Kerala

Kollam

CC/260/2012

Saraswathy, Arattukulathilveedu, Nellimukku, Kollam - Complainant(s)

Versus

The Manager, Sriram Transport Finance Company Ltd, Gangothri Lanmark , Near Iron Bridge, Kollam - Opp.Party(s)

28 Sep 2012

ORDER

 
Complaint Case No. CC/260/2012
 
1. Saraswathy, Arattukulathilveedu, Nellimukku, Kollam
...........Complainant(s)
Versus
1. The Manager, Sriram Transport Finance Company Ltd, Gangothri Lanmark , Near Iron Bridge, Kollam
............Opp.Party(s)
 
BEFORE: 
 HONORABLE MRS. VASANTHAKUMARI G PRESIDENT
 HONORABLE MRS. RAVI SUSHA MEMBER
 
PRESENT:
 
ORDER

IN THE CONSUMER DISPUTES REDRESSAL FORUM, KOLLAM,

DATED THIS THE           21st           DAY OF JUNE,2013

Present: Smt.G.Vasanthakumari, President,

Adv.Ravisusha, Member

 

IA.NO.128/2013

IN

 

CC.NO.260/2012

 

Smt. Saraswathy, D/o Krishnan Kutty,

Arattukulathil  Veedu,

Nellimukku, Kollam

 

(By Adv.Electron.A, Kollam)                    -Complainant

 

 

The Manager,

Sriram Transport Finance Company Ltd,

 Gangothri Landmark,

Near  Iron Bridge, Kollam

 

(By Adv. S.Renjith Kumar, Kollam)

 

                                                         - Opposite party

 

 

ORDER

Smt. G.Vasanthakumari, President.

 

 

     This IA has been put in by the  opposite party praying to hear  the  maintainability to the case as a preliminary issue as early as possible and dismiss the complaint with cost  of the opposite parties  alleging that this complaint  is filed by the complainant for  settlement  of accounts and for other reliefs, that the complaint  is not  maintainable either in law or on facts, and is liable to be dismissed, that  the complainant  is not a  consumer  as defined  u/S 2(d) of the  Consumer Protection Act, that the complainant entered into  an agreement with the opposite party company  for the purchase  of a  vehicle for commercial purpose, that the

                                 (2)

complainant  herself   admitted in Para No.3 of the complaint that the said vehicle was purchased  for the  purpose of using the  same as a Taxi for her husband, so the  complainant cannot claim  the benefit  of consumer Protection Act in order  to redress her  grievance if any , that  this Forum  has no jurisdiction to deal with settlment of accounts, that the complainant availed  a loan  from the opposite party  company for the purchase of vehicle bearing No. KL-02/AF-9161, by executing an agreement in favour of the opposite  party company, that as per the above    

agreement the complainant agreed  to repay the loan amount in monthly installment, but the complainant is irregular in repayment of amount and no timely payment was given  by the complainant  to the  opposite party  company, which is a serious breach of condition of the said agreement, that the opposite party  company directed the complainant  to clear the amount  due to the company, but the complainant was  evading payment  on lame excuses, that  now the opposite party company initiated arbitration proceedings against the complainant  for the recovery of amount due to the company, that the relationship  of the complainant and opposite parties is  governed  by written  contract  entered in between complainant and M/S . Shriram Transport  Finance Co. Ltd, Kollam, that  there are various terms and conditions embodied in the written contract, that the matter in issue is with respect to contractual obligation of both parties.  So this forum has no jurisdiction to deal with contractual obligations of both parties to the contract  and hence the complaint  is liable to be dismissed  on that  ground.

     Complainant has not filed objection eventhough ample opportunities  given.

Heard

     The only point that arises for consideration is:-

                                               (3)

“Whether the IA is  allowable  or not ”

For the purpose of this IA marked Exts P1 & P2 and D1.                           

The point:-

     According to the complainant, she purchased a TATA INDICA VISTA AQUA QJET  by availing financial assistance from the opposite party for the purpose of using  the same as taxi for her husband, that at

the time of purchasing  the  vehicle she had paid Rs.1,50,000/- and as per  repayment schedule list she had to pay  a total sum of Rs. 5,31,551/-, that  she was paying  the monthly instalments  regularly, that there occurred some major mechanical  defects to the  vehicle  and she was not able to remit the instalments  in time, that in June 2012  when she  approached the  op  to remit the  instalments op refused to accept  and  directed  to remit   the entire  amount with interest, that she  requested  to issue statement of accounts but op has not  issued  the same,  that the denial of statement  of accounts is deficiency in service and hence  the complaint to direct the opposite party to produce true and correct statement of accounts  showing the amount paid, rate of interest, penal interest if any charged and to  restrain  the opposite party from repossessing  the vehicle till  the true statement  of account is produced before this Forum ,  to allow compensation of Rs. 50,000/- and to allow the cost of  the complainant.  Ext.D1 is the statement of account  as on 31.08.2012 which shows that a sum of Rs.389717/- is due as on 31.08.2012. She has not  produced even  a scrap of paper  to show  that she   demanded  statement  of accounts  and   op declined  the same.

 

            The contention of the opposite party is two fold.   1st contention  is that the  complainant  is not  a consumer  as defined 

                                                (4)

U/s 2 (d) of the  consumer Protection Act.  The complainant entered into an agreement  with the op  on 22-12-2010 for the  purchase  of the   vehicle for  commercial purpose.  She herself has  admitted in para 3  of the complaint that the above  vehicle was purchased for the purpose of using the same   as a  Taxi for her husband and so the complainant is not a consumer.  2nd  contention is that this  Forum  has no jurisdiction   to deal  with  settlement  of accounts.  Even according to the complainant   she availed  a loan from  the op for the  purchase of the vehicle for the purpose of using the same as a Taxi for her husband.  The loan was availed by executing an agreement in favour of op.  As per  the agreement she has to  repay the loan amount in monthly instalments.  According to op since she defaulted  they initiated arbitration proceedings  and thereafter she filed  this complaint raising false allegations.  It is pertinent to note that  the relationship  between the parties is governed  by a contract  entered   in to  between  them on 22-12-2010 and  she has  defaulted in payment without  fulfilling her contractual  obligation .  For settlement accounts she has to approach civil court  and in any  view of the matter this complaint is not maintainable before  this Forum.

In the result, the IA is  allowed and the  complaint is dismissed  as not  maintainable.

     Dated this the 21st   day of June  2013.

 

 

                        (5)

 

G.Vasanthakumari-Sd/-

Adv.Ravisusha-Sd/-

Forwarded by Order

 

Senior Superintendent

                                     

 

APPENDIX

Exbt.P1- Certificate of Registration

Ext.D1 is the statement of account 

 
 
[HONORABLE MRS. VASANTHAKUMARI G]
PRESIDENT
 
[HONORABLE MRS. RAVI SUSHA]
MEMBER

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