By Smt. Padmini Sudheesh, President The petitioner opened an account (A/c No.018005000291) in the institution of the opposite party in 2003. The institution has quite often and deliberately committed deficiency in its service by not willing to close his account when he wanted it. Though the petitioner had informed the Manager this deficiency, he had not yet taken any step to solve the problem. He submitted the application to close his account in the institution of the opposite party in June 2006. Then he rejected it by putting some unlawful conditions. 2.On 15/11/06 the petitioner submitted the Manager a printed application, which was dated on 31/10/06 regarding to repay his balance amount by closing his account and the extract of the minutes having the regulations of closing accounts in the Bank. He checked the application and the extract and handed over the petitioner a document about it which is a proof still remains in him. When he submitted that application he had a deposit of Rs.16,690.28 in his own account in the Bank. The opposite party has the liability and responsibility to close his account and refund him the amount in his account when he wanted to it. But when he approached the respondent, the respondent insulted and mocked him. Again, when he approached the respondent on 30/4/07, he found a greater reduction in his balance amount. When he asked he was informed that the opposite party was imposing the RCA charges on his balance amount every month. Lawyer notice sent. No reply. Hence this complaint. 3.Respondent is called absent and set exparte. 4.To prove the case the petitioner filed affidavit and 7 documents and are marked as exhibits P1 to P7. 5.According to the petitioner he is entitled to get an amount of Rs.16,690.28 which was there in the account when application is submitted for closing the account. He also prays to stop the account. There is no counter evidence. 6.So the petition is allowed and the respondent is directed to treat the account as closed on June 2006 onwards and also directed to pay Rs.16,690.28 (Rupees Sixteen thousand six hundred ninety and Paise twenty eight only). The petitioner is also entitled for Rs.2,000/- (Rupees Two thousand only) as compensation and Rs.500/- (Rupees Five hundred only) as costs. Time for compliance one month. Dictated to the Confidential Assistant, transcribed by her, corrected by me and pronounced in the open forum this the 4th day of June 2008.
