BEFORE THE DISTRICT FORUM:KURNOOL
Present: Sri.P.V.Nageswara Rao,M.A.,LL.M., President(FAC)
And
Smt. C.Preethi, M.A.LL.B., Lady Member
And
Sri. M.Krishna Reddy, M.Sc.,M.Phil., Male Member
Thursday the 10th day of September, 2009
C.C. 175/07
Between:
Syed Maqbul Basha, S/o.Buranuddin,
R/o.H.No. 30/92-B, Chittari Street, Kurnool. …Complainant
-Vs-
1.The Municipal Commissioner, Municipal Corporation,
Kurnool.
2. The Branch Manager, LIC of India,
River View Colony,Kurnool. …Opposite Parties
This complaint is coming on this day for orders in the presence of Sri.K.Hanumantha Rao, Advocate, for the complainant, and Sri.D.Yella Reddy, Advocate for opposite party No.1 and Sri.I.Anantha Rama Sastry, Advocate for opposite party No. 2 and upon perusing the material papers on record, the Forum made the following.
ORDER
(As per Sri. P.V.Nageswara Rao,President (FAC)
C.C.175/07
1. Complaint filed under section 11 of the Consumer Protection Act 1986.
2. The brief facts of the complaint is as follows:- The complainant who was an employee as lighting Superintendent , Engineering Section , Municipal Corporation , Kurnool opened two LIC polices under salary savings scheme i.,e Jeevan Mitra policy bearing No. 651430547 dated 11-07-2000 for Rs.2,00,000/- as sum assured with monthly installment premium of Rs.1,260/- per month and another Jeevan Anand policy bearing No. 652681498 dated 27-02-2002 for sum assured Rs.1,50,000/- with monthly installment premium of Rs.1,121 /- per month . The opposite party No. 1 was deducting the premiums from the salary of the complainant every month from the date of commencement of the two policies and remitting to opposite party No. 2. The opposite party No. 2 later sent letters about the default in payment of installments . The complainant approached the opposite party No. 2 .But there was no response. Then the complainant brought it to the notice of opposite party No. 1. Further opposite party No. 1 did not respond. On 23-06-2004 the complainant and other employees got issued a notice to opposite party No. 1 regarding the attitude of concerned B4 clerk of opposite party No. 1 who misappropriated the premium amount for his personal affairs. The concerned clerk was not changed by opposite party No. 1. On 10-12-2005 the complainant received two letters form opposite party No. 2 that the two policies were lapsed due to default in payment of installments . The B4 clerk of opposite party No. 1 was responsible for lapse of policies. The complainant made representations to opposite party No. 1 that the policies were lapsed because of non remitting premiums from the salary to opposite party No. 2 . On 14-08-2006 the complainant received a letter from opposite party No. 2 to comply certain requirements to continue the two policies. The copy of said letter was submitted to opposite party No. 1 , but the opposite party No. 1 did not give prope reply and suppressed to furnish the particulars of payment. It was done intentionally by opposite party No. 1 . At last the complainant got issued a notice to opposite party No. 1 on 17-04-2007 and 12-07-2007 and both were served but the defect was not rectified. It was negligence on the part of the opposite party No. 1 . The available funds were not remitted to opposite party No. 2 . The opposite party No. 2 did not communicate to opposite party No. 1 that the premiums were not received . Thereafter the complaint was filed directing the opposite parties to pay compensation of Rs. 1,00,000/- for mental agony and costs and pay the matured policy amount as per the policy terms and conditions.
3. The opposite party No. 1 filed counter admitting that the complainant was an employee and the two policies taken by him under salary savings scheme with monthly premiums. The allegations that the Section B4 clerk of opposite party No. 1 was deducting the monthly premium from the salary of the complainant from the date of commencement of the two policies and remitting to opposite party No. 2 and the opposite party No.1s clerk had not remitted the amount to opposite party No. 2 and inspite of several letters and representations to change the clerk by opposite party No. 1 was denied . It was not correct that the Section B4 clerk mis-appropriated the premium amount for his personal affairs. It was not correct that the two policies were lapsed on account of non remitting the premium to opposite party No.2 .It was not correct the complainant received a letter dated 14-08-2006 and sent a copy to opposite party No. 1. that the opposite party No. 2 requested to comply the requirements to continue the policy. It was not correct that the opposite party No. 1 failed to rectify the defects and was not informed to opposite party No. 2 . It was not correct that the complainant made representations to opposite party No. 1 regarding attitude of the concerned staff. It was not correct that the opposite party No.1 did not use the opportunity given by opposite party No. 2 and remitting the premiums to opposite party No. 2 and failed to furnish the required payment particulars . It was not correct that the complainant issued two notices and the opposite party No.1 did not respond.
