DIST. CONSUMER DISPUTES REDRESSAL FORUM

NORTH 24 Pgs., BARASAT.

C.C No – 328/2018

Date of Filing                           Filing of Admission                                        Date of Disposal

 16.08.2018                                27.08.2018                                                            04.09.2018

Complainant/s:-                                 Shrila Chakraborty, D/o. Abhijit Chakraborty,

                                                            73/9, Barui Para Lane, Kolkata-700035,

                                                            P.S. Baranagar, Dist- North 24 Parganas.  

     =Vs.=

O.P/s:-                                                 The Branch Manager,

                                                            IDBI Bank, Sinthimore Branch,

                                                            277/2/1, B.T. Road, Sinthi More P.S. Sinthi,

                                                            Kolkata-700050.

 P R E S E N T              :-  Sri. Bankim Chandra Chattopadhyay……………President.

                        :-  Smt.  Silpi Majumder  ………………….………. ……. Member.

Final Order

            The complainant is present. Today is fixed for admission hearing of this complaint. This complaint is filed by the complainant under Section 12 of the C.P. Act, 1986 alleging deficiency in service on behalf of the O.P. On different dates several amounts was deducted from the savings bank account of the complainant. The complainant has filed the statement of account from where it is evident that on different dates hefty amount was deducted from his savings bank account. But surprisingly the complainant did not approach before the police authority and lodge any complaint with the local police station in respect of unauthorized deduction from her savings bank account. After lapse of more than 10 months from the last date of deduction the complainant approach the police authority and filed the G.D. The bank has replied that the deduction has not been made due to default on the part of the bank. For this reason, in our view this complaint cannot be maintainable before this Ld. Forum as behind such deduction there is criminal intend. For adjudication of this complaint elaborate evidence is necessary which is not permissible before this Ld. Forum. The complainant is at liberty to approach before the appropriate Forum/authority/ Court for redressal of her grievance, if not barred otherwise.

Contd/-2

C.C No – 328/2018

                                                                 :: 2 ::

Hence,

                           it is ordered,

                                                 that the consumer complaint being No. 328/2018 is hereby dismissed being not maintainable and without being admitted. There is no order as to cost.  

Let plain copy of this order be given to the parties free of cost as per the CPR, 2005.

  Member                                                                                          President

 Dictated and corrected by