DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRUR
Complaint No. 418
Instituted on: 04.10.2018
Decided on: 29.03.2019
Krishna Devi wife of Om Parkash daughter of Umrao Singh Saini, resident of B-10/374, Prem Basti, Sangrur.
…. Complainant.
Versus
The National Co-Op Nat Credit Society Limited,SCO No.46-47, Sector 9-D, Near Matka Chowk, Madhya Marg, Chandigarh through its President.
….Opposite party
FOR THE COMPLAINANT: Shri Amit Aggarwal, Advocate
FOR OPP. PARTY : Exparte.
Quorum
Vinod Kumar Gulati, Presiding Member
Manisha, Member
ORDER:
Vinod Kumar Gulati, Presiding Member:
1. Smt. Krishna Devi, complainant (referred to as complainant in short) has preferred the present complaint against the opposite party (referred to as OP in short) on the ground that on the request of OP, the complainant availed the services of the Op by investing an amount of Rs.55,000/- in the shape of FDR with the OP at Sangrur vide receipt number 01206 dated 20.10.2014 and on maturity i.e. on 17.01.2018 the OP was to pay to the complainant an amount of Rs.82,500/-. Further case of the complainant is that the complainant handed over the original documents for payment to the OP on 6.7.2018, but the OP failed to pay the due amount on maturity. Though the complainant approached the OP at its office at Chandigarh, but the OP put off the matter on one pretext or the other. Thus, alleging deficiency in service on the part of OP, the complainant has prayed that the OP be directed to release the maturity amount of Rs.82,500/- along with interest @ 18% per annum from 17.1.2018 till realization and further claimed compensation and litigation expenses.
2. Record shows that the OP did not appear despite service, as such, the OP was proceeded against exparte.
3. The complainant has tendered document Ex.C-1 and closed evidence.
4. We have very carefully perused the pleadings, evidence produced on the file and heard the arguments of the learned counsel for the complainant. No written arguments have been produced by the complainant.
5. From the perusal of documents placed on the file and after hearing the arguments of the learned counsel for the complainant, we find that the complainant had invested an amount of Rs.55,000/- with the OP and in turn the OP issued the deposit confirmation receipt Ex.C-1, whereby it has been stated that the OP is liable to pay to the complainant an amount of Rs.82,500/- on maturity i.e. on 17.1.2018, but the case of the complainant is that the OP failed to pay the amount of Rs.82,500/- on maturity i.e. 17.1.2018 rather closed the office at Sangrur. The OP has not appeared before this Forum to rebut the case of the complainant rather chose to remain exparte. As such, we feel that since the OP has failed to pay the due maturity amount of Rs.82,500/- to the complainant, which is a clear cut case of deficiency in service on the part of the OP.
6. So, in view of our above discussion, we allow the complaint of the complainant and direct the OP to make the payment of Rs.82,500/- to the complainant along with interest @ 9% per annum from 17.01.2018 till realization. We further order the OP to pay to the complainant a sum of Rs.2000/- on account of compensation and further Rs.1000/- as litigation expenses.
7. This order of ours shall be complied with within 45 days from the receipt of copy of the order. A copy of the order be supplied to the parties free of charge. File be consigned to records in due course.
Pronounced.
March 29, 2019.
(Vinod Kumar Gulati)
Member
(Manisha)
Member
