Orissa

Rayagada

CC/131/2015

Sri Pruthiviraj Padhi - Complainant(s)

Versus

The Sub Post Master, - Opp.Party(s)

Sri R.P Padhi

27 Dec 2016

ORDER

DISTRICT   CONSUMER  DISPUTES REDRESSAL    FORUM, RAYAGADA

....

C.C. Case  No..131/ 2015.

                                                                                               

             P R E S E N T .

            Sri Pradeep Kumar Dash, LL.B,                             President.

            Sri Gadadhara Sahu,B.Sc.                                      Member

 

Sri Pruthiviraj Padhy,S/o Rama Krushna Padhy,Vill: Sirijholi,Po/Ps Gunupur,Dist.Rayagada,Now residing at Boys High School Street,aGunupur,,Dist.Rayagada.

                                                                                                                      ……..Complainant

                                                Versus

  1. Sub Post Master,Gunupur Sub Post Offie,Gunupur,Rayagada,765022.
  2. Deputy ivisional Manager,(Postal Life Insurance) C/o hief Post Master General,Bhubaneswar-751001.
  3. The  Senior Superintendent of Post Offices ,Koraput Division,,  Jeypore, 764001.

 

                                                                                                            ….Opp.Parties

Counsel for the parties:

For the complainant: Sri R.P.Padhy & Associates, Advocate, Gunupur.

For the O.Ps: Self  

                                                            JUDGMENT

The brief facts of the case is that the complainant has made postal life insurance vide Policy No.OR38956US on dt.4.08.1994 whcich wass atured on 31.12.2014 and the complainant has submitted the original pass book, policy bond before the OP 1 on 3.11.14  but the complainant has not received the matured amount  though three months have already been lapsed.The complainant approaching the Ops  time and again  but they have not taken any steps for payment of the mataured amount. The complainant also issued legal notice to the Ops  on 07.03.15  but the OPs did not care to reply to the notice as suh there is a great deficiency in service on the part of the Ops.Hence, prayed to direct the Ops to pay the matured amount with up to date interest and award compensation and cost of litigation to the complainant. Hence, this case.               

                        On being notice the O.Ps appeared and filed their counter. It is submitted by the O.ps that  the complainant is the holder of Postl Life Insurance vide Policy No.WB38956US and the due date of maturity of his Police was 31.12.14 and the complainant submitted his aplication for sanction of mataurity  value of the policy  on 03.11.2014. After receipt of  claim application the OP 1 forwarded the case to the OP3 for necessary ation and the claim  has been sanctioned by the OP3  on dt.07.04.2015  vide sanctioon Memo No. Maturity/KPT-133/OR-38956US for RS.1,19,650/-  and the sam has been paida to the complainant on 21.04.2015. The grivane of the omplainant has been considered within their limits and the delay in sanction of the laim of the complainant was not intentional . Hence prayed to  drop the present case as nothing is to be adjudicated  as the relief claimed by the complainant has been acceded by the Ops.

                         We perused the records, documents, written version  filed by the  parties and  heard arguments from both the parties  .  On perusal of the counter  filed by the O.ps it is revealed that the O.Ps have already paid athe claim of the complainant which was received by the complainant on  21.04.2015 and since the claim has been resolved we do not feel it necessary to go into the depth of the case and disposed of the matter .

                                                                      ORDER

                        The complainant has already received the maturity amount from the Ops, but it was paid after one year .So we found  deficiency in service on the part of the Ops and hence, we award Rs.2,000/- towards compensation and cost of litigation  to be paid by the Ops within 30 days of receipt of this order.

                        Pronounced in  open forum today on this      30th    day of Deember,2016 under      the seal and signature of this forum.

                         A Copy of  this orders  as per the statutory   requirements, be supplied      to the   parties  free of charge.

 

                                    Member                                                                       President

            Documents relied upon:

            By the complainant:

  1. Xerox copy of  Policy Bond
  2. Xerox copy of   pass book
  3. Xerox copy Advocate notice
  4. Xerox copy of postal receipts
  5. Xerox copy of AD form
  6. Xerox copy of Reply letter of OP II

 By the O.Ps :  

  1. Copy of sanction letter

 

                                                                                                               President

 

 

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