CONSUMER DISPUTES REDRESSAL FORUM, KOTTAYAM.
Present
Sri. Santhosh Kesavanath P. President
Sri. K.N. Radhakrishnan, Member
CC No.181/11
Wednesday the 30th day of November, 2011
Petitioners : Muraleedharan M.G.
Kurichiyanil Vijaya Bhavan,
Thellakom PO,
Kottayam.
Vs.
Opposite party : Secretary,
K.S.E.B, Thiruvananthapuram.
2) Executive Engineer,
K.S.E.B, Gandhi Nagar,
Medical College,
Kottayam.
3) Asst.Exe.Engineer,
K.S.E.B, Gandhi Nagar,
Medical College, Kottayam.
ORDER
Sri. Santhosh Kesavanath P. President
Case of the petitioner, filed on 19/07/11, is as follows:-
Petitioner is the consumer of the opposite party electricity board and the meter of the petitioner is faulty from 11/5/10 to 08/08/10. Opposite party after replacement of the faulty meter issued an additional bill for Rs.7272/-. Hence the petition.
Opposite party entered appearance and filed version contenting that the meter installed is faulty from 1/2004. Faulty meter was replaced on 8/2008. Disputed bill is issued as succeeding average after the replacement of faulty meter. According to opposite party they are ready to issue fresh bill based on preceding average as per clause 33(2) and (3) of conditions of Supply 2005.
Heard. Opposite party admitted that bill issued to the petitioner is in violation of regulation 33(2) and (3) of conditions of the Supply 2005. Opposite party further stated that they are ready to issue fresh bill in accordance with law. So, we dispose the petition as follows:-
In the result bill dated 1/7/11 for Rs.7272/- is cancelled and opposite party is ordered to issue fresh bill as per the preceding average, before the meter become faulty. Amount if any remitted by the petitioner, during the faulty period, is to be adjusted in the fresh bill, since there is deficiency in service. Petitioner is directed to pay the amount covered under the fresh bill in four equal monthly installments. Petition is disposed accordingly.
Dictated by me transcribed by the Confidential Assistant corrected by me and pronounced in the Open Forum on this the 30th day of November, 2011.
Sri. Santhosh Kesavanath P. President Sd/-
Sri. K.N. Radhakrishnan, Member Sd/-
Appendix
Documents of the petitioner
Ext.A1-Copy of the bill dtd 1/7/11
Documents of the opposite party
Ext.B1-Reading statement
Ext.B2-Copy of the meter reading register
By Order,
Senior Superintendent