Orissa

Rayagada

CC/95/2021

Sri I Raju - Complainant(s)

Versus

The Vice President, Marketing & Sales Whirlpool of India - Opp.Party(s)

Self

10 Aug 2022

ORDER

DISTRICT   CONSUMER DISPUTES  REDRESSAL COMMISSION, RAYAGADA,

AT:  KASTURI NAGAR, Ist.  LANE,   L.I.C. OFFICE     BACK,PO/DIST: RAYAGADA, STATE:  ODISHA, PIN NO.765001,.E-mail- dcdrfrgda@gmail.com

…

 

C.C.CASE  NO.__95_______/2021                                      Date.    20.8.  2022.

 

Dr. Aswini  Kumar  Mohapatra,                                             President

Sri  Satis  Kumar  Panigrahi                                                    Member.

 

Sri  I.Raju, Rohit Colony, 2^nd. Lane,    Po/Dist:Rayagada   (Odisha). 765 001, 

Cell No.          7008927270.                                              …. Complainant..               

Versus.

 Sri Vipul  Sabharwal, Vice President, Marketing and sales, Whirlpool of India Ltd., Plot No.A-4, MIDC, Ranjangaon, Taluka Shirur, Maharastra- 419204 (India)                                                  ….                    Opposite parties.

For the  Complainant:- Self.

For the  O.Ps.:-Sri  Hariram Kedia, Advocate, Cuttack.

 

JUDGEMENT

 

The  crux of the case is that  the above named complainant alleging deficiency in service  against  afore mentioned O.Ps    for   non  replacement of  the  Refrigerator    with a  new one  with in warranty period for which  the complainant  sought for redressal of the grievances raised by the complainant. 

Upon  Notice, the O.Ps    put in their appearance  through their learned counsel Sri Hariram Kedia  and filed  written version in which  they refuting allegation made against them.  The O.Ps    taking one and another pleas in the written version   & sought to dismiss the complaint as it is not maintainable  under the C.P. Act,  The facts which are not specifically admitted may be treated  as denial of the O.P.   Hence the O.Ps prays the commission to dismiss the case against  the O.Ps  to meet the ends of justice.                                                   

   Perused the record, documents, filed  by    the  parties. 

Heard  both the parties.

The learned counsel for the  O.Ps  advanced arguments touching the points both on the facts  as well as on  law.

FINDINGS.

It  is a fact  that  the  complainant  had  purchased  the  Whirpool Refrigerator  WR FP 283D Protton Roy steel knight 20147  on Dt. 28^th. March, 2017 on payment of  consideration  a sum of Rs.29,500/- bearing   invoice No. 46153  DT.28.3.2017. (Copies of the Invoice  is available in the file which is marked as Annexure-1).

That the complainant had purchased the above  set   from the  dealer  of the  company     on payment of consideration  an amount of Rs.29,500/- bearing   invoice No. 46153  DT.28.3.2017 (copies of the   invoice is available   in the file  which is marked as Annexure-I).  On perusal of the record we observed  the complainant  after using  some months for rectification of defects  from  time to time  he  approached the O.Ps  for rectification  of the defects  but till date the O.Ps  have not rectified the  above set.

          During the course of hearing  the   complainant is present  in person before the commission  and submitted a memo  stating that  after filing of the case we have amicably settled   the matter  out of court  and now  he does not want to proceed the case and he wants to withdrawal the petition.

 

             Heard from the complainant. Memo is allowed.

 

             The O.Ps  considering the exigencies   of  the matter with out any basis   in the right time properly settled the disputes  at his end to avoid further litigation by  over looking  all the deficiencies  without contesting the present case  in the sense of humanitarian point of view  by following  the principles of  natural  justice in view of justice as contemplated  the  Modos  Operandi  of the O.Ps   no doubt  worthy of credence.

                This  commission   perused the memo   filed by the complainant .   Memo is allowed.

                Accordingly the present dispute mitigated  and the  case stands disposed  and  the O.Ps wriggled out of  liabilities & the  case closed against  them    as  the  complainant   does not want to  proceed  with  the case further against the O.Ps  .

 

 

Copies of the order be served  on the parties free of cost  as per rule.

Dictated  and corrected by me.   Pronounced on  this   20^th. day of               August,  2022. 

 

Member.                                          President.

 

 

 

 

 

 

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