Per Sri A. Hazarath Rao, President:-
The complainant filed this complaint u/s 12 of the Consumer Protection Act seeking Rs.64,000/- towards compensation; Rs.30,000/- towards damages for mental agony; Rs.130/- towards court fee besides costs.
2. In brief the averments of the complaint are these:
The complainant worked as Professor and Vice Principal in the college of 2nd opposite party. As per the instructions of 2nd opposite party the 1st opposite party used to remit salaries of its employees into their respective accounts. The complainant is having account with the opposite party bearing No.706510025000122. The 1st opposite party on 17-03-12 remitted Rs.64,000/- into the said account of the complainant towards final settlement of salary as per the instructions of 2nd opposite party. The 1st opposite party on 19-03-12 reverted the said amount to the account of 2nd opposite party without his instructions. The opposite parties 1 and 2 gave vague replies when complainant approached them. The complainant gave a notice to the opposite parties on 26-03-12 calling upon them to pay the said amount. The opposite parties kept quite though received notice. The conduct of the 1st opposite party in reverting the amount to the credit of 2nd opposite party amounted to deficiency of service. The instructions given by the 1st opposite party in reverting the amount was illegal and amounted to deficiency of service. The complaint therefore be allowed.
3. The contention of the 1st opposite party in brief is thus:
The dispute probably relates to payment of wages and as such this Forum has no jurisdiction to entertain the dispute. The 2nd opposite party every month used to give a consolidate cheque towards payment of staff salaries along with list of staff details. On 15-03-12 the 1st opposite party received letter from the 2nd opposite party along with two cheques bearing Nos.196840 and 197042 dated 15-03-12 for Rs.23,87,786/- to credit that amount to the accounts of staff as per list. The 1st opposite party on 15-03-12 remitted Rs.64,455/- into complainant’s account. On 19-03-12 the 1st opposite party received letter from the 2nd opposite party stating that the amount payable to the complainant was erroneously included in the list and requested to reverse the amount of Rs.64,455/-. Accordingly the 1st opposite party reversed the said amount and credited the same into the account of 2nd opposite party. The 1st opposite party did not commit any deficiency of service. The complainant if really is entitled for the salary he could have approached the Industrial Tribunal but not this Forum. Action of the 1st opposite party in reversing the amount is as per the Banking practice and is not an unilateral decision. The complainant is not entitled for compensation and interest as he did not incur any loss. Rest of the allegations contra mentioned in the complaint are all false and are invented by him to suit complainant’s case.
4. The contention of the 2nd opposite party in brief is thus:
The complainant worked as Professor in the Department of CSE from 17-01-11 to 24-02-12 in the college of the 2nd opposite party. The 2nd opposite party relieved the complainant from his duties on 24-02-12 at his request. The opposite party paid salary to the complainant till the date of his retirement. The 1st opposite party remitted Rs.64,455/- to the account of the complainant as per the instructions of 2nd opposite party. Subsequently on 19-03-12 the 2nd opposite party sent a letter stating that Rs.64,455/- was erroneously included the name of the complainant in the list of staff salaries and requested 1st opposite party to reverse the said amount to its account. The 2nd opposite party was in fact is not at all due to the complainant by 24-02-12. The complainant filed this complaint to have undue advantage of the said erroneous transaction. The complaint therefore be dismissed.
5. Exs.A-1 to A-6, Exs.B-1 to B-3 and Exs.B-4 to B-9 were marked on behalf of complainant and opposite parties 1 and 2 respectively.
6. Now the points that arose for consideration in this case are:
- Whether the opposite parties committed deficiency of service and if so by whom?
- Whether the complainant is entitled to compensation claimed?
- To what relief?
7. Admitted facts in this case are these:
1. The complainant worked as professor of CSE in the college of OP2 from 17-01-11 to 24-02-12 (Ex.B-8).
2. The complainant sought relievement of his duties from the 2nd opposite party who inturn relieved the complainant on 24-02-12 (Exs.B-4 to B-6).
3. The complainant had no dues to the 2nd opposite party.
4. The 2nd opposite party used to give cheque to the 1st opposite party towards salaries who in turn used to credit them into the respective accounts of staff.
5. The 1st opposite party remitted RS.64,455/- into the account of the complainant as per the list submitted by the
2nd opposite party (Ex.B-1).
6. The 2nd opposite party addressed Ex.B-2 letter on 19-03-12 to reverse the same from SB account of the complainant and credit it to the account of the said college.
