KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION VAZHUTHACAUDTHIRUVANANTHAPURAM APPEAL NO.142/10 JUDGMENT DATED 12.8.10 PRESENT JUSTICE SHRI.K.R.UDAYABHANU -- PRESIDENT SHRI.S.CHANDRAMOHAN NAIR -- MEMBER The Nodal Officer, Idea Cellular Ltd. Mercy Estate, 3rd Floor, Ravipuram, -- APPELLANT M.G.Road, Cochin – 682 105, Ernakulam. (By Adv.R.Lekshmana Iyer & Ors.)) Vs. 1. V.Ramachandran S/0 S.Krishnankutty, Pranavam, Puthur Road, Palakkad. 2. The Officer in Charge, -- RESPONDENTS Idea Cellulur Shop, Mannil Arcade, Opp.LIC Office, Near KSRTC Bus Stand, Palakkad – 678 006. 3. Sri.Harish, representative of Idea Cellulur -do- -do- JUDGMENT JUSTICE SHRI.K.R.UDAYABHANU,PRESIDENT The appellant is the opposite party in CC 99/09 in the file of CDRF, Palakkad. The appellant is under orders to pay a sum of Rs.5,000/- as compensation for deficiency in service and Rs.1000/- as costs etc. 2. The case of the complainant is that he has been billed in violation undertaking in the scheme that he will be allowed 1 GB usage free per month for 3 months and 512 MB for subsequent months. 3. The second opposite party stood ex-parte. 4. Before the Forum below the first opposite party did not file version in time. 5. Evidence adduced consisted of the affidavit of the complainant and Exts.A1 to A11. 6. The contention of the appellant is that as per the scheme 1 GB is given free altogether for 3 months and not 1 GB per month for 3 months. We find that Ext.A5 reply sent by the opposite party to the representation of the complainant specifically mentions that as per the special offer, the subscriber will get 1 GB free per month for 3 months. Hence we find that the contention of the appellant does not appear to be true. In the circumstances, we find that the order of the Forum does not call for interference. 7. In the result, the appeal is dismissed. The office will forward the LCR and along with the order to the Forum urgently. JUSTICE K.R.UDAYABHANU -- PRESIDENT S.CHANDRAMOHAN NAIR -- MEMBER s/L |