Consumer Case No.64/S/2015

Order No.12.

Dt.18.03.16.                The record is put-up for ex-parte order.

                                    The complainants’ case is that the complainant being intended to open a bank account in her name approached to the OP bank and on being asked by the concerned officer of the OP bank, the complainant deposited a sum of R.1,000/- with the OP bank on 04.03.2015.  The complainant has also submitted the requisite application form, Xerox copy of her Voter Identity Card and Aadhar Card and also the copy of an affidavit duly sworn by her before the Ld. Executive Magistrate, Siliguri declaring the name of the complainant as “Reena Keshari” and “Reena Shaw” is the name of one and the same identical person.  After submission of the said documents, along with application form and after going through the said document, the concerned officer of the OP bank put the rubber stamp over the said document.  But after some time, the concerned officer denied to open the said bank account without giving any valid reasons.  The complainant wanted to open her account in the name of Reena Shaw @ Reena Keshari, but the OP bank deficiently and negligently denied to open the same without any valid reasons.  Finding no alternative, the complainant filed this case praying that the OP be directed to open a savings bank account in the name of the complainant, along with other reliefs.

OP did not contest the case.  So, the case heard ex-parte. 

To prove the case the complainant has filed the following documents :

1. Copy of the Application form for opening the bank account.
2. Copy of the Xerox of the voters identity card of the complainant.
3.  Copy of Aadhar Card of the complainant.
4. Copy of the Affidavit of the complainant stating Reena Keshari and Rina Shaw is the same and one identical person i.e., the complainant.
5. Copy of the receipt dated 04.03.2015 showing the payment by the complainant to OP bank.
6. Copy of the letter dated 04.03.2015 addressed by the complainant to the OP bank.
7. Copy of letter dated 12.03.2015 addressed to OP bank along with postal receipt.

Complainant has filed evidence-in-chief by affidavit. 

From the documents it appears that the complainant is using her name Reena and Rina Shaw.  Documents filed the complainant show self contradictory names Reena @ Rina.  In application form of opening account, she

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has stated her name as Reena Rina Shaw.  Such utterances and application for opening accounts are self impeachment statement.  There is no whisper why the complainant is using her name “Rina Shaw” instead of “Reena Shaw”, although, her Voter’s Identity card and Aadhar Card show her name ‘Reena’ and not ‘Rina’.  There is no document of complainant to prove her name as   ‘Rina Shaw’.

Accordingly, material in document does not favour of the complainant to get order for herself.

Internal Administrative matter can’t be allowed to be interfered by outside authority.  Accordingly, the complainant has instituted the case without any merit in its statement.  The case is not proved.   

Accordingly, it is

                                 O R D E R E D

that the Consumer Case No.64/S/2015 is dismissed exparte without any cost.   

A copy of this order be given to the complainant free of cost.