Kerala

StateCommission

A/10/142

Idea Cellular Ltd. - Complainant(s)

Versus

V.Ramachandran - Opp.Party(s)

T.L.Sreeram

12 Aug 2010

ORDER

First Appeal No. A/10/142
(Arisen out of Order Dated 31/12/2009 in Case No. CC 99/09 of District Palakkad)
1. Idea Cellular Ltd. ...........Appellant(s)

Versus
1. V.Ramachandran ...........Respondent(s)

BEFORE :
HONARABLE MR. JUSTICE SHRI.K.R.UDAYABHANU PRESIDENT SRI.S.CHANDRAMOHAN NAIR Member SRI.M.K.ABDULLA SONA Member
PRESENT :

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ORDER

KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION

                     VAZHUTHACAUDTHIRUVANANTHAPURAM                                                                                       

                                     APPEAL NO.142/10

    JUDGMENT DATED 12.8.10

 

PRESENT

 

JUSTICE SHRI.K.R.UDAYABHANU                --  PRESIDENT

SHRI.S.CHANDRAMOHAN NAIR                    --  MEMBER

                                                                                                             

The Nodal Officer,

Idea Cellular Ltd.

Mercy Estate, 3rd Floor, Ravipuram,                                   --  APPELLANT

M.G.Road, Cochin – 682 105,

Ernakulam.                                                                                                                              (By Adv.R.Lekshmana Iyer & Ors.))

 

                        Vs.

 

1.         V.Ramachandran

S/0 S.Krishnankutty,

Pranavam, Puthur Road,

Palakkad.

 

2.         The Officer in Charge,                                              --  RESPONDENTS

            Idea Cellulur Shop, Mannil Arcade,

            Opp.LIC Office, Near KSRTC Bus Stand,

Palakkad – 678 006.

 

3.         Sri.Harish, representative of Idea Cellulur

              -do-                    -do-

 

 

 

                                                      JUDGMENT

 

JUSTICE SHRI.K.R.UDAYABHANU,PRESIDENT

 

          The appellant is the opposite party in CC 99/09 in the file of CDRF, Palakkad.  The appellant is under orders to pay a sum of Rs.5,000/- as compensation for    deficiency in service and Rs.1000/-  as costs etc.

          2. The case of the complainant   is that he  has been billed in violation undertaking in the scheme that he will be allowed 1 GB usage  free per month for 3 months and 512 MB for subsequent months.

          3. The second opposite party stood ex-parte. 

          4. Before the Forum below the first opposite party did not file version in time.

          5. Evidence adduced consisted of the affidavit of the complainant and Exts.A1 to A11.

          6. The contention of the appellant is that as per the scheme 1 GB   is given free altogether for 3 months and not  1 GB per month for 3 months.   We find that Ext.A5 reply sent by the opposite party to  the representation of the complainant specifically mentions that as per the special offer, the subscriber will get  1 GB free per month for 3 months.   Hence we find that the contention of the appellant does not appear to be true.  In the circumstances, we find that the order of the Forum does not call for interference. 

          7. In the result, the appeal is dismissed.

          The office will forward the LCR and along with the order to the Forum urgently.

 

JUSTICE  K.R.UDAYABHANU  --  PRESIDENT

 

 

 

 S.CHANDRAMOHAN NAIR          --  MEMBER

 

s/L

 

PRONOUNCED :
Dated : 12 August 2010

[HONARABLE MR. JUSTICE SHRI.K.R.UDAYABHANU]PRESIDENT[ SRI.S.CHANDRAMOHAN NAIR]Member[ SRI.M.K.ABDULLA SONA]Member