The complainant Sri Gyanesh  has filed this complaint petition against Zonal  Manager,  Zonal Office PNB Aghoriya Bajar Chowk Muzaffarpur, and one another for realization of  Rs.  2786/-  illegally deducted in the QAB Item from the account,  Rs. 20000/- as compensation for  illegal deduction of amount from the account, Rs. 20,000/- as physical and mental harassment and Rs. 5000/-as litigation cost.

 The, brief, facts of the case is that complainant  got opened  a Saving Account Bearing No. 6306000100002163 in his name in the bank of o.p no.-2 on 07-12-2010. The further case is that  during course of transaction he was told by the employees of the bank that he will get interest of  fix deposit exceeding  amount of Rs. 10,000/- in the account under Sweep transfer scheme. He was also told that minimum balance of Rs.1000/- should be maintained in the account. The further case is that the complainant filed a petition to Branch Manager, for Sweep Transfer and the same was accepted by Branch Manager. The further case is that on 29-08-2013, the complainant was told by o.p no.-2 that the facility of sweep transfer is  available only to the account holder who maintain balance exceeding Rs. 45,000/-. Thereafter, the complainant objected the same and he filed a petition before o.p no.-2 to cancel the facilitaty of Sweep transfer from his   account. The further case is that on 30-08-2013, the complainant withdrew amount of Rs. 49,000/- out of Rs. 57,400/-. Thereafter, Rs. 8400/- remained in the account. The further case is that the complainant  requested the bank to update his passbook but he was denied on  some pretext. The further  case is that the o.p no.-2 asked the complainant  to supply his photographs,  thereafter complainant filed the same and thereafter his passbook was updated.   The complainant  become shocked after seeing the  entry in the account and found  that after deduction in QAB only Rs. 489 were remained and as such o.p bank deducted Rs. 2786/- as QAB Fee.

   The complainant has filed the following documents with the complaint petition - photocopy of Pass book  annexure-1, photocopy  of letter dated 16-02-2016 filed by complainant to The Manager PNB Muzaffarpur annexure-2,

On issuance of notices, o.p  appeared before the  forum on 30-06-2016 but they didn’t file their w.s. since                  30-01-2019. So they were debarred from filing w.s. vide order dated 30-01-2019.

The complainant has examined himself on affidavit. On behalf of complainant postal receipt and passbook   account no.- 6306000100002163 have been marked as exhibit 1 & 2.

The main grievance of the complainant is that after filing application on 23-08-2013 to close the facility of sweep transfer,  the bank charged QAB from his account and as such deduction of RS. 2786/- as QAB is illegal.

No oral evidence has been adduced on behalf of complainant on the point in question. The complainant has also not filed the copy of petition dated 28-03-2013, Which was filed in the bank to close Sweep Transfer facility. On perusal of pass book (exhibit-2) it transpires that on 30-08-2013, the complainant  has withdrawn Rs. 49,000/- from his account  and as such the balance in the account was 1530. On the same date Rs. 10,000/- was credited  in the account of complainant  by Sweep  transfer  and so the balance in the account was Rs. 8470/.- Thereafter,  QAB charges were realize from the account of complainant. There is no evidence  on record to show that the complainant had filed the petition to withdraw the facility of Sweep Transfer, so it is not proved that there is any deficiency on part of the o.ps and as such the case of complainant fails.

                    Accordingly, complaint petition is dismissed.