Date of filing of the case-08.09.2015
Date of order - 26.07.2017.
JUDGMENT.
Sri A.K.Purohit, President.
The case of the complainant is that, he is a consumer of the O.Ps vide consumer No.91100110008 and has taken a 3 phase line to his residential house and is paying the electricity bill regularly as per consumption. In the month of June 2015 the complainant found that he was supplied with a incorrect electricity bill for an amount of Rs 1,01,470/- which is very high than his consumption. To this the complainant reported the same before the authority and in response to the same his meter was tested by the MRT on dated 28.07.2015 and found the same to be OK condition. The complainant alleges that the test report of the MRT cannot be said to be correct unless and until the meter was tested by a standard testing laboratory. Hence the complainant prays for testing of his meter by a standard testing laboratory and for revision of his bill as per consumption.
2. Although the O.Ps have appeared, they did not file their version and since the prescribed period for filing version has been over the case is posted for hearing vide order dated 10.02.2016.
3. Heard the parties. Perused the material available on record. During pendency of the case an exparte interim order was passed by this forum on dated 13.10,2015 for sending the meter to a standard laboratory at the cost of the complainant. But as per the report of the O.P vide its letter No.14(2) dt.3.7.2017 ,the meter was not sent to the laboratory due to non payment of cost by the complainant. Hence the case has been heard on merit.
4. It is seen from the documentary evidence filed by the complainant that, from January 2015 to May 2015 the complainant was issued with the bills amounting to Rs 13,000/- to Rs 27,000/- .It is also seen that, suddenly in the month of June 2015 a bill was issued amounting to Rs 1,01,470/- .This shows there must be some defect in the meter of the complainant. The O.Ps have not produced the MRT report to show the meter is in O.K condition. When the complainant repeatedly raised objection, before the O.Ps. regarding defect in the meter, it is the duty of the O.Ps to raise bill by installing a check meter. But there is no evidence available on record to show that the O.Ps have taken step for correction of the meter. The O.Ps are under obligation to raise bill as per consumption, but the O.Ps have not taken any step on the complaint of the complainant which cannot said to be fair.
5. Under the aforesaid material available on record, it is concluded that, revision of the electricity bill by installing a new meter and taking three months average reading will meet the ends of l justice. The complainant has not produced any evidence to show that, he has sustained any loss on the other hand the meter of the complainant has not been sent to the laboratory due to non payment of fees by the complainant as per the interim order passed by this forum. Hence the complainant is not entitled to cost and compensation. Hence ordered:
ORDER
The O.Ps are directed to replace the defective meter of the complainant with a new one at the cost of the complainant and revise the bill from June 2015 till date as per three months average reading of the new meter. There shall be no order as to cost and compensation.
Accordingly the case is disposed off.
( S.Rath) (G.K.Rath) (A.K.Purohit)
Member. Member President.