Kerala

Kollam

CC/06/34

Nazeer, Pathappallil Veedu, Valiyakulangara - Complainant(s)

Versus

The Branch Manager,Bajaj Allianz Ins. Co. Ltd, oth - Opp.Party(s)

K.V.Ajaikumar Vazhappally

23 Jan 2013

ORDER

 
Complaint Case No. CC/06/34
 
1. Nazeer, Pathappallil Veedu, Valiyakulangara
S/o. Badharudeen,Oachira.P.O.,Kollam
...........Complainant(s)
Versus
1. The Branch Manager,Bajaj Allianz Ins. Co. Ltd, oth
Sree Dhanya Complex,Opp. Bishop Jerome Nagar,Chinnakkada.P.O.,Kollam
2. The Manager, Bajaj Allianz Insurance Co. Ltd.
T.C.28/2222(s), Anugraha, 2nd Floor, M.G.Road, Pazhavangadi, Thiruvanathapuram
Kollam
Kerala
............Opp.Party(s)
 
BEFORE: 
 HONORABLE MRS. VASANTHAKUMARI G PRESIDENT
 HONORABLE MR. VIJYAKUMAR. R : Member Member
 HONORABLE MRS. RAVI SUSHA MEMBER
 
PRESENT:
 
ORDER

SRI.R. VIJAYAKUMAR, MEMBER.

 

            The complaint is filed Under Section 12 of Consumer Protection Act  seeking order directing the opp.party to pay Rs.1,75,000/- as compensation  for  loss sustained to the complainant’s Maruthi car and Electronic choke kept in the car   due to the fire occurrence and to pay compensation Rs.5000/- along with cost to the complainant.

          The complainant’s case is that the claim application of the complainant related to the  damage sustained  the  Maruthi car  bearing NO.KL.2/N 643 owned by the complainant  due to the fire occurrence was rejected by the opp.parties.   The reason for rejection by the opp.party will not sustain either in law or on facts.

          The opp.parties case is that the claim application is rejected because it is based on an  incident  occurred due to unlawful and illegal act from the part of the complainant.   The fuel used all the time of the accident was  gas against the registration particulars.   The alleged accident and actual loss was not  assessed by the proper and competent person before filing the claim.

          The complainant filed affidavit.  PW.1 examined, Exts. P1 toP4 marked.

From the part of opp.parties DW.1 examined.   Exts. D1 to D5 marked./

Heard both sides.

The points that would arise for consideration are:

1.     Whether there is any deficiency in service from the part of opp.parties.

2.     Compensation and cost.

Points 1 and 2

The case of complainant is that the Maruthi Omni van bearing No. KL.2/N/643 owned by the complainant  met with a fire occurrence while the complainant  was traveling through  Changanasseri.  When the van reached at Perunna, he saw that  fire and smoke  arising from the vehicle..  Suddenly  he rushed out from the car.  The car got fired and damaged totally.   The fire force team came and stopped  fire. The incident was reported to the SI of police Changanasseri.   The Changasseri Police Registered a case as per crime 774/04[fire occurrence]  The complainant had sustained a loss of Rs.1,75,000/-[market value of the Omnivan] and Rs.11,000/-[price of electronic choke]

     The complainant submitted a claim application along with relevant records before the opp.party where he had insured his vehicle and had taken a comprehensive policy for an amount of Rs.1,,69,020/-.  But the claim application was rejected stating that there was a Gas cylinder in side the vehicle.   The reason stated by the opp.party ia  baseless and it will not stand either in law or on facts.   The complainant  used petrol as fuel at the time of incident.   The cause of fire was sparking from the  electronic  equipments.  This reason is   mentioned in the survey report also.   The repudiation of claim caused to severe pain and mental agony to the complainant.   The act of opp.party amounts to deficiency in service from their part.

