Tripura

West Tripura

CC/103/2015

Shri Subir Das. - Complainant(s)

Versus

The Chief Postmaster Genaral, North East Postal Circle & 1 another. - Opp.Party(s)

Self

29 Mar 2016

ORDER

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUM
WEST TRIPURA : AGARTALA

CASE NO:  CC-   103  of   2015

Subir Das,
S/O- Sri Susil Chandra Das,
Vidyasagar Choumuhani,
P.O- Jogendranagar,
P.S.- Agartala East Police Station,
Agartala, West Tripura.        ..........Complainant.
    
             ___VERSUS___
             
1. The Chief Postmaster General,
North East Postal Circle,
Shillong- 793001, Meghalaya.

2. The Director Postal Services,
Agartala Postal Division,
Agartala- 799 001.
Tripura West.                ..........Opposite parties.
    

      __________PRESENT__________

 SRI A. PAL,
PRESIDENT,
  DISTRICT CONSUMER  DISPUTES REDRESSAL FORUM,
      WEST TRIPURA, AGARTALA. 

SMT. Dr. G. DEBNATH
MEMBER,
  DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, 
  WEST TRIPURA,  AGARTALA.

SHR. B. BHATTACHARYA,
MEMBER,
  DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, 
  WEST TRIPURA,  AGARTALA.

 

C O U N S E L

For the Complainant         : Complainant in person.

For the Opposite Parties        :  Sri Sujit Kumar Banerjee, 
                       Central Govt. Counsel,
                       Sri Sushanta Sekhar Datta,
                       Advocate.                                           
          

        JUDGMENT  DELIVERED  ON:  29.03.2016

J U D G M E N T

        One Sri Subir Das filed this complaint U/S 12 of the Consumer Protection Act alleging deficiency of service by Indian Post. He filed the case against the Chief Post Master General, Director of Postal Services. Petitioner's case was that he purchased KVP for Rs.10,000/- at Arunachal Pradesh. He wanted to transfer it to Agartala and get the amount. Accordingly on his transfer petition the certificate was transferred to Agartala and surrender value was given to it. There was 81 days delay. So, he prayed for compensation of Rs.95,000/-.

O.P. appeared, filed W/S and stated that time taken for checking the original certificate at Arunachal Pradesh. The certificate was taken at Jairampur Sub Post Office. So, his request was sent there. Thereafter in due course the certificate was transferred. 80 days time was taken.

3.        Petitioner did not appear to give any evidence.

4.        O.P. appeared filed the statement on affidavit. We have gone through the evidence given by the O.P. It is found that due step was taken in time for transfer of the certificate from Jairampur, Arunachal Pradesh to Agartala. The certificate was not purchased from any Sub post Office under the Agartala Head Post Office. As per citizen charter the amount is to be disbursed within 30 days if the post office is situated under the Head Post Office. But in this case certificate was purchased under Itanagar, Head Post Office not at Agartala. So, its transferred was not possible within 30 days. It took 81 days. It is not a deficiency of service. Therefore, the petitioner is not entitled to get any compensation. Petitioner did not give any evidence to support any deficiency of service of O.P. We therefore, of the considered view that petitioner is not entitled to get any compensation in this case.
         The case has no merit and stands dismissed. Parties are to bear their own cost. 

                            Announced.

 

SRI A. PAL
PRESIDENT,
DISTRICT CONSUMER  DISPUTES 
REDRESSAL FORUM,
WEST TRIPURA,  AGARTALA.

 

SMT. DR. G. DEBNATH,
MEMBER,
 DISTRICT CONSUMER DISPUTES 
REDRESSAL FORUM,  AGARTALA, 
WEST TRIPURA.    SHRI. B. BHATTACHARYA,
MEMBER,
 DISTRICT CONSUMER DISPUTES 
REDRESSAL FORUM,  AGARTALA,
WEST TRIPURA.