NCDRC

NCDRC

FA/109/2009

DELHI DEVELOPMENT AUTHORITY - Complainant(s)

Versus

VEENA TAMTA BHATIA - Opp.Party(s)

MS. MANIKA TRIPATHY PANDEY

16 May 2013

ORDER

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
NEW DELHI
 
FIRST APPEAL NO. 109 OF 2009
 
(Against the Order dated 26/09/2008 in Complaint No. 219/2000 of the State Commission Delhi)
1. DELHI DEVELOPMENT AUTHORITY
Tharogh Its Director, H-II Vikas Sadan -I.N.I
New Delhi
Delhi
...........Appellant(s)
Versus 
1. VEENA TAMTA BHATIA
Work Manager India Opdinance Factory, Arampur
Kanpur
Uttar Pradesh
...........Respondent(s)

BEFORE: 
 HON'BLE MR. JUSTICE ASHOK BHAN, PRESIDENT
 HON'BLE MRS. VINEETA RAI, MEMBER

For the Appellant :
Ms. Monika Tripathi, Advocate
For the Respondent :
Mr. Satish Tamta, Advocate

Dated : 16 May 2013
ORDER

Appellant which was the Opposite Party before the State Commission has filed this Appeal against the judgment and order dated 26.09.08 passed by the State Consumer Disputes Redressal Commission, Delhi (in short, ‘the State Commission’) in Complaint Case No. C-219/2000 whereby the State Commission partly allowing the complaint has directed the Appellant to refund the amount of Rs.1,69,663/- to the Complainant along with compensation of Rs.25,000/-

AVERMENTS MADE IN COMPLAINT:-

          Complainant/Respondent applied for an MIG Flat with the Appellant under the “Ambedkar Awas Yojna 1989 Special Housing Registration Scheme vide Application No.0013904. Vide draw of lots dated 7.08.96, she was allotted MIG flat in Kondli-Gharoli No.28-D, Phase II, GR-IV, Pocket No.3. Respondent was asked to give her option between Hire Purchase and Direct Purchase. Respondent opted for direct purchase and deposited Rs.20,000/- as confirmation on 6.12.96 well before the last date, i.e. 7.12.97.  On 17.02.97, the Assistant Director (MIG), NP, DDA realizing that the due date for payment was already over made a note that “One month extension of time has been granted”. The letter dated 19.02.97 extending the time for deposit of the amount was actually dispatched on 4.03.97 and received by the Respondent after the due date of 7.3.97.  On 17.4.97, Appellant sent a show cause notice to the Respondent for cancellation of the flat. Respondent misconstruing the show cause notice as cancellation letter, requested the Appellant vide letters dated 19.08.98 and 1.10.98 to send a fresh payment schedule as the payment schedule was received by her after the due date.  Appellant misinterpreting the said letters as a request for restoration of allotment, intimated the Respondent that there was a delay of more than one year in making the payment and in such cases the allotment stood automatically cancelled. However, in response to her representation dated 11.09.98, the Vice Chairman agreed to acceptance of payment at old rate but with interest and restoration charges of Rs.1,69,663/-.  Respondent deposited the full cost of the flat and the same was restored. Since, there were some defects in the allotted flat, Respondent requested the Appellant to rectify the same but in vain. Respondent alleged that the Appellant could not have imposed such high rate of interest on unfinished flat having no basic civil amenities like water, electricity, sewer etc. Complainant, being aggrieved, filed the complaint before the State Commission.

STAND TAKEN IN WRITTEN STATEMENT

          Appellant, on being served, put in appearance and filed its written statement resisting the complaint on the grounds; that the Respondent was allowed change of mode of payment vide letter dated 19.2.97 but she failed to make the payment even after extension of one month; that in response to show cause notice dated 17.4.97, she requested for refund of the deposited amount of Rs.20,000/-; that considering her request dated 19.5.98 in public hearing, allotment of the flat at current price was restored; that the Respondent herself had  requested for cancellation and refund of money and had never applied for extension of time and therefore, there was no deficiency in service on their part.

