Orissa

Jajapur

CC/54/2019

Praditpa Kishore Nayak. - Complainant(s)

Versus

The concerned Authority Gati Kintetetsu Express Pvt. Ltd. - Opp.Party(s)

Paresh Kumar Dhal.

20 Nov 2020

ORDER

 IN  THE DISTRICT CONSUMER DISPUTES REDRESSAL Commission, JAJPUR.

                                                        Present:    1.Shri Jiban ballav Das, president

                                                                          2. Shri Pitabas Mohanty, Member

                                                                          3. Miss Smita  Ray, Lady Member

                  

                                             Dated the 20th day of  November,2020.

                                                      C.C.Case No. 54  of 2019.

 

Pradipta kishore Nayak   , S/O Prabodha kumar Nayak    

At. Kamaria , P.O. Mangalpur ,P.S/ Via.Tihidi

Dt.Bhadrak

At present: Indian Air Force Station LEH ,Jammu & Kashmir

Serving as office of the Indian Air Force,Jandk

                                                                                                                              ……....Complainant .                                                                   .                                                                                     (Versus)

 

1. The concerned authority Gati kintetsu Express Pvt.Ltd,F.24,Parim pura

Fruit mandi,Truck terminal Srinagar( J and K).

      2.   The concerned authority Gati kintetsu express Pvt.Ltd,1^st floor ,plot No.29

Survey No.12,Mothaguda,Kandapur,Hyderabad,Telengana,India.

2. The Concerned authority Gati Kintetsu  Express Pvt.Ltd, Plot No.503/ Nakhara,N.H.5

Opp. Lakheswar,filling station ,Bhubaneswar,Dt.Khurda.

3. The Concerned authority,Gati kintetsu Express Pvt.Ltd,

At/P.O.Panikoili,Near N.H.5.Dt.Jajpur

                                                                                                                              ……………..Opp.Parties.                                                                                                                                              

For the Complainant:                             Sri P.K.Dhal, Advocate.

For the Opp.Parties :                               Sri P.K.Dash,Advocate.

                                                                                                     Date of order:    20. 11. 2020.

SHRI  PITABAS MOHANTY,   M E M B E R  .

The petitioner has filed the present dispute  alleging deficiency in service  against the O.Ps.

            The fact as per complaint petition in short is that the petitioner is  serving as an officer of the Indian Air Force at Jammu and Kashmir . The  petitioner  contacted  with the  O.P.no.1 for sending some  house hold items for his old parents from LEH,  Jammu and Kashmir at Jajpur Town Orissa. The O.P.no.1 promised to provide proper service and safe delivery of the petitioner’s house hold item at the destination.  According to the advice of O. P no.1  the petitioner boked his house hold items containing to 20 Kgs  through O.P.no.1 bearing docket No.433542981 on  02.08.2016  from LEH,Jammu and Kashmir to Jajpur Town, Orissa  and the petitioner paid Rs.1,611/-  in cash for said services.  Thereafter the petitioner himself reached in the office of O.P.no.4 on 08.09.2016 and enquired  about his docket no.433542981. The staff of O.P.no.4 approached this  petitioner to take docket no.433543001 but the petitioner refused to take the said docket no.433542001 as the said docket was not the  petitioner’s  docket( house hold items ) . The staff of O.p no.4 further assured the petitioner to provide the docket No.433542981 within a week . The petitioner met the O.P.no.4from time to time for his docket  ,but the O.Ps are taking various plea in various time to  avoid to settle the claim of the petitioner ,for which the petitioner has suffered  both mental agony  as well as financial loss . Thereafter the petitioner has also filed the complaint petition before the O.ps through online . The O.ps finally refused to settle the claim of the petitioner on 03.12.2016. Accordingly finding no other alternative the petitioner  knocked the door of this commission   with the prayer to direct the O.P to  deliver  the docket no.433542981 ( containing house hold  items) of the petitioner immediately along with compensation to pay Rs.4,50,000/- towards deficiency in service as well as to pay  Rs.30,000/- towards cost of house hold item  docket no.433542981  and to provide Rs.19,000/- towards mental and physical agony and legal expenses .  

            After receipt of notices the present dispute ,the o.ps appeared  but fails to file written version nor took  any steps within the specific time fixed by this commission. Hence the O.P has been set exparte vide order dt.17.09.19  by this commission.   

On the date of hearing we heard the argument on the learned advocate for the petitioner. That the O.Ps not  appeared After perusal of the record and documents in  details  it is undisputed fact that the petitioner sent  some house hold item through the O.Ps .   The op received Rs 1611 /-  as delivery charges. He promised to deliver within  6 days.

            On the other hand the O.P  after appearance did not file   any objection or written version  against the complaint of the petition . Hence  there is no scope remained before this commission without accepting the uncontroverted  statement  made  in the complaint petition as per observation  of National commission stated below :

1.2013(1) –CPR-507-N.C

Wherein it is held that :-

            “The written version is not filed after several opportunity , It is presumed that there is no defence on merit  .

             2003( CLT) –vol-96—315 (  C.D case no 37/02) 

“In absence of written version the commission is bound to accept the     uncontroverted  statement of the complaint petition . “

Hence this order:

    The dispute is allowed  exparte. The O.P is directed to deliver the docket no.433542981 containing house hold item  to the petitioner within 7 days after receipt of this order  along with  compensation of Rs10,000/- or value of the docket ( containing  house hold item of  Rs 30,000  plus delivery charges Rs 1611/  total Rs 41,611/- within one month after receipt of this order, failing which the petitioner can take steps as per law , in case of non compliance of order .

This order is pronounced in the open Forum on this the 20TH  day of  November,2020. under my hand and seal of the Commission.