
roekm@keralagbank.com

Kasaragod
Tiger Hills,
Door No.xii-38- c,
Municipal Office Road,
Kasaragod – 671121.
04994-226153, 9400999395
roksd@keralagbank.com

Malappuram
Opposite Municipal Office,
A K Road,
Down Hill,
Malappuram – 676505.
0483 2739660, 9400999397
rompm@keralagbank.com

Kalpetta
Ammus Complex,
Near Ananthaveera Theatre,
Main Road,
Kalpetta, Wayanad – 673121.
04936 204309, 9400999393
rokpt@keralagbank.com

Kottayam
1st Floor, St. Thomas Arcade,
Samkranthi Junction,
Perumbaikkad PO
Kottayam, 686016
0481 2398040, 9400999660
roktm@keralagbank.com

Thalassery
Door No. 44/331,
Sudaya Complex,
M.M. Road,
Thalassery, Kannur – 670101.
0490-2321303, 9400999398
rotly@keralagbank.com

Kannur
Kgb Towers,
P.O. Pallikunnu,
Kannur – 670004.
0497-2760954, 9400999394
roknr@keralagbank.com

Kozhikode
Devan’s Tower
East Hill Road,
Karaparamba,
Kozhikode – 673010., 0495 2385106
9400999396
rokzd@keralagbank.com

Thiruvananthapuram
KGB Towers,
Bakery Junction,
Thiruvananthapuram – 695033.
0471 2320196, 9400999399
rotvm@keralagbank.com

Thrissur
Sun Tower,
3rd Floor,
East Fort,
Thrissur – 680005.
0483 2446826, 9400999400
rotsr@keralagbank.com