          State Commission holding the Appellant deficient in rendering the service, allowed the complaint and directed the Appellant to refund the sum of Rs.1,69,663/- charged extra to the Respondent along with compensation of Rs.25,000/-.

          State Commission in its order observed as under:-

        Aforesaid conspectus of facts shows that the entire problem arose due to the confirmation letter dated Feb.19, 1997 sent by the OP demanding Rs.6,05,658/- by which time the payment demanded in Nov.1996 was already over. All the due dates of installments were already over. DDA letter Ex.P/4 was intimation about the approval of cash down basis and payment schedule wherein the last date of payment was shown as Feb.7, 1997 but the letter itself was sent on Feb.19, 1997. The complainant had deposited Rs.20,000/- towards the confirmation amount. Since the OP had not cancelled the allotment the question of restoration did not arise. Once the OP rejected the inclusion of her name in the next draw the offer was made by her under the mistaken bonafide belief that the flat had been cancelled.

 

The complainant was also dilly-dallying and not making the payment as demanded though she claims that she had no problem arranging finance and her grievance was that she was not given timely notice. She had also promised to make payment by June 30, 1997 and undertook that she would pay interest for the intervening period.

 

Thus, the whole grievance of the complainant revolves around the point that she had never received any demand notice for making payment and, therefore, she should not have been held defaulter and charged interest.

 

Admittedly, the original cost of the flat was Rs.6,76,250/- and due to the aforesaid circumstances she had to pay Rs.1,69,663/- more vide challan No.342 and 942 dated Dec.6, 2001 though she made this payment under protest.

 

The OP-DDA cannot take advantage of its own acts of omission and commission that has forced the complainant to pay unnecessarily Rs.1,69,663/-“

 

          Appellant, being aggrieved, has filed the present appeal.

          We have heard the Ld. Counsel for the parties at some length.

          During the pendency of the complaint before the State Commission, Respondent had paid the entire amount and the possession of the allotted flat was handed over to her on 08.03.02. Since the possession of the flat had already been handed over, the State Commission had adjudicated upon only charging of extra sum of Rs.1,69,663/- by the Appellant from the Respondent. Respondent was allotted a flat which was cancelled by the Appellant for default in making the payment as per payment schedule. Respondent in response to the show cause notice issued by the Appellant for cancellation of the flat requested the Appellant to refund the deposited amount of Rs.20,000/-. Prayer made by the Respondent in her letter dated 13.05.97 reads as under :-

        Since, the above allotment stands cancelled by the DDA, it is requested that the amount of Rs.20,000/- deposited as confirmation amount may kindly be refunded to me and I may be allotted some suitable accommodation in the future draw of lots or otherwise available elsewhere. “

 

Later on, she requested for restoration of the cancelled flat which was declined by the Appellant.  Subsequently, in pursuance to the representation dated 1.06.98, Appellant agreed to restore the cancelled flat subject to payment of current costs of the flat in question. Revised demand was to be issued later on. Restoration order was conveyed by the Appellant to the Respondent vide its letter dated 2.7.98 (Annexure A-6) which reads as under:-

        Your case has been referred to the Housing Account Branch for working out the current cost of the flat in question.  As soon as the cost of the said flat is made known, revised demand will be issued.”

 

Respondent accepted the offer and deposited the entire amount. Once the Respondent had accepted the offer and taken the possession after paying the current price, she cannot turn around and plead that the Appellant was not justified in charging Rs.1,69,663/- in excess.  This was as per the terms and conditions mentioned in the revised demand cum allotment letter. State Commission has erred in accepting the complaint and directing the Appellant to refund the sum of Rs.1,69,663/- charged towards the difference between the original and current price of the flat.

          For the reasons stated above, we accept the appeal and set aside the order passed by the State Commission.

In compliance of our order dated 31.03.09, a sum of Rs.1,00,000/- has been deposited by the Appellant with the State Commission.  We direct the concerned State Commission to release the sum of Rs.1,00,000/- along with interest accrued thereon to the Appellant.

Registry is also directed to refund the sum of Rs.35,000/- deposited by the Appellant as statutory deposit along with accrued interest.

 

 
......................J
ASHOK BHAN
PRESIDENT
......................
VINEETA RAI
MEMBER

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