Kerala

Kollam

CC/108/2010

Dr.R.Resmy,Rithu Chandra,Vikas Nagar 70 B,Pattathanam.PO,Kollam - Complainant(s)

Versus

The Divisional Manager,United Inia Insurance Co Ltd and other - Opp.Party(s)

08 Oct 2012

ORDER

 
Complaint Case No. CC/108/2010
 
1. Dr.R.Resmy,Rithu Chandra,Vikas Nagar 70 B,Pattathanam.PO,Kollam
...........Complainant(s)
Versus
1. The Divisional Manager,United Inia Insurance Co Ltd and other
SKP Building,Beach Road,Kollam
2. The Manager,Grievance Cell,United India Insurance Co Ltd Regional Office
Sharanya,Hospital Road,Ernakulam-682011
............Opp.Party(s)
 
BEFORE: 
 HONORABLE MRS. VASANTHAKUMARI G PRESIDENT
 HONORABLE MR. VIJYAKUMAR. R : Member Member
 HONORABLE MRS. RAVI SUSHA MEMBER
 
PRESENT:
 
ORDER

O R D E R

 

SMT. G. VASANTHAKUMARI, PRESIDENT.

 

            This I.A. has been put in by the opp.parties counsel praying to consider the question regarding the maintainability of the complaint before this forum as a preliminary issues alleging that the complainant in this case was a service provider to this opp.party as a Veterinary Surgeon for the examination and tagging of calves for the purpose of issuing cattle policy under the scheme calf feed subsidy program, that the complainant herself has admitted in para 3 of her  complaint that she had caused to tag 612 calves during the period 2007-2009 and payment is due  from the opp.party towards her tagging fees, that the relief sought by the complainant is for realization of the professional fee alleged to have due to her for the service rendered by her to the opp.party, that the complainant is not a ‘consumer’ of the opp.party under the definition of Consumer Protection Act, that the complainant had not hired any service from the opp.party on consideration for claiming the status of a ‘consumer’ as defined under Section 2 [1] [d] [ii] of the Consumer Protection Act and so the complaint is not maintainable before this forum.

          It is opposed on the ground that the complainant is a consumer who rendered service to the opp.party by tagging  612 calves of the opp.party  during the period 2007-2009, that since the complainant rendered service to the opp.party,   there is consumer relationship  between the parties  and the complaint is maintainable before this forum

The only point that arises for consideration is:

Whether  the IA  is  allowable or not?

The point:

Heard both sides.   Admittedly the complainant in this case was a service provider to the opp.party as a Veterinary Surgeon for the examination and tagging of calves  for the purpose of issuing cattle policy under the Scheme Calf Feed subsidy program.  According to her she had caused to tag 612 calves during the period 2007-2009 and payment is due from the opp.party towards her tagging fees.   Admittedly she had not hired any service from the opp.party on consideration for claiming the status of a ‘Consumer’ as defined under the Consumer Protection Ac.  By rendering service to opp.party she cannot claim that she is a consumer as defined under  the Consumer Protection Act.   There existed no consumer and service provider relationship between the complainant and the opp.party  enabling the complainant to approach this forum by making use of the provisions of the Consumer Protection Act.   From the allegation and counter it appears that there remains some dispute between the parties regarding settlement of account, then, such dispute does not come in the category of ‘Consumer Dispute’ and the complainant was always free and is also still free to file civil suit to redress her grievances

          Hence, the IA is allowed finding that the complaint is not maintainable before this forum.

            Dated this the 8th day of October, 2012.

 

                                                                                   

 
 
[HONORABLE MRS. VASANTHAKUMARI G]
PRESIDENT
 
[HONORABLE MR. VIJYAKUMAR. R : Member]
Member
 
[HONORABLE MRS. RAVI SUSHA]
MEMBER

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