West Bengal

Purba Midnapur

CC/127/2018

Sandip Sengupta - Complainant(s)

Versus

Thyrocare - Opp.Party(s)

Santanu Chatterjee

26 Apr 2019

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM
PURBA MEDINIPUR
ABASBARI, P.O. TAMLUK, DIST. PURBA MEDINIPUR,PIN. 721636
TELEFAX. 03228270317
 
Complaint Case No. CC/127/2018
( Date of Filing : 11 Apr 2018 )
 
1. Sandip Sengupta
S/O.: Late Tripti Sengupta, Vill.: Abasbari, P.O. & P.S.: Tamluk.
Purba Medinipur
West Bengal
...........Complainant(s)
Versus
1. Thyrocare
D-37/1, TTC MIDC, TURBHE, Navi Mumbai 400703,
Mumbai
2. Thyrocare Lab
Tamluk Branch, Represented By Sri Avisek Mondal, At Dakshinchara Sankarara, (Kasi Biswanath Transport Building), P.O. & P.S.: Tamluk,(Nimtala), W/No.: 15, PIN.: 721636.
Purba Medinipur
West Bengal
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. SWADES RANJAN RAY PRESIDENT
 HON'BLE MRS. Chandrima Chakraborty MEMBER
 
For the Complainant:
For the Opp. Party:
Dated : 26 Apr 2019
Final Order / Judgement

By : SRI SWADES RANJAN RAY, President.

            This is a case for medical negligence.

            Brief  facts of the case is that son of the complainant namely Sambhab Sengupta has been suffering from a problem  of kidney since birth and he is being treated at AMRI Hospital, Mukundapour at Kolkata for a long time and his date of birth is 26.11.2015.  After birth of his son  the child has gone through two major operations. Thereafter during the proposed third operation of his son, which was fixed in the month of April, 2017, doctor advised the complainant for a few tests of blood. On 25.04.2017  the complainant went to Thyrocare, Tamluk Branch for pathological tests  (blood tests) and the OP no. 2 collected blood  from his son  for sample.  Thereafter, the Thyrocare Lab supplied blood report on 26.04.2017 with result of Hepatitis B positive.  On perusing the report, the Doctor of AMRI Hospital postponed the 3rd operation and advised that until and unless  elimination of the hepatitis B  the operation could not be possible. Thereafter the complainant gave blood sample  at AMRI hospital at Kolkata as well as Roy and Trivedy at Calcutta wherein both the pathological Labs supplied the reports “Non Reactive” for HBsAg.  I,e Hepatitis B inactive.   Then the complainant  again tested the blood  of his child in Eco diagnostic and pathology and found  the same result  I,e non-reactive.  Thereafter operation of his son was performed successfully.

            The complainant alleges that due to negligence of duty & unfair trade practice his son’s life was at stake - caused for delay in the third operation.  As a result this case.

            Summons were issued upon both the Ops  The OP no. 2 appeared and contested the case by filing written version denying all the allegations of the complaint. but the OP n 1 did not appear to contest the case, so the case is heard ex parte against the OP No 1.

            It  is stated in the WV that  he is mere blood sample collector and he has no responsibility regarding result of the blood report.

On the basis of the above pleadings of all the parties, the points require discussion are whether the case is maintainable and whether the complainant is entitled to get the reliefs  as prayed for.

Decision with reasons

 

            Both the points are taken up together for consideration for the sake of convenience.

            Both the parties have filed numerous documents in support of their respective contentions. Pursued all the documents.

            We have carefully perused the affidavit of the complainant, the written version of the OPs and all the documents filed by both the parties, written argument filed on behalf of the OP No2  and heard the argument advanced by both the parties Considered.

            The case of the complainant is that due to wrong report supplied by the OP no. 2 life of his son became endangered as doctors of AMRI Mukundapur Hospital refused to perform the third operation of his son., If the doctors of the AMRI Hospital  did not advice  the complainant for a second test at their hospital  life of his child could be more risky and serious.   Being advised by the doctors of AMRI , he tested blood of his child  at AMRI hospital and the result  was Hepatitis B negative.  Thereafter again he tested the blood at Roy and Trivedy , Kolkata and Eko Diagnostic pathology at Kalata and both the result  of blood test was the same” None Reactive’.

          Now the question before us is how the OP no 1 and 2 tested the blood of the patient. Apparently it is not very clear from the written version that all the possible precautionary measures were taken and blood test  has been done very carefully.  Though the OP no. 2 claimed himself a mere  blood sample collector of the OP no. 1 and he has no responsibility  for the result of the test, but at the same time he got a license from the D/-37/1, TTC MIDC TURBHE’Nabi Mumbai, 400703. So the OP no. 2 cannot and should be escaped from his liability as son of the complainant suffered much and his life could be at stake for the wrong  blood report supplied by them.

            I have  carefully compared the blood report given by Thyrocare Lab ( i e the OP nos. 1 &2) with the blood report given by AMRI hospital Mukundapur and Roy and Trivedy  and Eco Diagnostic centre wherein I found that Thyrocare  gave report “Hepatitis B positive “and AMRI  and Roy and Trivedy  and Eko Diagnostic  gave report “Hepatitis B negative”. It is very clear that OP No. 1  and 2 gave wrong report . Hence, it is proved that the OPs  were very negligent and careless in preparation of the blood test report of the son of the complainant and they are liable to pay the penalty.

            Both the points are answered accordingly.

           Hence, it is

O R D E R E D

That CC/127 of 2018 be and the same is allowed on contest  against the OP No2 and ex parte against the OP No. 1.

Both the Ops are directed to pay the complainant Rs. 20,000/-for mental agony, Rs. 25,000/- towards cost of treatment of the son of the complainant and Rs. 5000/- towards litigation cost, totaling  a sum  of Rs. 50,000/- to the extent of 50% each to be paid by each of the OPs within 30 days from the date of this order, in default the complainant will be at liberty to put this order into execution.

Let copy of the judgment be supplied to all the parties free of cost.

 
 
[HON'BLE MR. SWADES RANJAN RAY]
PRESIDENT
 
[HON'BLE MRS. Chandrima Chakraborty]
MEMBER

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