Sri S.K.Sahoo,President.
The complainant has filed a petition U/s. 12 of C.P.Act, 1986.
2. The case of the complainant is that he had been granted with a driving licence by the opp.party No.1 bearing Driving Licence No. 756 dtd. 23.02.2004 after depositing of requisite fees .The validity of the said licence was from 23.02.2004 to 22.02.2024. The petitioner started driving of his vehicle on the road freely till 11.03.2019. When he approached the R.T.O,Angul to obtain a computerised driving licence in the form of smart card ,he was informed by the opp.party No.1 that his licence has been expired since 05.10.2013 . Without intimation to the complainant the opp.party No.1 has changed the expiry date of the licence from 22.02.2024 to 05.10.2013 . The opp.parties have never informed the complaint about such change of date of validity of driving licence to the complainant. The opp.party No.1 is negligent in his duty and there is deficiency in service of opp.party No.1. On the other hand the opp.party No.1 disclosed that the complainant is to pay Rs.5,000.00 for renewal of his driving licence or obtain a new one. Due to such conduct of the opp.party No.1 the complainant suffered mental agony and harassment. The negligence of opp.party No.1 is wilful one. On 15.04.2019 the complainant had issued a notice to the opp.parties for correction of the expiry date as 22.04.2024 instead of 15.10.2013.No reply of such notice has been received by the complainant. Hence this case.
3. Notices were issued to both the opp.parties by this Forum ( at present Commission) through Regd.post with A.D on 26.06.2019 .The complainant has also filed the tracking report which shows delivery of the regd.post letter to both the opp.parties on 03.07.2019.The opp.party No.2 neither appeared nor contested the case.
4. The written statement of opp.party No.1 is received through post and kept in the case record, which appears from order dtd. 24.07.2019. Since then both the opp.parties remained absent before this Forum. They did not participate in the hearing. No evidence was led by both the parties.
5. The case of opp.party No.1 is that the complainant is not a consumer as per definition Section-2(d) of C.P.Act, 1986. The present complaint is not maintainable before this Forum in view of Motor Vehicle Act as per the decision reported in AIR-1995 SC 1348 . It is a fact that on 23.02.2004 D.L No. 756 was issued in favour of the complaint in paper form. Inadvertently the date of validity of the licence was mentioned as 20.02.2024 instead of 05.10.2013. The said entry was contrary to the provisions of Section-14 of M.V Act, 1988.The date of birth of the complainant is 06.10.1963 and as per MV Act, 1988 the Driving Licence issued to the complainant has to be lapsed on 05.10.2013 i,e on the date of attainment of the 50 years. There is no cause of action to file this case. The complainant can renew his Driving Licence in due process of law by taking recourse of Section-15 of M.V.Act 1988 read with Rule 18 and 32 of CMV Rules,1989 or obtain a fresh driving licence. The complainant is not entitled to any relief/reliefs.
6. The complaint petition filed by the complainant is verified by himself. In the complaint petition the complainant has mentioned that he was granted with DL No. 756 dtd. 23.02.2004 by opp.party No.1 after deposit of required fees. It further transpires from the complaint petition that it was valid from 23.02.2004 to 22.02.2024 .The photo copy of the said D.L of the complainant has been filed and available in the case record. On perusal of page-1,2 & 3 it is clear that licence No. 756 has been issued to the complainant on 23.02.2004 . From page-5 of the D.L it is also clear that the licence was valid from 23.02.2004 to 22.02.2024. It further transpires from the complaint petition that on 11.03.2019 he went to the office of opp.aprty No.1, where he was informed that his licence has been expired on 05.10.2013. The opp.parties have not produced any material before this Forum that before cancellation/correction of expiry date on the licence of the complainant, he has been duly informed. Natual Justice demands that any action taken against a person which is prejudice to his interest should be given an opportunity to defend himself . In the written statement filed by the opp.party No.1 at paragraph- 5, it is clearly admitted that inadvertently the date of validity has been mentioned as 22.02.2024 instead of 05.10.2013. There is no dispute that due to negligence of opp.parties , there is a wrong entry ( as per opp.party No.1) in the Driving Licence of the complainant. A notice has been issued to the opp.party No.1 by the complainant , as it appears from the photo copy of the letter dtd. 15.04.2019. The opp.party No.1 did not feel it proper to reply to the said notice issued by the complainant. However from the materials on record it is clear that the complainant is a consumer and there is deficiency in service on the part of the opp.parties. The complainant has relied on a decision reported in the case of Deputy Regional Transport Vrs. Vijay Dillip Sirsat & another ,disposed of on 30.04.2014 by the Hon’ble State Consumer Disputes Redressal Commission. Section- 3 of C.P.Act,1986 envisages that the provisions of this Act shall be in addition to and not derogation of the provisions of any other law for the time being in force .The complainant has a right to choose the Forum. He has approached this Forum So the present complaint filed by the complainant under Consumer Protection Act, 1986 before this Forum is maintainable. Due to deficiency in service by the opp.parties the complainant was harassed and put to mental agony .
6. Hence order :-.
: O R D E R :
The case be and the same is allowed in part, exparte against both the opp.parties. The opp.parties are jointly and severally liable in this case. The opp.parties are directed to pay compensation of Rs.30,000.00 (Rupees Thirty Thousand) only to the complainant along with litigation cost of Rs. 5,000.00 (Rupees Five Thousand) within a period of one month from the date of receipt of this order, failing which the said amount will carry in interest @ 9% per annum till payment is made.