DATE OF FILING                    :     30-12-2013.

DATE OF S/R                            :      24-01-2014.

DATE OF FINAL ORDER      :     06-08-2014.

SMT. MADHABIMAJHI,

W/O Sri Madan Majhi

18/2, Dayaram Naskar Lane,

P.S. Malipanchghora,

Dist - Howrah PIN 711 107.-------------------------------------------------- COMPLAINANT.

-          Versus   -

1.      The CESC Ltd,

Reginoal office Howrah,

433/1, G.T. Road (N)

Howrah - 711 101.

2.      The District Engineer CESC Ltd.,

Regional Office, Howrah of

433/1, G.T. Road, (N)

District – Howrah,

PIN – 711 101.---------------------------------------------OPPOSITE PARTIES.

                                                P    R    E     S    E    N     T

President     :     Shri T.K. Bhattacharya, M.A. LL.B. WBHJS.

Member      :      Shri P.K. Chatterjee.

Member       :     Smt. Jhumki Saha.

                                                 F  I   N   A    L       O   R   D    E     R

1.                  The instant case was  filed by complainant   U/S 12 of the  C.P.  Act, 1986, as

amended against the O.P. nos. 1 & 2   alleging deficiency in service U/S 2( 1 )( g ),  2( 1 )( o ) of the C.P. Act, 1986 wherein the complainant has prayed for passing necessary directives upon the O.P. nos. 1 & 2, CESC Authority  for immediate installation of new meter at the complainant’s premises being no. 18/2, Dayaram Naskar Lane, P.S. Malipanchghora, Dist - Howrah PIN 711 107 and to restrain personnel who will raise any obstruction against such installation.

2.                  The o.p. nos.1 &  2 , CESC Authority stated in their written version that

the complainant paid MASD Bill  of Rs. 1,070/- and that to attempts were made for effecting new electric connection through   meter at the schedule premises of the complainant. In spite of the facts he is residing/ occupied at the places where connection will be effected and   the job could not be completed for forcible and unauthorized objection raised by someone. They have no objection for installing the same if free access is available.

4.         Upon pleadings of both parties two points arose for determination :

i)                    Is there any deficiency in service on the part of the O.Ps. i.e.,CESC Ltd. ?

ii)                  Whether the complainant is  entitled to get any relief as prayed for ? 

DECISION  WITH   REASONS      :

5.         Both the points are  taken up together for active consideration. It is admitted facts that the complainant complied with all necessary technical formalities together with depositing necessary quotational money  to the o.p. nos. 1 & 2, CESC Authority at the schedule premises on demand. It appears that the o.p. nos. 1& 2  being  public utility concern is eager to cater the service to the intending consumer i.e. complainant at his schedule premises. There is no deficiency in service on their part and nor did they commit any unfair trade practice. Their inability to install the meter was due to the objection raised by someone neighbours / local people. But the fact remains is that as  the present situation, the   consumer cannot be deprived from electricity, nor can be  forced to live in darkness when all the formalities including MASD Bill paid by him. The objection raised by another person cannot be sustained at the present situation on some fictitious ground considering   electricity is a need based requirement of  a civilized person.

6.         Considering the above we have our considered opinion that the o.p., CESC Authority  has no latches and negligence in installing the meter in question and that to they are ready to complete the job if free access is available at the proposed premises where quotational money was deposited by the complainant  .

            Therefore, we are of the view that this is a fit case where prayer of the complainant shall be allowed.       

      Points under consideration are accordingly decided.

      Hence,

                                    O     R     D      E      R      E        D

      That the C. C. Case No. 468 of 2013 ( HDF 468 of 2013 )  be  allowed on contest without   costs  against  O.P. nos. 1 & 2, CESC Authority.  

      The O.P. nos. 1 & 2, CESC Authority  be directed to provide new electric connection through separate meter to the complainant at 18/2, Dayaram Naskar Lane, P.S. Malipanchghora, Dist – Howrah, PIN 711 107 where quotation amount was deposited within 30 days from the date of this order. 

      In case of any illegal objection raised by any person, complainant and o.p. nos. 1 & 2, CESC Authority shall approach to the local police station for help.

      No order as to compensation.

      The complainant is at liberty to put the decree into execution after expiry of the appeal period.

      Supply the copies of the order to the parties, as per rule.            

DICTATED  &    CORRECTED

BY   ME.  

  (   P. K. Chatterjee )                                                          (    P. K. Chatterjee)

  Member,  C.D.R.F.,Howrah.