DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KOZHIKODE
PRESENT: Sri. P.C. PAULACHEN, M.Com, LLB : PRESIDENT
Smt. PRIYA.S, BAL, LLB, MBA (HRM) :MEMBER
Sri.V. BALAKRISHNAN, M Tech, MBA, LL.B, FIE: MEMBER
Friday the 30th day of June 2023
C.C.157/2021
Complainant
Abhiram.C
S/o.Priyakumar.C,
“Mid Winter”,
Puthiyoppil Paramba
West Kannancheri,
Kallai-P.O,
Kozhikode-673 003.
Opposite Parties
- Xiaomi Technology India Pvt Ltd.,
Building Orchid, Block E,
Embassy Tech Village Marathahalli,
Outer Ring Road, Devarabisanahalli,
Bangaluru – 560 103.
- MI Service Centre,
MA Complex, Calicut – RSI,
Global infocom, Ma complex,
Annie hall road,
Kozhikode – 673 002.
ORDER
By Sri. P.C. PAULACHEN – PRESIDENT
This is a complaint filed under section 35 of the Consumer Protection Act, 2019.
2. The complaint is filed for getting refund of Rs.19,999/- being the price of the handset along with compensation.
3. The opposite party was set ex-parte.
4. The points that arise for determination in this case are :
- Whether there was any unfair trade practice or deficiency of service on the part of the opposite party, as alleged ?
- Reliefs and costs.
5.Point No.1 – The opposite party was set as ex-parte. The case was posted for evidence of the complainant several times . But the complainant also remained absent and did not file affidavit or adduce any evidence. The fact that the opposite party was set ex-parte does not automatically entitles the complainant to get the relief sought for. It is for the complainant to prove the allegations in the complaint by adducing proper evidence. But the complainant in this case has utterly failed to prove his case. No unfair trade practice or deficiency of service as alleged is proved against the opposite party.
6.Point No.2 : In view of the finding on the above point, the complainant is not entitled to get the relief sought for and the complaint is only to be dismissed.
In the result, CC 157/2021 is dismissed. No order as to costs.
Pronounced in open Commission on this the 30th day of June, 2023.
Date of Filing: 28/09/2021.
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PRESIDENT MEMBER MEMBER
APPENDIX
NIL
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True Copy,
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Assistant Registrar.