Orissa

Rayagada

CC/68/2019

Sri Amjad Alli - Complainant(s)

Versus

The Manager Amazon - Opp.Party(s)

Self

25 Sep 2020

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM

    POST  /  DIST: Rayagada,  STATE:  ODISHA,9.07  Pin No. 765001.

                                                      ******************

C.C.case  No.   68             / 2019.                                    Dt.   25. 9. 2020

P R E S E N T .

Dr. Aswini  Kumar  Mohapatra,                                                                  President

Sri  Gadadhara  Sahu,                                                                                     Member.

Smt.  Padmalaya   Mishra,.                                                                           Member

 

Sri  Amjad  Alli, JITM  Hostel, At: Indira Nagar, 6th. Lane, DIST: Rayagada, State:  Odisha,  PIN No. 765 001.  Cell No.95567-71326,  8847804345.                                                                                                                                               …..Complainant.

Versus.

1.The  Manager, Amazon India, Brigate Gateway, 8th. Floor, 26/1, Dr. Rajkumar Road,  Malleshwaram(W),Bangalore- 560055, Karnataka State, E-mail ID-Amaznindpr@amazon.com.    

2.The Manager, E-Mobiles, Unit No.1, Khewat, Khata No. 373/400 Mustatil No. 31, Village: Taoru,  Tehsil Taoru, Dist: Mewat, On Bilaspur Taoru Road, Mewat, Haryana, 122 105.   

3.The Manager,  Customer Care, 5F, 7th.  Main, Ist.  Block, Koramangala, Bangalore, 560034, State:Karnataka.

4.The Manager, Oppo Mobiles India Pvt. Ltd., A 154- B,  Sector-63, Phase-3, Noida, Utter Pradesh State.              201 306.

5.The Manager, Oppo Mobiles India Pvt. Ltd., F-16, Okhla Industrial Area, Phase-1,New Delhi-110020

6.The Manager, Oppo Mobiles India Pvt. Ltd.,  Plot No.1, Udyog Vihar, Greater Noida,Gautam Budha Nagar, Utterpradesh- 201306.

7.The Manager, Customer Care , Oppo mobiles India Pvt. Ltd., 5th. floor, Tower-B, Building No.8,DLF Cyber city Gurgaon, Haryana- 122002.        

8.The Manager, One plus exclusive  Service Centre, Hira Building, Municipal No. New 213 (Old #5), Ward  No.76, Richmond Town,  Brigade Road, Bangalore- 560001.     …Opposite parties.

 

For the complainant:- Self.

For the O.P. No.1:- Sri J.K.Mohapatra, Advocate, Rayagada(Odisha)

For the O.Ps   2 to 8 :- Self.        

                                                                                JUDGEMENT.

The  crux of the case is that  the above named complainant alleging deficiency in service  against  afore mentioned O.Ps    for  non  replacement of  defective   One plus  mobile set   which  was  found defective during the warranty  period  for which  the complainant  sought for redressal of the grievances raised by the complainant.

Upon  Notice, the O.P No.1  put in their appearance and filed written version through their learned counsel Sri J.K.Mohapatra in which  they refuting allegation made against them.  The O.P No.1  taking one and another pleas in the written version   sought to dismiss the complaint as it is not maintainable  under the C.P. Act, 1986. The facts which are not specifically admitted may be treated  as denial of the O.P No.1. Hence the O.Ps No.1 prays the forum to dismiss the case against  them  to meet the ends of justice

The complainant in person  appeared before the forum  and filed memo stating that he has received  a new  One plus mobile set  from the  O.Ps and does not want to proceed the case further for the best interest of justice.  However in the memo  the complainant submits that the O.Ps till date have not  sent any papers towards  the  replace  new mobile set  and prays the forum direct the O.Ps  to send the papers  to the complainant.

            The O.Ps  considering the exigencies   of  the matter with out any basis   in the right time properly settled the disputes  at his end to avoid further litigation by  over looking  all the deficiencies  without contesting the present case  in the sense of humanitarian point of view  by following  the principles of  natural  justice in view of justice as contemplated  the  Modos  Operandi  of the O.Ps   no doubt  worthy of credence.

            This forum  perused the memo   filed by the complainant  as well as the O.Ps.   Memo is allowed.

            Accordingly the present dispute mitigated  and the  case stands disposed  and  but O.Ps wriggled out of  liabilities & the  case closed against  them    as  the  complainant   does not want to  proceed  with  the case further against the O.Ps  after received  new  mobile set.   Parties are left  to bear their own cost.

Dictated and corrected by me

Pronounced on this      25 th.  Day  of   September, 2020.

               

                 Member.                                                            Member.                                      President

 

 

 

 

 

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