Sujata Patnaik filed a consumer case on 21 Dec 2017 against The Controller of Examination Council in the Rayagada Consumer Court. The case no is CC/259/2016 and the judgment uploaded on 28 Dec 2017.
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, RAYAGADA,
STATE: ODISHA.
C.C. Case No. 259 / 2016. Date. 22. 12 . 2017.
P R E S E N T .
Dr. Aswini Kumar Mohapatra, President
Sri GadadharaSahu, Member.
Smt.PadmalayaMishra,. Member
Sujata Patnaik, D/O: Mahesh Kuma Patnaik, Kasturinagar, Ist. Lane, Po/Dist.Rayagada, State: Odisha. …….Complainant
Vrs.
The Controllr of Examinations, Council of Higher Secondary Education, Odisha, Bhubaneswar, C-2, Pragaya Path, Samantpur, Bhubaneswar- 751013. .…..Opp.Parties
Counsel for the parties:
For the complainant: - Self.
For the O.Ps :- Sri S.B. Jena and Sri B.K.Pradhan, Advocates.,
J u d g e m e n t.
The present disputes arises out of the complaint petition filed by the above named complainant alleging deficiency in service against afore mentioned O.Ps for non Re-evaluating & re-addition of ten marks in Mathematics paper accurately and to issuance of the revised mark sheet in +2 Examination for the year 2016 in favour of the complainant.
This forum has consigned notice along with the copy of complaint to the O.P. to appear in person before the forum on Dt.2.12.2016 along with all the required documents in C.C. case No. 259 of 2016 for hearing. Aggrieved to the above show cause letter No. 903 Dt. 1.11.2016 the O.P. preferred W.P© bearing No. 22477 of 2016 before the hon’ble High Court for quashing the proceedings of Consumer case No. 259 of 2016 pending before the District Consumer forum, Rayagada against the O.P. The O.P. appeared before the forum through their learned counsel and submitted the copies of final order Dt.23.12.2016 of Hon’ble High Court W.P© No. 22477 of 2016 before the forum and prays the forum to dismiss the complaint petition for the best interest of justice.
The O.Ps advanced their argument cited the decision of the Madras High Court rendered in the case of A Deemed University represented by its Registrar Dr. Balchandran Vrs The District Consumer Disputes Redressal Forum, Thanjav VR 613002 and others (W.P. (MD) Nos. 13993 / 12, 13994 to 13995 and 15058 of 2012.
Heard from the parties. Perused the record and referring the Hon’ble High court order.
FINDINGS.
On perusal of complaint petition we observed the complaint does not comes under the ambit of Section 2(1)(d) of Consumer Protection Act, 1986 as she is not a consumer and the O.P is no way service provider who provides service for certain consideration. Further examinations fees are not consideration for providing service to the students in the shape of conducting examinations. It is held on Dt. 17.09.1998 in First Appeal No. 804 of 1996 the hon’ble State Commission, Odisha, Cuttack where in observed that a candidate who appears for the examination can not be regarded as a person who hired or availed of service of the University or Board for consideration.
Further in Civil appeal No. 3911 of 2003 ”Bihar School Examination Board Vrs. Suresh Prasad Sinha where in the Hon’ble Supreme Court on Dt.4.9.2009 observed that the Board is not a ‘Service provider’ and a student who takes an examination is not a ‘Consumer’ and further observed that complaint under the C.P. Act. 1986 will not be maintainable against the Board before the forum.
We are not going to the merits of the matter and express no opinion in respect of the same for deciding the points raised by the complainant. It is open to the complainant to take resort to proper court of law for relief claimed by him.
In the resultant the complaint petition is dismissed but without cost.
Dictated and corrected by me.
Pronounced in open forum today on this 22nd. day of December, 2017 under the seal and signature of this forum.
A copy of this order as per the statutory requirements , be forwarded to the parties free of charge.
Presiding Member Presiding Member. President.
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