     The case of opp.parties is that the complainant used gas as the fuel in the car against the permission granted to him by the Registration Authorities.  The complainant installed gas by some  unskilled person  unlawfully.  Necessary precautions were not taken.  It was also confirmed after  investigation  that there was another spare gas cylinder kept inside the car.   The illegal act of the complainant resulted in the fire occurrence.  Hence  the opp.parties are  not liable to compensate the complainant.  The complainant  lodged the claim with out complying the legal formalities .   The incident was not properly assessed by a competent loss  Assessor  and  surveyor.  If the  inspection was conducted by a Surveyor that will defeat his illegal claim.   The complainant had detected  fire at the initial stage but he was unable to take  remedial  step due to  reason that he had  used  Gas as   a fuel .  He also prevented the  public from taking  steps.   The opp.party conducted survey through a competent surveyor.  The survey report specifically stated that the fire occurrence was due to the leakage of gas installed in the car  unlawfully.   As per the Survey report, the claim was repudiated.   The report was prepared after inspection and also after questioning witnesses  including the complainant.  The statement that the fire was caused due to the sparking of electrical equipments is utter false.

     Admittedly the complainant’s vehicle Omni Van bearing No.KL-2N 645 was insured with opp.party for an amount of 169020.  It is also admitted that the said vehicle  was met with a  fire accident and a case was registered as per crime No.774/04, Changanassery Police Station.  It is also admitted that permission granted to the complainant by the Registration authorities  to use petrol as fuel.

     The main contention raised by the opp.party for repudiating the claim application is that the complainant  had used gas as the fuel for

 running the vehicle against the permission granted by the Registration Authorities and against the contract with the opp.parties.   The complainaant’s stand  point is that he has used petrol for running the vehicle at the time of accident.

     The learned counsel for the opp.party argued that the 1st information report of the Crime No.774/04 would prove that   the accident  was occurred due to the leakage of gas  from the Gas cylinder.   The fire report prepared by the Fire service authorities also would confirm that the cause of accident  was due to the leakage of gas cylinder.   The report made by the competent surveyor and loss assessor also specifically confirm that the cause of accident was due to the leakage of gas.  Exts D1 to D3 would prove that the cause of accident was leakage of Gas cylinder.

Regarding this aspect the  learned counsel for the complainant argued that the complainant had used petrol at  that  movement.  In the 1st information statement given by the complainant he had stated that the vehicle can be  run by using petrol and gas as fuel.  But at the same  time he had   categorically stated that at the time of accident he had used petrol as the fuel.   As per the report of Scientific Assistant [Chemistry] of the Forensic Science Laboratory , Police Department, Thiruvananthapuram also stated that inflammable liquids could not be detected in the    objects  sent by the police for chemical analysis.  It is also stated in Ext.P2 report that the possibility of fire due to an electronic  short circuit  cannot be  ruled out .  It is further argued by the learned counsel for the complainant that no where in Ext. D2 report stated that cause of accident was due to leakage of Gas cylinder.  In Ext. D2  claim  the report prepared  by fire station authorities it is stated that the information is only in respect of data furnished to that aspect  not necessarily full and accurate as any matter contained their in which can be determined after due investigation by the appropriate  agency.

We have perused all the reports and documents adduced from both sides.  As argued by the learned by the counsel for the complainant it is stated in the report prepared by scientific Assistant [Chemistry] of the Forensic  Science  Lab, Police Department that inflammable liquids could not  be detected in the MOS 1, 2 and 3 sent by the police for chemical analysis.  It is also stated in Ext.P2 report that the possibility of fire due to an electronic short circuit cannot be  ruled out.  But these documents are not sufficient to prove that the complainant had used  petrol as the fuel  from running the vehicle and had not used gas as the fuel.