7. The complainant approached ombudsman on 30-05-12 and the same was disposed off on 23-08-12 (Ex.B-3).
8. POINT No.1:- The entire dispute revolves whether the reversal of Rs.64,455/- from the complainant’s account to the account of M/s Nalanda Institute of Technology is justifiable. It is not the case of the complainant that the 2nd opposite party has to pay remuneration/salary for the services done by him. Ex.B-2 letter dated 19-03-12 is in between the opposite parties and it has nothing to do with the complainant. Copy of Ex.B-2 was not sent to the complainant. Therefore the complainant has nothing to do with Ex.B-2 letter as rightly contended by him.
9. The 1st opposite party on 16-03-12 remitted Rs.64,455/- to the complainant’s account as seen from Ex.A-2. Likewise in Ex.A-2 the 1st opposite party on 19-03-12 had shown that Rs.64,455/- was withdrawn by the complainant. Ex.A-2 further revealed that the said debited entry of Rs.64,455/- was as per request of the college.
10. It is not the case of the opposite parties that it issued notice to the complainant before reversing the entry on 19-03-12. It is not the case of the 2nd opposite party also that it issued notice to the complainant that Rs.64,455/- was wrongly included in the list sent to the 1st opposite party.
11. It is not the dispute of wages between the 2nd opposite party and the complainant as contended by the 1st opposite party. Therefore the said contention is devoid of merit. The 2nd opposite party is not at all necessary to decide the dispute herein. The 2nd opposite party can recover Rs.64,455/- from the complainant under the provisions of Contract Act if felt that complainant had unjust enrichment.
12. The deficiency of service is committed by the 1st opposite party alone in reversing the amount from the complainant’s account without his knowledge. Therefore the 1st opposite party has to pay the amount to the complainant. The 2nd opposite party in our considered did not commit any deficiency of service. We therefore answer this point against the 1st opposite party.
13. POINT No.2:- The complainant claimed Rs.30,000/- as damages towards mental agony. The 1st opposite party under a bonafide impression acted on Ex.B-2 letter of the 2nd opposite party. Under those circumstances, awarding nominal damages of Rs.2,000/- will meet ends of justice. We therefore answer this point accordingly in favour of complainant.
14. POINT No.3:- In view of above findings in the result the complaint is partly allowed as indicated below:
1. The 1st opposite party is directed to pay Rs.64,455/- (Rupees sixty four thousand, four hundred and fifty five only) together with interest (applicable to SB account) from 16-03-12 till payment.
2. The 1st opposite party is directed to pay Rs.2,000/- (Rupees two thousand only) as damages to the complainant.
3. The 1st opposite party is directed to pay Rs.1,000/- (Rupees one thousand only) as costs to the complainant.
4. The claim against 2nd opposite party is dismissed with costs of Rs.1,000/- (Rupees one thousand only) payable by the complainant.
5. The above order shall be complied within a period of six weeks from the date of receipt of the copy of the order.
Typed to my dictation by Junior Steno, corrected by me and pronounced in the open Forum dated this the 28th day of September, 2012.
MEMBER PRESIDENT
APPENDIX OF EVIDENCE
DOCUMENTS MARKED
For Complainant:
Ex.Nos. | DATE | DESCRIPTION OF DOCUM ENTS |
A1 | - | Copy of relieve order of the OP2 |
A2 | - | Copy of payment proceedings of OP2 |
A3 | - | Copy of pass book of OP1 with relevant entries |
A4 | 26-03-12 | Copy of the notice issued to opposite parties 1 and 2 |
A5 | 31-03-12 | Copy of postal receipts |
A6 | 02-04-12 | Postal acknowledgements |
For 1st opposite party:
Ex.Nos. | DATE | DESCRIPTION OF DOCUM ENTS |
B1 | 15-03-12 | Copy of letter addressed by OP2 to OP1 along with list of staff details |
B2 | 19-03-12 | Copy of letter from OP2 to OP1 for reverting the amount |
B3 | 23-08-12 | Copy of order of banking ombudsman |
For 2nd opposite party:
Ex.Nos. | DATE | DESCRIPTION OF DOCUM ENTS |
B4 | 26-01-12 | Resignation letter of the complainant |
B5 | 24-02-12 | Relieving order issued by OP2 |
B6 | 23-02-12 | Copy of letter of complainant to OP2 |
B7 | 23-02-12 | No due certificate |
B8 | 24-02-12 | Service certificate of the complainant issued by OP2 |
B9 | 10-01-11 | Copy of appointment order of the complainant. |
PRESIDENT