DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KOZHIKODE

PRESENT: Sri. P.C. PAULACHEN, M.Com, LLB : PRESIDENT

Smt. PRIYA.S, BAL, LLB, MBA (HRM) :  MEMBER

Sri.V. BALAKRISHNAN, M Tech, MBA, LL.B, FIE: MEMBER

Saturday the 24^th day of February 2024

CC.552/2023

Complainants

1.               Mrs. Dhathri. K,

Janaki Nivas,

Chevayur. P. O,

Calicut – 673017

2.               Mrs. Sheena. A. V,

Sudhinam (HO),

Chungam Road,

                        Kolathara.P.O,

Kozhikode – 673655

(By Adv.Sri. Pavithran. K,)

Opposite Parties

1.               The General Manager,

Calicut International Airport karipur,

Calicut Airport .P.O,

Malappuram - 673355

2.               The Manager,

Indigo Airlines,

Calicut International Airport, Karipur,

Malappuram - 673355

3.               Customer Experience,

Inter Globe Aviation Ltd.(Indigo),

Level 3, Tower – C, Global Business Park,

MG Road, Gurugram,

Haryana – 122002

4.               The General Manager,

Chathrapati Shivaji Maharaj International Airport,

Mumbai, C.S.T, Mumbai – 400099

(OP4 By Adv.Sri. Roshan. D. Alexander, Smt. Tina Alex Thomas, Sri. Leo Luckose, Sri. Harimohan, Smt. Shameena. A. K)

ORDER

By Sri. P.C. PAULACHEN  – PRESIDENT.

This is a complaint filed Under Section 35 of the Consumer Protection Act, 2019.

2.   All disputed issues were talked over and settled between the complainant and the opposite parties 2 to 4 in mediation. A mediation agreement duly signed reducing the terms and conditions into writing was executed. We are satisfied that the said settlement in mediation is free and voluntary and also within the legal frame work. Hence the mediation agreement is accepted and recorded.

In the result, CC 552/2023 is allowed in terms of the mediation agreement. Mediation agreement shall form part of the order.

Pronounced in open commission on this, the 24^th day of February 2024.

                                     Sd/-                                                       Sd/-                                                           Sd/-

                            PRESIDENT                                            MEMBER                                                MEMBER

APPENDIX

Nil

                                 Sd/-                                                             Sd/-                                                          Sd/-

                         PRESIDENT                                               MEMBER                                                 MEMBER

True Copy,      

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                                                      Assistant Registrar.