DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PALAKKAD

Dated this the 17^th day of April, 2024.

PRESENT : SRI VINAY MENON .V, PRESIDENT.

        : SMT. VIDYA.A., MEMBER.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    

                        : SRI. KRISHNANKUTTY N .K, MEMBER.  Date of filing: 28.12.2023.    

CC/353/2023

                Chandran.M, S/o.Maruthan,                                                                       - Complainant

“Pournami”, Pazhathara,

Thenkurissi PO,

Palakkad-678 671.

(Party-In-Person)                                                         

                                                                                Vs

                The District Officer,                                                                                       -Opposite Party

K.S.R.T.C, Palakkad Depot,

(By Adv. G.Shaji).

                                              ORDER

BY SRI. KRISHNANKUTTY N .K, MEMBER.

1.       Pleadings of the complainant.   

          The complainant and his wife were travelling from Ernakulam to Palakkad with ordinary (unreserved) ticket in the Ernakulam-Coimbatore Fast Passenger Bus operated by the opposite party.  His grievance is that when he requested for changing the destination from Palakkad to Kuzhalmannam and refund of the excess fare after about five minutes of issuing the ticket the conductor refused to do so.  Another allegation is that when passengers with reservation boarded the bus from other stations, they were asked to vacate the seats and hence, had to travel by another bus from Thrissur to Palakkad.  Hence, this complaint is filed seeking compensation of Rs.520/- towards financial loss apart from legal expenses.

2.      The complaint was admitted and notice was issued to the opposite party.  They entered appearance and filed their version.

3.      The case was referred for mediation held on 23.03.2024 but could not be settled.

4.      As the complainant has been absent throughout the proceedings, since beginning the case was taken for orders based on merits. 

5.      From the continuous absence of the complainant during the proceedings of the case, it can be presumed that the complainant is not interested in persuing the case.

            Therefore, the complaint is dismissed.

Pronounced in open court on this the 17^th day of April, 2024.

                                                                                    Sd/-

                                                                                     VINAY MENON .V,

       PRESIDENT.

Sd/-

                                                                     KRISHNANKUTTY N .K,

                                                                                  MEMBER.

                                                             APPENDIX

          Documents marked from the side of the complainant: Nil

Document marked from the side of Opposite party: Nil

            Witness examined on the side of the complainant: Nil

            Witness examined on the side of the opposite party:  Nil

Court witness: Nil                                     

            Cost : Nil

NB: Parties are directed to take back all extra set of documents submitted in the proceedings in accordance with Regulation 20(5)of the Consumer Protection (Consumer Commission Procedure) Regulations, 2020 failing which they will be weeded out.