4. The complainant was on medical leave for 149 days from 28-12-2002 to 26-04-2003 and half pay leave on 27-04-2003 to 30-04-2003 and from 01-05-2003 to 15-05-2003. During the medical leave period the complainant had not claimed the salary bills .Thus the opposite party No. 1 did not send the premium amount of the two policies to opposite party No. 2 . As no salary was claimed and no premium was deducted. After sanction of the medical leave for 149 days the complainant claimed the salary in the supplementary bills in January 2004 . By mistake the premium amount was not sent because the supplementary bill was paid as arrears of salary in January , 2004. The complainant was kept under suspension from 21-07-2003 . He claimed the salary from 90 days from the date 21-07-2003 to 18-10-2003 and same was sanctioned on 19-10-2003 and was paid in February 2004. Therefore the premiums could not be sent . Because the salary was not paid during the suspension period . He was kept under suspension continuously from 19-10-2003 till that date . He claimed the salary for the period from 19-10-2003 to 29-02-2004 and was paid in March , 2004 and hence the premium was not paid as the salary was not paid in supplementary bills. The premium amount was not sent by mistake . The complainant in his letter dated 04-05-2005 requesting not to send the premium form April 2005 from his salary. Therefore it was stopped for payment of premium to opposite party No. 2. The opposite party No. 2 had not received the premium for the policy No. 651430547 for the months of January 2003 to May 2003 and August 2003 to October 2003 and April 2002. The opposite party No. 2 had not received the premium for another policy No. 652681498 for the months January 2003 to May 2003 and August 2003 to December , 2003 and January 2004 to April 2004 . The lapse of the policy was not due to negligence of the opposite party No.1. There was no deficiency of service on the part of opposite party No.1. Any amount that was not paid by opposite party No. 1 after getting the salary to opposite party No. 2 was in general funds and the complainant could claim the said amount. The complaint was barred by time . Thus, the complaint may be dismissed with costs. The complainant requested the opposite party No. 1 not to deduct any amount from out of his salary for two policies.
5. The written version of the opposite party No. 2 is the opposite party admitted the two policies and premium amount payable by the complainant under salary savings scheme through opposite party No. 1. It was true that the opposite party No. 2 sent several letters to the complainant about default in payment and installments under two policies , but there was no response and hence the policies were lapsed. The first unpaid premium was February 2005 . Subsequently the complainant converted both the policies from salary savings scheme to ordinary mode and got both the policies and surrendered and surrender value was received on 23-09-2006 and 01-09-2006 respectively. It was clear in the status report . He did not disclose that he surrendered the polices. The paid dockets were not available because they were destroyed due to flood water on 22-06-2007. There was no negligence and deficiency on the part of the opposite party No. 2. Thus , the complaint may be dismissed with costs.
6. On the basis of the above pleadings the points for consideration are
(i) Whether there is any negligence or deficiency of service on the part of the opposite parties .
(ii) Whether the complainant is entitled to the relief as prayed for?
(iii) To what relief ?.
7 On behalf of the complainant Ex.A1 to A19 were marked and PW.1 was examined . On behalf of the opposite parties Ex.B1 to B22 were marked.
Both parties filed written arguments.
8.. Point No. 1 & 2: The complainant was working as lighting Superintendent , Engineering Section , Municipal Corporation , Kurnool . It was an admitted fact that the complainant took two policies under salary savings scheme vide Jeevan Mitra policy bearing No. 651430547 dated 11-07-2000 for assured sum of Rs.2,00,000/- with monthly installments premium of Rs.1,260 /- and the second policy namely Jeevan Anand policy bearing No. 652681498 dated 27-02-2002 for sum assured Rs.1,50 ,000/- with monthly installments premium of Rs.1,121/- . The Ex.B1 and B2 was the letter of authorization under the salary saving scheme issued by the complainant to opposite party No. 1 to deduct the monthly premiums from his salaries under two policies . Ex.B3 was the statement of deduction of monthly premium for the months of July , 2002 to September, 2002 and April 2004 to July 2004 for the policy No. 651430547 with monthly premium Rs.1260/- . Ex.B4 was another copy of the statement of payment of another policy No.652681498 with monthly premium of Rs.1,121/- for the months July 2002 to September, 2002 and April 2004 to July 2004. The opposite party No. 2 filed Ex.B5 , Ex.B6, Ex.B7 , Ex.B8 , Ex.B9 , Ex.B10 , Ex.B11 , Ex.B12 , E.xB13, Ex.B14, copies of the employees payment roll of the complainant for the month of January 2003, February , 2003 , March 2003, April 2003 , May 2003 , August, 2003 September 2003 , October 2003 , November, 2003 , December, 2003 respectively . In all these months there was no payment of salary to the complainant by opposite party No. 1 . The reason was the complainant was on medical leave from 28-12-2002 to 26-04-2003 and earned leave and 27-04-2003 to 30-04-2003 and half pay leave on account from 01-05-2003 to 15-05-2003.. He was sanctioned Rs.1238/- towards subsistence allowance for the period 19-10-2003 to 29-02-2004 . The copy of the payment register i.e, Treasury pass book was Ex.B20. The subsistence allowance of the complainant for the period from 21-07-2003 to 18-10-2003 of Rs.3214/- was also paid to the complainant and same was shown in the copy of the treasury pass book under Ex.B19. Similarly the leave salary of the complainant was paid of Rs.1,155/- from 18-12-2002 to 15-05-2003 and was shown in Ex.B18 copy of the treasury pass book.