     It is stated by the complainant in Ext. D1, FIS that “ ]I 2 aWn-tbm-Sp-IqSn s]cp¶ ssj\n samss_-en-\pw-ap³`mKw tdmUn F¯n-b-t¸mÄ  hm\n-\pf-fn ]pI hcp-¶-Xmbn I­p.  Rm³ tdm-Unsâ  ]Sn-ªm-d-cp-In   hm³ \nÀ¯n  Cd§n Rm³ Xpd-¶p. . hm\n-\p-f-fn Kymkv knen-­À Ccp-¶Xp  Xo I¯p-¶Xpw Xo Bfn ]S-cp-¶Xpw I­p. Further he had stated that “   hm\nsâ ]n¶n 2 Kymkv  knen-­-dp-IÄ  D­m-bn-cp-¶p.

    Even though the complainant had  stated that the vehicle can be drive by using gas  or petrol and at the time of fire occurrence he had used petrol as fuel, in  the above said circumstances this statement is unbelievable.  In Exts. D2 fire report also, the cause of fire occurrence is stated as ‘ leakage of gas cylinder’.  It is pertinent that these informations are  given by the complainant to the concerned authorities immediately after   the  fire  occurrence .  In the survey report prepared by the surveyor and loss assessor after the investigation also, the cause of fire stated as ‘from the gas fitted in the car’.    It is evident from Exts. D1 to D3 that the fire occurrence is due to the leakage of gas cylinder used and kept  inside the vehicle.

The complainant had admitted in the complaint itself that the vehicle was  a private vehicle and that the same was used to carry goods for  his business purpose.   While in cross examination also he had admitted that he had  used the  vehicle for carrying electronic choke to the shops.  It is further admitted that  at the time of fire occurrence electric chokes were kept inside the van. The learned counsel for the opp.party put the question that “permit. A\p-k-cn¨v hml\w bm{X sN¿p-¶-Xn-\pv      am{X-ta D]-tbmKn¡mhq F¶pw goods sIm­p-t]m-Im³-D-]-tbm-Kn-¡m³ ]mSn-Ã-F¶pw ]d-bp¶p ?” PW.1 answered that “ thsd amÀ¤w-C-Ãm-¯-Xn-\m application  sImSp-¯n-«p­pv ]t£ A\p-hZn-¨nà For the further question “\n§Ä  passenger vehicle \nb-a-hn-cp-²-ambn  vehicle goods vehicle  Bbn  D]-tbm-Kn-¨-X#sW¶v ]d-bp¶p ? PW.1 answered that” \nb-a-hn-cp-²-am-sW¶v F\n-¡-dn-bnÃv  The above admitted facts itself  proves that the  vehicle was used violating the conditions of policy  and against the registration particulars.  Hence the complainant is not eligible to get any compensation from the opp.parties .  

Even though sufficient opportunity  has been given,  DW.1  was not cross examined  only because of the latches  from the  side of the complainant.   Since the complainant failed to  cross examine   DW.1  the evidence adduced by the opp.parties stands unimpeached.  On the other hand the complainant miserably failed to establish his case.

          Considering all the facts, circumstances and evidences on record, we are of the opinion that there is no deficiency in service from the part of opp.parties.   There is no  cause of action against the opp.parties.

In the result the complainant is dismissed.  There is no order as to costs.

Dated this the      day of January, 2013.

 

 

 

 

           

I N D E X

List of witnesses for the complainant

PW.1. –Nazeer

List of documents for the complainant

P1. – Letter sent by the Director to the Judicial First Class Magistrate

P2. – Letter sent  Molly George to the First Class Magistrate

P3. – Repudiation letter

P4. – R.C. Book [photocopy]

List of witnesses for the opp.party

DW.1. – Baby Ninan

List of documents for the opp.parties

D1. – FIR

D2. – Certified copy of Fire report

D3. – Surveyor’s report and photos

D4. – Certified copy of policy

D5. –Certificate  cum policy schedule

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
 
[HONORABLE MRS. VASANTHAKUMARI G]
PRESIDENT
 
[HONORABLE MR. VIJYAKUMAR. R : Member]
Member
 
[HONORABLE MRS. RAVI SUSHA]
MEMBER

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