BEFORE THE CONSUMER DISPUTES REDRESSAL FORUM,
ERNAKULAM.
Date of filing : 06/07/2011
Date of Order : 19/10/2011
Present :-
Shri. A. Rajesh, President.
Shri. Paul Gomez, Member.
Smt. C.K. Lekhamma, Member.
C.C. No. 359/2011
Between
Namitha. P.V., | :: | Complainant |
D/o. Viswanathan, House No. 191427, Aiswarya, P.D. Road, Palluruthy, Kochi – 682 006. |
| (By Adv. K.P. Sheeba, 'Anjana', NS Krishnan Lane, Near Krisha Hospital, Chittoor Road, Ernakulam - 11) |
And
1. Ursula Cletus Alexander, | :: | Opposite parties |
Proprietor, Super Flames, Xvi 457, D'cruz Court, Kazhuthumuttu, Cochin – 682 005. 2. Sales Officer, Kochi LPG Territory, Dr. Salim Ali Road, Ernakulam – 682 031. 3. Sales Officer, LPG Business Unit, Regional Office (South), Bharat Petroleum Corporation Limited, 1 Ranganathan Gardens, Off. 11th Main Road, Annanagar, Chennai – 400 060. |
| (Op.pty 1 by party-in-person)
(Op.pts. 2 & 3 absent) |
O R D E R
A. Rajesh, President.
1. According to the complainant, when she approached the 1st opposite party for getting the gas connection, they compelled her to purchase a gas stove and its accessories worth Rs. 2,829/-. It is stated that she was forced to purchase the stove in order to get the gas connection. It is further stated that she had to pledge her gold ornaments to meet the expenses for the same. Thus, the complainant is before us seeking direction against the opposite parties to refund the price of the stove and its accessories and to pay other incidental expenses.
2. The 1st opposite party filed their version vehemently disputing the allegations of the complainant and maintain that the complainant purchased the stove at her own choice.
3. Neither oral nor documentary evidence was adduced by the complainant. We heard the 1st opposite party who appeared in person. The 1st opposite party expressed their willingness to refund the price of the gas stove and its accessories. We do appreciate the goodwill gesture on the part of the 1st opposite party in complying with the claim of the complainant.
4. In the above circumstances, we are closing the proceedings in this complaint with a direction to the 1st opposite party to refund Rs. 2,829/- being the price of the gas stove and its accessories together with 12% p.a. from the date of receipt till payment. The complainant is directed to return the gas stove and its accessories to the 1st opposite party simultaneously.
The order shall be complied with, within a period of one month from the date of receipt of a copy of this order.
Pronounced in open Forum on this the 19th day of October 2011.
Sd/- A. Rajesh,President.
Sd/- Paul Gomez, Member.
Sd/- C.K. Lekhamma, Member.
Forwarded/By Order,
Senior Superintendent.
