Today is fixed for admission hearing.
Ld. Advocate of the complainant is present.
The case of the complainant is that he is a customer of O.P concern vide Consumer No:402202476, Meter No:L05023155 & he has paid the electricity bill up to 29.11.2018 but the O.P concern sent inflated spot bills on several dates & the complainant contacted the O.P concern for those bills but the dispute remains, as a result on 02.06.2022 the complainant in written informed the O.P concern to correct the bill but no step is taken on behalf of the O.Ps. Hence, he lodged the case for not to disconnect till disposal of the suit and sending corrected bill with other reliefs.
Having heard Ld. Advocate for the complainant and on perusal of the complaint petition and materials on record and as admitted by Ld. Advocate of the complainant the dispute is apparently a billing dispute.
Under the provisions of Clause 3.5 of Notification No. 55/W.B.E.R.C dated 7th August, 2013 the District Commission should not have entertained the complaint as there was specific provision to ventilate the grievances before the Regional Grievances Redressal Officer or Central Grievances Redressal Officer or to an Ombudsman, as the case may be.
The complainant without invoking the Clause 3.5 mentioned above lodged this case for getting redressal, which is premature in our considered view.
Hence, it is
O r d e r e d
That the case number CC-43/22 be and the same is rejected in terms of the observation made above under provision of Section 36 (2) of the Consumer Protection Act, 2019.
Let a copy of this order be given to the parties free of cost.