Laxmi Narayana Padhi filed a consumer case on 10 May 2023 against The Executive Engineer Electt. in the Rayagada Consumer Court. The case no is CC/85/2018 and the judgment uploaded on 26 Jul 2023.
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION RAYAGADA, ODISHA.
Date of Institution: 07.06.2018
Date of Final Hearing: 23.03.2023
Date of Pronouncement: 10.05.2023
CONSUMER COMPLAINT NO.85 / 2018
Sri Laxmi Narayana Padhi,
S/O: Rama Krishna Padhi, Brahmin Street,
Post/Dist: Rayagada, 765 001.
(Represented in person) …Complainant
Versus
1.The Executive Engineer, Electrical Division,
TPSODL, Rayagada.
2.The Sub-divisional Officer, Electrical Sub-division,
TPSODL, Rayagada.
(Through self for the O.Ps) …Opposite Parties
Present: 1. Sri Rajendra Kumar Panda, President.
ORDER
Sri Rajendra Kumar Panda, President |
Brief facts of the case:-
Case in hand is the allegation of deficiency in service and unfair trade practice by the O.Ps for non receipt of actual electricity bill in each month bearing Consumer No. 311101210034 due to defective meter which the complainant sought redressal.
On being noticed the O.Ps appeared and filed written version.
Heard from the parties. Perused the record, documents filed by both the parties.
During the course of hearing the complainant was present in person before the commission.
The O.Ps in their written version in para No.5 submitted that the O.Ps are ready to change the Electric new meter and to revise the bill accordingly.
Hence to meet the ends of justice, the following order is passed.
ORDER.
In resultant the complaint petition is hereby allowed in part.
The O.Ps are directed to replace the existing meter of the complainant with a new one defective free Meter within one month from the date of receipt of this order as per rules and regulations made under Electricity Act, 2003 to avoid future disputes and the consumer is also directed to co-operate with the O.Ps in this regard. The O.Ps are ordered to calculate the average consumption of 3(three) months in new Electric meter and accordingly revise the electric bill of the consumer No.311101210034 for the period from Dtd. 01.01.2013 on wards. There is no order as to cost.
Miscellaneous order if any delivered by this commission relating to this case stands vacated.
Pronounced in the open court of this Commission today on this 10th. Day of May, 2023 under the seal & signature of this Commission.
Dictated and corrected by me.
PRESIDENT
A copy of this order be provided to all the parties at free of cost as mandated by the Consumer Protection Act, 2019 or they may download same from the confonet.nic.in to treat the same as if copy of order received from this Commission.
The judgment be uploaded forthwith on the website of the Commission for the perusal of the parties.
File be consigned to the record room along with a copy of this Judgment.
PRESIDENT
PRONOUNCED ON Dated.10.05.2023
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