West Bengal

Jalpaiguri

CC/27/2023

Smt. Seuli Roy Modak - Complainant(s)

Versus

The Proprirator, M/S Smart Link - Opp.Party(s)

Satyaki Basu

23 Sep 2023

ORDER

District Consumer Disputes Redressal Forum,
JALPAIGURI
 
Complaint Case No. CC/27/2023
( Date of Filing : 15 May 2023 )
 
1. Smt. Seuli Roy Modak
R/o Sarada Para Prasannanagar Shikharpur P.O Prasannanagar P.S Belacoba .Pin 735133 Dist- Jalpaiguri
Jalpaiguri
West Bengal
...........Complainant(s)
Versus
1. The Proprirator, M/S Smart Link
Registered Office at Battala . Belacoba . Post. Prasannanagar. P.S. Belacoba .Pin 735133 Dist. Jalpaiguri.
2. Mi Service Centre, Sevoke Road, Siliguri West Bengal (RSI)
Floor Shop No. B, International Market Ground, 16, Sevoke Road Post. Sevoke Road P.S. Bhaktinagar Pin 734001
Jalpaiguri
West Bengal
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. APURBA KUMAR GHOSH PRESIDENT
 HON'BLE MRS. Arundhaty Ray MEMBER
 HON'BLE MR. DEBANGSHU BHATTACHARJEE MEMBER
 
PRESENT:Satyaki Basu, Advocate for the Complainant 1
 
Dated : 23 Sep 2023
Final Order / Judgement

Complainant and O.P. No. 2are present through Ld. Advocate.

O.P. No. 1 is present in person.

The disputes between the parties is amicably settled on the following settlement issues:

  1. O.P. No. 1 and 2 jointly install “Xiaomi  Smart TV A Series 43(108cm)-ELA5121IN, Batch: 46456/C14100012185”  in the premises of the Complainant within seven (07) days from this day and the Complainant will provide the One Time Password (O.T.P) to the O.P. No. 1 and 2 when it will be necessary for installation of the said T.V.
  2. Warranty Period of the above mentioned T.V will start from the date of installation.
  3. Complainant will handed over Rs. 2000/- (Rupees Two Thousand) only to the O.P. No. 1 after installation of the new T.V. as per the bill being ref  no. 5538 dated 11.09.2023.
  4. Complainant will also hand over the 24 inch T.V given by the O.P. No. 1 which presently in working condition in the premises of the Complainant. 

 

Both parties are settling the dispute amicably by signing the order.

Let a copy of this order to be handed over to both the parties.

 
 
[HON'BLE MR. APURBA KUMAR GHOSH]
PRESIDENT
 
 
[HON'BLE MRS. Arundhaty Ray]
MEMBER
 
 
[HON'BLE MR. DEBANGSHU BHATTACHARJEE]
MEMBER
 

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