Chandigarh

DF-I

CC/610/2017

Jasjit Singh - Complainant(s)

Versus

Uber - Opp.Party(s)

Mohit Goyal

06 Feb 2018

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I,

U.T. CHANDIGARH

 

 

                               

Consumer Complaint No.	:	CC/610/2017
Date of Institution	:	30/08/2017
Date of Decision	:	06/02/2018

 

Jasjit Singh r/o Flat No.1633, Sector 51, Chandigarh

…..Complainant

V E R S U S

Uber, Plot No.88, Near Hotel Sky, Industrial Area, Phase-II, Chandigarh through its authorised representative.

……Opposite Party

CORAM :	MRS. SURJEET KAUR	PRESIDING MEMBER
	SHRI RAVINDER SINGH	MEMBER

 

                                                                       

ARGUED BY	:	Complainant in person
	:	OP ex-parte

 

Per Surjeet Kaur, Presiding Member

1.         The facts of the consumer complaint, in brief, are that the complainant availed the services of the OP by using the mobile application.  The OP, in order to promote sale, had offered discount of Rs.50/- off on 5 rides.  On 29.6.2017, the complainant travelled from his home to Industrial Area and the fare came to Rs.97/- inclusive of taxes, on which he was given discount of Rs.50/- and the final amount paid as consideration was Rs.47/-.  As per the complainant, when he received the invoice from the OP on his registered email, he found that the discount was given after adding taxes to the total amount which was violative of law.  It has been alleged that the act of the OP in charging tax on the discounted price amounts to deficiency in service and unfair trade practice on their part.  Hence, the instant complaint.
2.         OP did not appear despite due service, therefore, vide order dated 8.12.2017, it was proceeded ex-parte.
3.         The complainant led evidence in support of his contentions. 
4.         We have gone through the record and heard the arguments addressed by the complainant in person. 
5.         The sole grouse of the complainant in the present consumer complaint is that out of total payable amount of Rs.97/-, he was given discount of Rs.50/-, but, the OP illegally charged Rs.47/- from him by adding taxes to the total amount, instead of the discounted amount, which is in violation of law.   
6.         A perusal of Annexure C-1, the detailed bill (at page 6-7), reveals that the complainant availed the facility of ride in the taxi/car of the OP for Rs.6.60 kms. and that too just for Rs.47/-.  At page 7 there is detailed summary of the total fare of Rs.97.16. Admittedly, the complainant has been provided discount of Rs.50/- on five rides as per para 3 of the complaint and in the case of present ride, the amount after giving the said discount came to be Rs.41.67. Pertinently, the complainant paid Rs.47/- to the OP after adding taxes on the amount of Rs.41.67.  Though the complainant is claiming that the taxes should have been levied on the discounted amount and not on the total amount, yet, he has failed to place on record any documentary evidence in support of the same. Mere bald allegations of the complainant, sans any documentary proof, cannot be believed as such.  Hence, we do not find any illegality in the act of the OPs in charging tax on the total amount.
7.         In view of the above discussion, we are of the opinion that there is no merit in the present consumer complaint and the same is hereby dismissed, leaving the parties to bear their own costs. 
8.         The certified copies of this order be sent to the parties free of charge. The file be consigned.

	Sd/-	Sd/-
06/02/2018	[Ravinder Singh]	[Surjeet Kaur]
hg	Member	Presiding Member