DISTRICT CONSUMER DISPUTES REDRESSAL FORUM PALAKKAD
Dated this the 19th day of March 2011
Present : Smt.Seena H, President
: Smt. Preetha.G. Nair, Member
: Smt. Bhanumathi.A.K, Member Date of filing: 06/01/2011
(C.C.No.04/2011)
1. Aswathy N, (Minor)
Rep.by (Father) Guardian
Narayanan Kutty
S/o.Parameswaran Nair
Kalluvalappil House
Narayaneeyam,
Kizhakkanchery Post
Palakkad
2. Narayanan Kutty
S/o.Parameswaran Nair
Kalluvalappil House
Narayaneeyam,
Kizhakkanchery Post
Palakkad - Complainants
(By Adv.M.Sugadha Kumar)
V/s
1.The Principal
Prime College of Engineering for
Women, Prime Nagar, Erattayal
Kodumbu Post, Palakkad Taluk
Palakkad – 678 551.
2. Prime College of Engineering for
Women, Prime Nagar, Erattayal
Kodumbu Post, Palakkad Taluk
Palakkad – 678 551.
(Rep.by its Principal) - Opposite parties
O R D E R
By Smt.BHANUMATHI A.K. MEMBER
The Complaint in brief :
The complainant is the minor daughter of 2nd complainant. 1st Complainant is a student. 2nd complainant is an employee of State Bank of Travancore and now working as Assistant Manager of Nenmmara Branch,Palakkad District. On 20/5/2010 2nd complainant approached the opposite parties to get an admission for his daughter, 1st complainant for the course of Electronic and Electrical Engineering and in this connection the 2nd complainant had paid a sum of Rs.300/- towards application form and Rs.25,000/- towards advance tuition fee for his daughter. At the time of taking admission the 2nd complainant was working at State Bank of Travancore, Puthur Branch, Palakkad. But immediately after taking the admission and making the above said payment the 2nd complainant has transferred to Zonal Office, Calicut and due to that he was unable to continue the course of the 1st complainant herein as he has to shift his residence to Kozhikkode with his family and to continue the education of his daughter there.
Immediately the 2nd complainant convinced the opposite parties about the situation and the opposite parties promised to pay back the advance tuition fee of Rs.25,000/-, for which the opposite parties sought one week time. As the complainant were in hurry to shift their residence to Calicut, as per the instructions of the opposite parties the 2nd complainant had executed an authorization letter dated 4/7/2010, authorizing his brother to get back the amount from the opposite parties for and on behalf of the complainants and a copy of the same was given to the opposite parties. But inspite of repeated demands the opposite parties did not pay the amount. The complainant says that the amount was remitted not as tuition fee, but as advance tuition fee where as no tuition was taken to the 1st complainant as before starting the classes the 2nd complainant was transferred to Calicut and he shifted with his family with immediate effect. The 1st complainant not attended the classes or not studied in the institution of the opposite parties even for a day. Stating all these facts the complainant sent letter including lawyer notice to the 1st opposite party. Even after receiving the same there has been no response from the opposite party. Due to the act of opposite parties the complainant was not able to join her studies in Calicut. So the complainant seeking an order directing the opposite parties to pay back the amount of Rs.25,000/- as received by the opposite parties as advance tuition fees with the complainant with interest at the rate of 12% per annum from 20/5/2010 and Rs.25,000/- as compensation for mental agony and cost of the proceedings.
Opposite parties are set exparte. Complainant filed proof affidavit and Ext.A1 to A5 series are marked.
Now the issues to be considered are
1.Whether there is any deficiency in service on the part of the opposite
party ?
2.If so, what is the relief and cost complainant is entitled to ?
Issue 1 & 2
The 1st complainant is the minor daughter of 2nd complainant. 1st complainant is a student and 2nd complainant is an employee of State Bank of Travancore, working as an Assistant Manager at Nenmmara Branch, Palakkad District. On 20/5/2010 the 2nd complainant took an admission for his daughter, the 1st complainant for the course of Electronic and Electrical Engineering in the opposite parties institution. An amount of Rs,25,000/- was paid on the same day as advance tuition fee. Immediately after taking admission he was transferred to Calicut and he has to shift his residence to Calicut with family. So the 1st complainant was unable to join and continue her course in the opposite party’s institution. The same was informed to the opposite party by the complainant and opposite party agreed to return the money within a week. The 2nd complainant authorized his brother to receive the money from the opposite parties. But opposite parties did not pay back the money as promised. It is evident from the Ext.A2 documents, the complainant had paid an amount of Rs.25,000/- as advance tuition fee. As the money was paid as advance tuition fee and the complainant has not studied in the institution of the opposite parties even for a day, the opposite parties are bound to pay back the amount. As the opposite parties are set exparte the contentions of the complainant stands unchallenged.
From the above discussions we are of the view that the act of opposite parties amounts to deficiency of service on their part.
In the result the complaint is allowed. The opposite parties are jointly and severally directed to pay back an amount of Rs.25,000/- which is received as advance tuition fee to the complainant and an amount of Rs.5,000/- as compensation for mental agony and Rs.1,000/- allowed as cost of the proceedings.
The order shall be complied within one month from the date of receipt of order, failing which the complainant is entitled for 9% interest for the whole amount from the date of order till realisation.
Pronounced in the open court on this the 19th day of March 2011.
Sd/-
Seena H
President
Sd/-
Preetha G Nair
Member
Sd/-
Bhanumathi.A.K.
Member
APPENDIX
Exhibits marked on the side of the complainant
Ext.A1 – Original Receipt No.364 issued to the 1st complainant by opposite
parties
Ext.A2 – Original Receipt No.365 issued to the 1st complainant by opposite
parties
Ext.A3 – Copy of letter issued by complainant to opposite parties
Ext.A4 – Copy of letter issued by complainant to opposite parties
Ext.A5 series – Copy of lawyer notice to opposite parties dt.20/12/10.
Exhibits marked on the side of the opposite parties
Nil
Cost
Rs.1,000/- allowed as cost of the proceedings.