Assam

Kamrup

CC/97/2023

Shri Mukunda Madhab Neog - Complainant(s)

Versus

The Regional P.F. Commissioner, Employees Provident Fund Organisation, Regional Office, Guwah - Opp.Party(s)

20 Oct 2023

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION
KAMRUP,GUWAHATI
 
Complaint Case No. CC/97/2023
( Date of Filing : 30 Sep 2023 )
 
1. Shri Mukunda Madhab Neog
C/O- Abani Kr Sharma, H.No-6, Bye Lane No-2, Parag Kr Das Path, FCI, Bamunimaidam, Guwahati-781021, Kamrup(M), Assam & Permanent address- Vill - Kachikata, P.O & P.S- Bihpuria, Dist-Lakhimpur, Assam,Pin-784161
...........Complainant(s)
Versus
1. The Regional P.F. Commissioner, Employees Provident Fund Organisation, Regional Office, Guwahati
Bhavishyanidhi Bhawan, G.S. Road, Near Bharalu Bridge, Bhangagarh, Assam,Pin-781005
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. JUSTICE Sri Akhtar Fun Ali Bora PRESIDENT
 HON'BLE MRS. Smti.Archana Deka Lahkar MEMBER
 HON'BLE MR. Shri Tutumoni Deva Goswami MEMBER
 
PRESENT:
 
Dated : 20 Oct 2023
Final Order / Judgement

       We have already heard the complainant on the point of admissibility of the complaint . The case has been filed by the complainant against the Regional P. F.Commission, Guwahati.

         It is stated in the complaint petition that the complainant have applied for online P.F. transfer from his previous P. F. Account of M/S News Time , Pratidin to his present P.F. Account.  In claim status the complainant got a massage claim settled on 18.4.2017 , but not a single penny has been transferred to his present account.

        It is further submitted that regarding the complaint , the complainant contacted P.F.Office, Hyderabad, through P.F.Portal , also raised complaint  against   Guwahati P.F. Office  etc.

      It is prayed by the complainant to direct the opp.pary to transfer the due amount of Rs.99,807/- to complainant’s current P.F.account with interest and to pay an amount of Rs.1,00,000/- as compensation .

       We have gone through the definition of consumer under the Consumer Protection Act 2019 and found Consumer means ,

7 (II) Hires  or avails of any service for a consideration   which  has been paid or promised or partly paid and partly promised, or under any system  of deferred payment and includes any beneficiary of such  service other than the person who hires or avails of the services for consideration  paid or promised, or partly paid and partly promised, or under  any system of deferred payment, when such  services are availed  of with the approval of the first mentioned person,

       Our view is that the complainant does not fall under the said definition of consumer. The grievance of the complainant against the opp.party is that the op.party had not transferred the amount of P.F. although the complainant applied for the same before the opp.party . There are specific law or  rules to redress the grievance of the complainant an employee against the  opp.party  . Accordingly , the case is not admitted under section 38 of the consumer Protection act, 2019   .

        Case is not admitted and dismissed .

 

 
 
[HON'BLE MR. JUSTICE Sri Akhtar Fun Ali Bora]
PRESIDENT
 
 
[HON'BLE MRS. Smti.Archana Deka Lahkar]
MEMBER
 
 
[HON'BLE MR. Shri Tutumoni Deva Goswami]
MEMBER
 

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