9. The complainant was kept under suspension as per order in RC 5668 /03 –E1 dated 31-10-2003 by opposite party No. 1 . The copy of the suspension order was Ex.B15. The complainant addressed a letter to opposite party No. 1 not to deduct the monthly premiums for two policies under salary savings scheme and remit it to opposite party No. 2 ,because the premiums would be paid by him separately . The copy of the letter was Ex.B16 dated 03-05-2005 . So from May 2005 onwards there was no salary savings scheme to his two policies . However the opposite party No. 2 under Ex.B17addresed a letter to the opposite party No. 1 that they had not received the premium amount for the two policies for the months of January to May 2003 , August to October 2003 and April 2004 under policy No. 651430547 and for the months of January 2004 and April 2004 and January to May 2003 and August to December 2003 under policy No.652681498 . Therefore the complainant was on medical leave for some time and half pay leave on some time and was kept under suspension for certain period and he himself addressed a letter to opposite party No. 1 not to send the monthly premium from out of his salary under the two policies under E.xB16. There was no salary savings scheme mode under the two policies from May 2005 onwards to the complainant . At the time of payment of subsistence allowance or the leave salary ,the opposite party No. 1 had its duty until they received Ex.B16 to deduct the premium from out of his salary . But the opposite party No. 1 admitted their own mistake in not deducting the premiums.
10. The complainant got issued a notice under Ex.A1, Ex.A4 , Ex.A5 to opposite party No. 1 that it had not remitted the premiums towards his policies to opposite party No. 2 and hence the policies were lapsed and thus the opposite party No. 1 was liable . Ex.A2 and A3 were copies of written notices to opposite party No. 2 . He filed Ex.A6, Ex.A7 , Ex.A8 , copy of the status reports issued by opposite party No. 2 regarding the two policies with default months. He filed Ex.A9 , Ex.A10 , two letters for two policies received from opposite party No. 2 for revival of the polices requesting the complainant to remit the premium dues for months of February 2005 to November , 2005 along with interest . Ex.A11 , A12 xerox copies of the letters addressed by the complainant to opposite party No. 1 that the two policies were lapsed and requesting to take necessary action against the staff in the opposite party No. 1 . Ex.A13 was another Xerox copy of the letter addressed by the complainant to opposite party No. 1 . Ex.A14 Ex.A15, A16, A17 , A18 , A19 were Xerox copy of for letters addressed by the complainant to opposite party No. 1.
11. The complainant examined PW.1 , Jr. Assistant in the Establishment Wing in Engineering Section , Municipal Corporation , Kurnool who had stated that the complainant had two polices under salary savings scheme and premiums of Rs.1,260/- , and Rs.1,121/- per month from out of the salary was remitted to the section . From October 2000 to April 2005 the monthly premiums were deducted for Jeevan Mitra policy and from April , 2002 to 2005 the monthly premium for Jeevan Anand policy. The PW.1 admitted that the complainant was kept under suspension since dated 21-07-2003 and deduction were made till he requested to stop the deduction in May , 2005 and therefore there was deduction from the salary from May , 2005. Even though he was kept under suspension the subsistence allowance was paid in February , 2004 under Ex.B19. . The medical leave salary for 149 days was also paid . The subsistence allowance was also paid in March, 2004 for the period from 19-10-2003 to 29-02-2004 under Ex.B20 ..They were drawn under the separate bills. Therefore in these circumstances the opposite party No.1 admitted their own mistake in their counter for non payment under the salary savings scheme to the two policies of the complainant till May 2005. It was also a negligent part of the complainant while drawing the leave salary and subsistence allowance without enquiry about the two premiums under the salary savings scheme . Thus the opposite party No. 2 was not liable because it was its duty to receive the premiums and credit in the account of the complainant. Hence the opposite party No. 2 was not liable . A negligency and deficiency of service was only on the part of the opposite party No. 1. Ex.B21 and Ex.B22 were the status report of two policies filed by opposite party No. 2.
