ORDER BY HON’BLE PRESIDENT- MR. P.K. PADHI:
JUDGMENT
Complainant has filed this consumer complaint U/s.12 of C.P. Act, 1986 seeking following reliefs;
“Direct the opposite parties to revise the electric bills and not to disconnect the power supply and pay compensation towards mental agony, litigation expenses and others”.
The brief fact of the case is that, the complainant has as domestic consumer under the opposite parties vide consumer No.04284055 and consuming electric energy by paying the electric dues regularly. In the year 1999 due to super cyclone the house of the complainant was completely damaged and not in a position to live there as a result of which the complainant took his family to his service place and staying in a rented house. After retirement from his service the complainant came to his native village in the year 2009 and constructed his residential building and contacted the opposite party No.1 to restore the electricity to his house and the opposite party No.1 after due verification found that there was outstanding of Rs.3,900/- lying against the complainant. As per direction of the opposite party No.1 the complainant deposited Rs.4,000/- towards the arrear dues so also Rs.75/- towards reconnection fees on 09.10.2009 and opposite parties make power supply to the complainant. When the bill was served to the complainant it is found that there is outstanding of Rs.62,763/- lying against the complainant. In spite of several application made by the complainant to the opposite parties they have not taken any steps for correction rather gave wrong information, as a result of which complainant filed petition before the Hon’ble President, GRF, Paradeep, after due verification of the factual aspects given direction to corrects the bills from 2009 to 2018 and accordingly the Asst. Manager (Commerce) revised the bills but due to his over sight amount of Rs.21,664.80 paisa which is mentioned in the consumer billing ledger in the month of Sept.2016 has not been taken into consideration or not to revised the wrong amount.
The opposite parties filed written version stating as under;
The complainant has not availed power supply after super cyclone and reconnection has given to the complainant in 10/2009. During non supply period, average billing has been made in the data base. As per order of Hon’ble President, GRF, Paradeep on 24.6.2019 all bills from 10/1999 to 09/2018 is revised and implemented on 06/2019 billing cycle. It is not over site of the amount of Rs.21,664.80 paisa on 09/2016 but the penal assessment raised against tampering of meter remain stagnant. It is because the case is under section 126 (3&4) of the Electricity Act, 2003 and the complainant has never come to the assessing officer against the show cause.
Considering the grievance of both parties and notice of disconnection charging an amount of Rs.26,509/- we direct the opposite parties to deduct 30% of the amount and take the rest in 6 monthly installments. With the aforesaid observation and direction consumer complaint id disposed of. No cost.