Husen K Bhisti filed a consumer case on 25 Jan 2016 against The Chairman, The Belgavi Liberal Credit Souhard Co-Op. Ltd in the Belgaum Consumer Court. The case no is CC/348/2015 and the judgment uploaded on 03 Feb 2016.
(Order dictated by Shri. B.V.Gudli, President)
: ORDER :
I. The complainants are different in the cases, their grievances, allegations and the facts pleaded are same except the details of the deposits by the respective complainants. In both the cases the O.P. Souhard is same, represented by Chairman and Gr. Manager, Secretary. Hence for convenience both the cases are disposed of by the common order.
II. Since there are 2 cases and same number complainants are there having same addresses and particulars of their deposits being different, for brevity and also for clarity and to avoid confusion, names of the parties of the particular cases.
III. The parties will be referred to as complainant/s, and opponents instead of serial number, as in some cases their numbers are different.
1) The relevant facts of the cases are that the respective complainants have filed the complaints u/s. 12 of the Consumer Protection Act 1986 against the O.Ps. alleging deficiency in banking service of non refund of the fixed deposits/deposit.
2) Notices were issued against Opponents, said notices were served on opponents. Inspite of service of notice O.Ps. remained absent. Hence they have placed exparte.
3) In support of the claim of the complainant, complainants have filed his affidavit by way of evidence and original F.D.Rs. are produced by the complainant.
4) We have heard the arguments and perused the records.
5) Now the point for our consideration is that whether the complainant has proved deficiency in service on the part of the opponents and entitled to the reliefs sought?
6) Our finding on the point is partly in affirmative, for the following reasons.
:: REASONS ::
7) The complainants filed their affidavit by way of evidence and he has stated in his affidavit that for the future maintenance and solve the domestic financial problem in future they were very much interested to invest their saved money in fixed deposits scheme and to get better interest. The complainants have approached the opponents Souhard at Sankeshwar Branch and they explained about their fixed deposit scheme and also promised that at the nick of time, they will immediately release the invested amount with accrued interest and as promised by them without any obstructions. Hence believing their words they have invested the saved money in the said fixed deposits with the opponents at Sankeshwar Branch office as detailed under;
SL. No. | Complaint No. | FDR Nos. | Amounts Deposited | Date of Deposit | Maturity Amount | Date of Maturity |
1 | 2 | 3 | 4 | 5 | 6 | 7 |
1 | 348/2015 | 05816 | 1,70,000 | 21/3/2013 | 1,94,863 | 21/4/2014 |
2 | 349/2015 | 03965 | 1,72,018 | 18/9/2012 | 1,96,244 | 18/10/2013 |
The complainant further stated that after the maturity and to solve the domestic financial problems complainants approached opponents branch At Sankeshwar. The complainants have personally approached to the opponents office and requested for the release of the said fixed deposit matured amount with interest, but the opponents are postponing the same on one or the other reasons.
8) Lastly fed up with the opponents behavior they have issued legal notice through their advocate on 16/3/2015 and 16/3/2015 calling upon the opponents No.1 to 3 for the immediate release of F.D. amount with interest, but they failed to make payment as mentioned above within the stipulated period till today. Thus opponents caused deficiency of service and due to the deficiency on the part of the opponents their financial problems are not solved within time. Hence complainants constrained to file this complaint before this forum.
9) On perusal documents produced by the complainants F.D. Receipts which is are standing in the name of complainants and also produced F.D.Rs. for having deposited amount in the O.P. Souhard. In-spite of maturity the opponents have not paid the maturity amount. O.Ps. fails to pay F.D.Rs. amount after maturity period. The O.Ps. after service of the notice, failed to appear before the forum and failed to pay maturity amount and hence there is deficiency in service on the part of the opponents. On perusal contents of the affidavit and documents produced by the complainant. The complainant has proved deficiency in service.
10) Taking into consideration of the facts, evidence on record and the discussion made here before deficiency in service on the part of the O.Ps. has been proved.
11) Taking in to consideration of various aspects and the decision of Hon’ble Apex Court reported in (2011) SCCR 268 and of the Hon’ble Apex Commission reported in 2013 (2) CPR 574 as well as other subsequent decisions absolutely it is just and necessary to impose cost on daily basis if order remains uncomplied within the period fixed for compliance of the order, so as to have feeling and pinch.
12) Accordingly, following order.
ORDER
The complaints are partly allowed.
The O.Ps. represented by the Chairman and Gr. Manager, Secretary are hereby directed to pay to the complainant/s as ordered below;
SL. No. | Complaint No. | FDR Nos. | Amounts Deposited | Date of Deposit | Maturity Amount | Date of Maturity |
1 | 2 | 3 | 4 | 5 | 6 | 7 |
1 | 348/2015 | 05816 | 1,70,000 | 21/3/2013 | 1,94,863 | 21/4/2014 |
2 | 349/2015 | 03965 | 1,72,018 | 18/9/2012 | 1,96,244 | 18/10/2013 |
The O.Ps. represented by the Chairman and Gr. Manager, Secretary are hereby directed to pay the matured F.D.R/s. amount to the complainant/s as mentioned in column No.6 with future interest at the rate of 8% P.A. from 22/4/2014 and 19/10/2013 respectively till realization of the entire F.D.Rs. amount.
Further, the O.P. represented by the Chairman and Gr. Manager, Secretary are hereby directed to pay a sum of Rs.2,000/- in each complaint, to the complainant/s towards costs of the proceedings.
The order shall be complied within 30 days from the date of the order.
If the order is not complied within stipulated period, O.Ps. are hereby directed to pay a sum of Rs.50/- per day to the complainant from the date of disobedience of order, till the order is complied.
The original order shall be kept in complaint No.348/2015 and the true copy in other clubbed cases.
(Order dictated, corrected and then pronounced in the open Forum on: 25th day of January 2016)
Member Member President.
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