BEFORE THE CONSUMER DISPUTE REDRESSAL FORUM,
BISHNUPUR DISTRICT
Consumer Complaint Case No.1 of 2017
Shri Hanjabam Sanajaoba Sharma,
S/o H. Krishnamohan Sharma ,of Tronglaobi Mayai Leirak,
P.O.& P.S. Moirang.Bishnupur District,Manipur,
…………………………Complainant
…………Verses……….
The Manager,Moirang Sub-Division
Manipur State Power Distribution
Company Limited ,Manipur.
………………….Opposite Party
PRESENT :
Y.Biramani Singh, President
L.Rameshore Singh, Member
S.Sadhana Devi, Member
Counsel fo the Complainant: K.Rajendro,P.Ibomcha,M.Urmila,Akhup
Aimol and Sushinikumar
……….Advocates
Counsel for the opposite Party: NEMO.
Date of Hearing: 1/7/2017
Date of order: 21/7/2017
JUDGEMENT AND ORDER
Dated the 21st July,2017
The complainant Shri Hanjabam Sanajaoba Sharma filed the present complaint case against the opposite party U/S 12 of the Consumer Protection Act 1986 claiming compensation for deficiency of service.
The breif facts leading to this case is that the complainant is a consumer of the Manipur State Power Distribution Company Ltd.Moirang Sub- Division,Manipur.In the month of Septembe,2016 the opposie party dismantled the old lamp pole which was erected just nesr the house of the complainant and replaced by a new lamp pole erected just opposite to the old lamp pole.The complainant requested the opposite party to erect a new lamp pole as usual at the origin spot.
The complainat earns around Rs.3,000/- per month thereby running a computer cum xerox machine at his house. He lost all this income due to de- reliction of duty of the opposite party.
On the other hand the opposite party contesed the caes thereby filing his written statement wherein he contended that as per company policy, all the naked wire and old poles are dismantled and new poles are erected,shifting of serviceable poles are doe whereby necessary.All the consumer service lines are tapped from the newly erected poles. The distance between the house of the complainant and thenewly erected pole is approximately 15 metres only.
The O.P. further contendd that the concerned linestaff visited twice for reconnection of the complainants power line but the consumer was not willing to provide the required service line.As per rules of the company all the consumers have to provide the requied serviceprovide the required service line.
On persual of the documents and allegations made by the both th parties,we are of the opinion that in this present case the question of dispute is only to provide 15 metres of service line.In fact,as per rules of the company every consumer have to provide his requred service line to get the power supply.On the other hand the present complainant have been suffering for a long ime due to isconnection of the power line.
In the result, we hold that the power line of the complainant is to be reconnected within a week from the date of order.
This complaint case is accordingly disposed.
Announced.