Orissa

Rayagada

CC/98/2017

A. Harikridshna Rao - Complainant(s)

Versus

the Sub postmaster SPO - Opp.Party(s)

Self

20 Jul 2018

ORDER

DISTRICT   CONSUMER  DISPUTES REDRESSAL    FORUM, RAYAGADA,

STATE:  ODISHA.

C.C. Case  No. 98 / 2017.                                            Date.       20  .     7  . 2018

P R E S E N T .

Dr. Aswini  Kumar Mohapatra,                          President.

Sri  Gadadhara Sahu,                                            Member.

Smt. Padmalaya  Mishra,                                     Member.

 

Sri A.Harikrishna Rao, S/O: A.Bhaskar  Rao,

Sri A.Sanjeeva Ratnam, W/O: Sri A.Harikrishna Rao, Both are resident of At/Po:Narayanapur, Via: K.Singpur, Dist:Rayagada  (Odisha) 765016.                               …. Complainant.

Versus.

1.The  Sub- Post Master,  At/Po:Therubali, Dist: Rayagada,Pin No. 765 018.

2.The  Sub- Post Master,  At/Po: Kalyansingpur, Dist: Rayagada.

3.The Head Post Master, Head post office, Rayagada.

4.The Sr. Superintendent of Post office, Koraput Division, Jeypore, Dist:Koraput.                                                                                                                ……...Opp.Parties

For the Complainant:-Self..

For the O.Ps.  :-  In  person.

.

JUDGMENT

The  curx of the case is that  the above named complainant alleging deficiency in service  against  afore mentioned O.Ps for  non issue of duplicate R.D. pass book inter alia transfer the same pass book from Therubali to Kalyansingpur post office   for which  the complainant  sought for redressal of the grievances raised by the complainant.

On being Noticed to the O.Ps the O.P. No. 4 appeared  in person before the forum  and stated that being the operational head of Koraput postal Division is competent  to file the reply on behalf of all the   O.Ps   inter alia filed   written  version refuting the allegation made against them. The O.Ps taking one and other pleas in the written version   sought to dismiss the complaint as it is not maintainable  under the C.P. Act, 1986. The facts which are not specifically admitted may be treated  as denial of the O.Ps. Hence the O.Ps  prays the forum to dismiss the case against  them  to meet the ends of justice.

The O.Ps appeared and filed their written version.  Heard arguments from the    O.Ps and from the complainant.    Perused the record, documents, written version  filed by the parties. 

This forum  examined the entire material on record  and given  a thoughtful consideration  to the  arguments  advanced  before us by  the  parties & vehemently opposed the complaint touching the points both on the facts  as well as on  law.

                               FINDINGS.

Undisputedly the complainants  Sri A.Hari Krishna Rao and his wife Smt. A. Sanjeeva Ratnam had opened one Joint-B type  Recurring deposit account No.981288. Again there is no dispute the complainants  had  deposited   of denomination  Rs.500/- at Therubali Sub-post  office  on Dt. 31.10.2012.  A loan amounting to Rs.5,000/- was taken by the complainant  during july, 2014 and as on Dt. 16.6.2015 the accrued  balance in the said R.D. account was Rs.14,250/-.  Further there is no dispute  the complainants had applied for transfer  of their R.D. account standing  at Therubali  Sub-post office to Kalyanasinghpur  Sub-post office and also requested for issue of  duplicate passbook in lieu of lot one.

The O.Ps in their written version  para No.1  contended that  the applications tendered by the complainants  was duly endorsed by the Sub-post Master, Therubali S.O. to Rayagada  Head post office for issue of duplicate  pass book and effecting transfer. At that time  Rayagada Head post office  was migrated to Corebanking  Solutions(CBS) and Kalyansinghpur  as not upgraded  to CBS. As such  instant transfer of the RD account to  Kalayansinghpur could not be effected  by the  Postmaster, Rayagada HO due to methodological stringencies & error.

The O.Ps in their written version  para No.2  submitted  that  the O.P. No.4  vide his order dated 19.12.2017 directed the O.P. No.1 to look  into the grievance of the complainant and sanction  was accorded  for effect payment of accrued  sum to the complainants( copies of the  order is in the file which is marked as Annexure-I). Accordingly  an amount  of Rs.17,459/- has been paid to the complainant  on 6.1.2018 by the  S.P.M., Therubali, S.O.  being the maturity value of RD account No. 981288 with admissible interest(copy of the Lr. Dt.6.1.2018 of  O.P. No.1  is in the file marked as Annexure-2.

This forum observed the O.Ps. after receipt of notice from the Forum promptly  have paid Rs.17,459/-  to the complainant  and there is no deficiency in service on the part of the O.Ps.  The present case in hand the complainant is not entitled any compensation from the O.P.

To meet the ends of justice the following order is passed.

ORDER.

Accordingly the case stands disposed off.  There is no order as to cost and compensation.

Dictated and corrected by me.   Pronounced on this         20   ^th.  day  of   July, 2018.

 

Member.                                   Member.                                           President