West Bengal

Paschim Midnapore

CC/137/2011

Sri Chinmoy Roy - Complainant(s)

Versus

The Branch Manager, The Oriental Insurance Co. Ltd - Opp.Party(s)

28 Jun 2012

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM

PASCHIM MEDINIPUR.

                                                                               

 Complaint case No. 137/2011                                                                                         

 BEFORE : THE HON’BLE PRESIDENT :  Mr. K. S. Samajder.

                                                      MEMBER :  Mrs. Debi Sengupta.

                                                      MEMBER :  Mr. Kapot Chattopadhyay.                                 

   

            1) Sri Chinmoy Roy & (2) Sri Mrinmoy Roy both  S/o Sri Nilratan Roy at Vill, P.O. &

                 P.S. Lalgarh, Dist. Paschim Medinipur………Complainants.

                                                              Vs.

1. The Branch Manager, The Oriental Insurance Co. Ltd., Paschim Medinipur, P.O.Midnapore
2. The Divisional Manager, The Oriental Insurance Co. Ltd., Durga Chak, Super Market, 2^nd floor, Haldia, Dist. Purba Medinipur .…………………Ops.

 

Order No.11                                                                       Dated 28/06/12                         

 

              The parties are ready by filing haziras. Today is fixed for hearing of the case. Hd. Ld. Lawyers for both the parties. Perused the claim application and the W/o.

              In present case the complainant contented that he purchased a Bajaj Trekker bearing Regd. No.WB-33/8768 on 07/03/2003. The said vehicle was insured with the Op. no.1. On 02/02/2009 the vehicle of the complainant was damaged totally by some persons. The complainant informed about such damaged to the Op. and claimed the amount as per Insurance policy but that claim was not settled.

               The Op. contented that the complainant never file claim application in prescribed form. Had the complainant filed the application properly the Op. would have taken action.

                During hearing the Ld. Lawyer for the complainant admitted that here was no formal application by the complainant to the Op. Therefore, it cannot be said that the claim of the complainant was dishonoured. Ld. Lawyer for the Op submitted that the Ops. are not unwilling to process the claim of the complainant if it is made formally.

                Contd………….P/2

 

 ( 2 ) 

Upon such facts and circumstances, we dispose of this case with liberty to the complainant to file claim application in prescribed form after observing necessary formalities and if this is done by the complainant, the Op. shall accept the application and settle the claim of the complainant within 30 days of the receipt thereof. The complainant is given the liberty to approach this Forum if he feels aggrieved by the decision of the Op. with regard to the claim.

                    Thus, this case is disposed of.

 

                       Sd/-                                            Sd/-                                           Sd/-

                   Member                                      Member                                   President      

                                                                                                                    District Forum

                                                                                                                 Paschim Medinipur.