Complainant’s case in a nutshell is that the complainant applied new electric meter and the same was sanctioned and accordingly the oP approved the sanction the application and quotation was given. OP gave the quotation for a sum of Rs.855/- which was deposited by the complainant in due time. It was informed by the oP to the complainant that Service connection was not possible due to objection claiming the premises by Ajoy Patra, Asit Patra, Radhakanta Patra, Subrata Patra and Nirmal Patra. The complainant did not get connection in his premises.
Op has contested the case by filing WV denying all material allegations contending that complainant did not submit any supporting title documents for establishment for his ownership in the premises bearing dag 374, Khatian no.650/1, mouza Banamalipur It is also stated by the oP that four persons claimed owners of Dag no.374 . Complainant was unable to settle mutually
. It is also stated that complainant has been also enjoying electricity. It is also stated that the complainant did not specify the place where electric connections is to be applied as per Rules.The complainant failed to resolve anomalies and discrepancy stands in the way of giving connection. Hence, the oP was not in a position to give electric connection. But Op had good intention to give connection for which quotation was given, money was taken by the oP and Op took every step to effect electric connection.
Both sides filed Evidence in chief and some letters i.e. Xerox copy letter, quotation no. money receipt and letter dated 25.2.2015.
POINT FOR DECISION
- Whether the complainant is a consumer ?
- Whether there is any deficiency in service on the part of the oP ?
- Whether the complainant is entitle to get relief as prayed for ?
DECISION WITH REASONS :
Point no.1
The complainant filed application before Op for getting electric connection . Op has taken statutory fees and also given quotation for giving connection. So, complainant is a consumer U/s 2(d)(i) of C.P.Act, 1986.
Point no.2 and 3
In the petition of complaint and in the evidence in chief of the complainant there is no specified place mentioning plot no. and giving any map for installation of the meter. Moreover, no connecting documents of the said property or tax receipt of the said property or any Title deed or any paper of record of possession has been filed before OP and before this Forum also. OP found and faced objection while OP’s men went to the unspecified place faced strong objection from Ajoy Patra, Asit Patra, Radhakanta Patra and Suubrata Patra and Nirmal Patra and the complainant was told by the oP to resolve the dispute amongst them. But there is no whisper in the record that dispute was resolved . So after going through the record no deficiency in service or neglect of duty appears in the conduct of the oP in the record. Thus, the case fails miserably. So after a deliberation over the matter, the case of the complainant fails.
Hence ordered
That the CC No. 124 of 2016 be and the same is dismissed on contest but without cost.
Let a copy of this order be made over to the parties free of cost.
