Tripura

West Tripura

CC/324/2022

Smt. Ruma Chakraboty (Bhattacharjee) - Complainant(s)

Versus

The Regional Manager, Punjab National Bank - Opp.Party(s)

A.P.Deb, D.B.Paul

27 Jan 2023

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION
WEST TRIPURA :  AGARTALA
 
CASE   NO:   CC- 324  of 2022
 
Smt. Ruma Chakraborty(Bhattacharjee),
W/O- Late Swapan Bhattacharjee,
South Badharghat(Nimbark),
P.O. ONGC, P.S. Amtali, 
West Tripura. ….….......Complainant.
 
-VERSUS-
 
1. The Regional Manager,
Punjab National Bank, 
Durgabari, Agartala,
District- West Tripura-799001.
 
2. The Branch Manager,
Punjab National Bank, 
Badharghat, Agartala,
West Tripura. …................Opposite Parties.
 
    _______PRESENT________
 
 SRI GOURAM DEBNATH
PRESIDENT,
  DISTRICT CONSUMER  
DISPUTES REDRESSAL COMMISSION,
      WEST TRIPURA, AGARTALA. 
 
DR (SMT) BINDU PAL
MEMBER,
  DISTRICT CONSUMER 
DISPUTES REDRESSAL COMMISSION, 
WEST TRIPURA,  AGARTALA.
 
SRI SAMIR  GUPTA
MEMBER,
  DISTRICT CONSUMER  DISPUTES  
REDRESSAL COMMISSION,
WEST TRIPURA,  AGARTALA.
F I N A L    O R D E R
 
 
27.01.2023- Learned Counsel of the complainant is present.
 
Learned Counsel of the O.P. Bank is also present and submits affidavit. 
Perused the complaint and other documents. 
The complainant is pension holder and draws pension from the PNB, Badharghat Branch. In the month of December, 2021 mistakenly pension was credited twice in the account of the complainant. Subsequently, on being detected, the bank requested the complainant not to withdraw the amount from her account. However, pensioner complainant had withdrawn the excess amount also. Therefore, the O.P. bank realized one month pension amount in the month of March, 2022. The complainant prays for one month advance pension which the O.P. bank has not obliged. Therefore, we do not find any deficiency of service on the part of the O.P. bank. Hence, the complaint stands dismissed, however without any cost.
The case stands disposed off. 

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