BEFORE THE PRESIDENT DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KANDHAMAL, PHULBANI

C.C. No. 09 OF 2021

Present: Hon’ble :Miss Sudhiralaxmi Patanaik  - President (I/c.).

    Hon’ble :Sri Purnachandra Tripathy    - Member.

Abhimanyu Sahu, aged about 65 years,

S/O: Late Duryadhan Sahu, At- Housing Board Colony.

Qtrs No-    Kendupadar,

PO /PS: Phulbani, Town

Dist: kandhamal, Odisha.                  ……………….Complainant.

Versus-

1.       The Branch Manager,

Sahara Credit Cooperative society Ltd.

Sahara India. Anand Bazar, Phulbani

PO/PS: Phulbani town.

 Dist: Kandhamal.

2.       The Sector Manager

Sahara Credit Cooperative society Ltd.

Sahara India, Anand Bazar, Phulbani

PO/PS: Phulbani town.

 Dist: Kandhamal                    ………….Opposite- Parties

For the Complainant:  Self.

For the Opp. Parties:  Set- Expartee

Date of order: 30^th March 2021

          The case of the Complainant in brief is that he has deposited total Rs. 75,000/- bearing  receipt No -071014072730, 71014072856, and 71014072856 each of Rs 25,000/- respectively  for a term of 72 months under the scheme “Sahara Q Shop” Plan-H and to that effect the OPs issued bonds . After completion of maturity of the above bonds, the complainant submitted the required documents as per the instruction of the OP No- 1, despite of the compliance the Ops neither make any payment or any steps for release of maturity amount to the complainant. On several request of the complainant the OP No- 1 assured for early payment and later refuse to pay the matured amount to the complainant, result of which the present complaint filed alleging unfair trade practice and deficiency in service with a prayer to issue direction to OPs to pay the maturity amount with interest @12% P.A from the date of maturity to till the date of payment. Apart from that the complainant prayed for grant compensation of Rs 50,000/- for mental agony and Rs 10,000/- towards litigation cost.  Accordingly the case of the Complainant admitted and issue notice to the Ops for their appearance and filling of version. The notice duly served upon the OPs, but they did not appear, hence set expartee on dated 16/03/2021.  We have gone through the case record and the documents placed by the complainant, it is well established that the Complainant had deposited Rs. 75,000/- in total  under the Q shop Plan H for a term of 72 months, and on completion of the term the complainant approached the OPs for payment the maturity value of the bonds. The OPs did not take any steps for payment of the maturity amount to the complainant. From the forgoing discussion it seems that there is a gross deficiency in service on the part of the OPs , further the act  of the OPs it is crystal clear the unfair trade practice. Hence order.

O R D E R

          Therefore the case of the complainant is hereby allowed again the O.ps and the O.Ps are liable for deficiency in service towards the Complainant. Hence the O.Ps are directed to refund the maturity amount  as per the bond issued in his favour along with interest @ 9% P.A from the date of maturity to till the date of payment on maturity value ,further it is directed to pay an amount of Rs 10,000/- towards Compensation for mental agony and Rs. 2000/- towards litigation cost to the Complainant within 45 days from the date of order .In the event of non-compliance of this order the awarded amount shall carry @ 12% P.A interest instead  of interest 9% P.A.  Accordingly the C.C is disposed off.

          The pronounced in the open Court on this the 30^th day of March 2021.

          Free copy of this order be supplied to the respective parties.

MEMBER                                                                          PRESIDENT