12. In the resul , the complaint is allowed directing the opposite party No. 1 only to pay non remitting salary savings scheme premium amount to the complainant under both policies for the months in due under the two policies within 60 days from the date receipt of this order. The rest of the claim is dismissed.
Dictated to the stenographer, transcribed by her, corrected and pronounced by us in the open bench on this the 10th day of September, 2009.
LADY MEMBER PRESIDENT FAC) MALE MEMBER
APPENDIX OF EVIDENCE
Witnesses Examined
For the complainant : For the opposite parties :Nil
PW.1 Deposition of First Witness for Complainant (S.Mazor Basha) dt. 27-08-2008.
List of exhibits marked for the complainant:-
Ex.A-1 | Notice dt. 17-4-07 of complainant to OP No.1 along with ack. |
Ex A-2 | Office copy of notice dt.13-6-07 of complainant to OP No.2 along with ack. |
Ex A-3 | Office copy of notice dt.12-7-07 of complainant to OP NO.2 along with ack. |
Ex A-4 | Office copy of notice dt.12-7-07 of complainant to Op No.1 along with ack of OP No.1. |
Ex A-5 | Office copy of notice dt.23-6-04 of complainant to OP No.1. |
Ex A-6 | Position report dt.28-8-04 of 652681498. |
Ex A-7 | Xerox copy of letter dt.20-10-04 of OP No.2 to complainant. |
Ex A-8 | Status report of policy No.652681498. |
Ex A-9 | Xerox copy of letter dt.10-12-05 of L.I.C Kadapa to complainant as to policy 651430547. |
Ex A-10 | Xerox copy of letter dt.10-12-05 of LIC Kadapa to complainant as policy NO.652681498. |
Ex A-11 | Office copy of representation dtl.29-3-07 of complainant to OP NO.1 along with ack. |
Ex A-12 | Office copy of representation dtl.16-8-04 of complainant to OP NO.1 along with ack. |
Ex A-13 | Office copy of representation dt.10-1-05 of complainant to OP NO.1. |
Ex A-14 | Office copy of representationDt.5-05-05 of complainant to OP NO.1. |
Ex A-15 | Office copy of representationDt.22-10-05 of complainant to OP NO.1. |
Ex A-16 | Office copy of representation Dt.21-12-05 of complainant to OP.NO.1. |
Ex A-17 | Office copy of representationDt.16-1-06 of complainant to OP NO.1. |
Ex A-18 | Office copy of representation Dt.28-2-06 of complainant to OP NO.1. |
Ex A-19 | Office copy of representation Dt.29-3-07 of complainant to OP NO.1. |
List of exhibits marked for the opposite parties:
Ex B-1 | Letter authorization as to policy NO.651430547. |
Ex B-2 | Letter authorization as to policy NO652681498. |
Ex B-3 | Statement showing the premises deducted for policy NO.651430547 for the month of 7/02 to 9/02 and 4/04 to 7/04. |
Ex B-4 | Statement showing the premises deducted for policy NO.652681498 for the month of 7/02 to 9/02 and 4/04 to 7/04. |
Ex B-5 | Employees Payment Roll for the month of January, 03. |
Ex B-6 | Employees Payment Roll for the month of February, 03. |
Ex B-7 | Employees Payment Roll for the month of March, 03. |
Ex B-8 | Employees Payment Roll for the month of April, 03. |
Ex B-9 | Employees Payment Roll for the month of May, 03. |
Ex B-10 | Employees Payment Roll for the month of August, 03. |
Ex B-11 | Employees Payment Roll for the month of September, 03. |
Ex B-12 | Employees Payment Roll for the month of October, 03. |
Ex B-13 | Employees Payment Roll for the month of November, 03. |
Ex B-14 | Employees Payment Roll for the month of December, 03. |
Ex B-15 | Proceedings of commissioner of Kurnool Municipal corporation, Dt.31-3-2003. |
Ex B-16 | Attested Xerox copy of letter dt. 3-5-03 of complainant. |
Ex B-17 | Letter dt. 8-1-08 of OP2 to Op No.1. |
Ex B-18 | Reconciliation Statement for the month of December, 2003. |
Ex B-19 | Reconciliation Statement transaction for the month February, 2004. |
Ex B-20 | Reconciliation Statement transaction for the month March, 2004. |
Ex B-21 | Status report of Policy NO.651430547. |
Ex B-22 | Status report of Policy NO.652681498. |
LADY MEMBER PRESIDENT (FAC) MALE MEMBER
// Certified free copy communicated under Rule 4 (10) of the
A.P.S.C.D.R.C. Rules, 1987//
Copy to:-
Complainant and Opposite parties
Copy was made ready on :
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