Sri Salla Appala Raju filed a consumer case on 10 Apr 2021 against The Manager, M/s Shanti Enterprises Shanti TVS in the Rayagada Consumer Court. The case no is CC/12/2021 and the judgment uploaded on 30 Jul 2021.
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION,
POST / DIST: Rayagada, STATE: ODISHA, Pin No. 765001.
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C.C.case No. 12 / 2021. Date. 10 . 4. 2021
P R E S E N T .
Sri Gadadhara Sahu, President.
Smt.Padmalaya Mishra,. Member
Sri Salla Appala Raju, S/O: Paldi Talli, At: Primary School, Budra, Balasa road, Dist: Rayagada (Odisha).765 001. …Complainant.
Versus.
Counsel for the parties:
For the complainant: - Self..
.For the O.P :- Sri Sitaram Panda, Advocate, Rayagada.
.
JUDGEMENT
The crux of the case is that the above named complainant alleging deficiency in service against afore mentioned O.Ps for non rectifying the starting problem to the T.V.S Scooty for which the complainant sought for redressal of the grievances raised by the complainant.
Upon Notice, the O.P put in their appearance through their learned counsel Sri Sitaram Panda, and filed written version in which they refuting allegation made against them. The O.Ps taking one and another pleas in the written version sought to dismiss the complaint as it is not maintainable under the C.P. Act. The facts which are not specifically admitted may be treated as denial of the O.P . Hence the O.Ps prays the forum to dismiss the case against them to meet the ends of justice.
Heard from the learned counsels for the O.P. and complainant. Perused the record filed by the parties.
The learned counsel for the O.P advanced arguments vehemently touching the points both on the facts as well as on law.
FINDINGS.
From the records it reveals that and undisputedly the complainant has purchased TVS XL 100 on Dt. 2.9.2020 and the O.P has issued an invoice (copies of the invoice is available in the file which is marked as Annexjure-I). Further undisputedly the complainant has availed free service on Dt. 30.9.2020 and 2.12.2020 respectively.
The main grievance of the complainant is that due to starting problem the complainant has filed this C.C. case before this Dist. Commission. Hence this C.C. case.
The O.Ps in their written version contended that after receipt of the complaint from the complainant the O.Ps have replaced the new battery on Dt.29.1.2021. Further the complainant has taken the above two wheeler from the O.P. on Dt.1.3.2021. Therefore the O.P prays the commission to close the case for the best interest of justice.
We find there is no deficiency in service on the part of the O.P. and immediately has replaced the battery of the two wheeler and the complainant also has taken the two wheeler from the O.P. The O.P is directed to give service to the complainant as per warranty of the above two wheeler.
Accordingly the case is closed. Parties are left to bear their own cost.
Dictated and corrected by me. Pronounced on this 10th. Day of April, 2021.
Member. President.
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